CloudFiles

RATING:

4.8

(6)
Overview

About CloudFiles

CloudFiles is a document automation and sharing platform that helps companies organize, share, and track files. CloudFiles integrates with customer relationship management (CRM) platforms like Salesforce and HubSpot to connect cloud storage and share files from CRM records. The platform caters to sales, marketing, and service teams who need to collaborate on documents with customers and partners securely. With CloudFiles, users can associate files and folders to CRM records for access. Users can share documents as secure links, restrict and track downloads, and collect real-time analytics on engagement metrics like views, time spent, and more. Key features of CloudFiles include the ability to add security and restrictions to downloads and integrate e-signatures, payme...

CloudFiles Pricing

Discounted pricing for large teams. 20% discount on yearly licenses.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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CloudFiles Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CloudFiles

6 Reviews

User Profile

Priyansh

Verified reviewer

Animation, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

An efficient and reliable solution for online business owners

Overall, however, these are minor complaints in the grand scheme of things, and I am satisfied with the service provided by CloudFiles. It has proven to be a reliable and efficient solution for my online business needs. I would rate CloudFiles a solid 9 out of 10. It has consistently met my needs as a business owner, and I highly recommend it to others in a similar position.

PROS

As a small online business owner, finding a reliable and efficient storage solution is crucial for managing and organizing my digital assets. CloudFiles has proven to be a valuable resource for me, consistently delivering on its promise of secure and accessible cloud storage.One of the standout features of CloudFiles is its user-friendly interface, which makes it easy for me to upload, access, and share my files with team members and clients. The platform also offers a range of security measures, including encryption and backup options, to ensure the safety of my data.

CONS

That being said, no product is perfect, and there are a few areas where CloudFiles could improve. For one, the pricing structure can be a bit confusing, with different plans offering varying levels of storage and features. Additionally, the search function could be more robust, making it easier to locate specific files within my storage. Finally, the integration with third-party apps could be smoother, as I've occasionally experienced issues when trying to access my CloudFiles data through other platforms.

Reasons for switching to CloudFiles

Better support.

Richard

Chemicals, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Outstanding

We are thrilled with this solution. I owned an ERP software company in the past where most of our customers were exposed to MicrosSoft SharePoint and I often think what a crazy value proposition CloudFiles offers vs SharePoint. I wish I had CloudPoint back then.

PROS

[SENSITIVE CONTENT] and his team delivered beyond or expectations. Very responsive, very willing to help us create a masterful solution for our client base to use. I think highly of this organization - 1st rate!

CONS

We have had a couple of display issues mostly related to integration with our HubSpot website and they were not CloudFile issues - nevertheless [SENSITIVE CONTENT] and his team stepped up and helped our developer resolve them in a timely fashion.

Reasons for switching to CloudFiles

Lots - hard to explain. Ease of use and integration with HubSpot.

Aïcha

Commercial Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Wonderful tool for document charing and for document management!

This tool has revolutionized our Google Drive folder management! Now all our folders are created and moved automatically, thanks to CloudFiles actions that can be used in HubSpot workflows.

PROS

CloudFiles lets me manage all the company's folders in Google Drive completely automatically, thanks to its HubSpot workflow actions.

CONS

No ability to download multiple documents in bulk.

Matt

Information Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great UI, intuitive, fast, renders files sharp with good compression.

Share PDFs with tracking.

PROS

I was looking for software to share PDFs with tracking. I needed the PDFs to be razor sharp, great colors, with great compression (fast). After trying other options, this is the only one that fit the bill. I was struggling with blurry images in the others no matter what formats I used. I use this software daily. Thanks!

CONS

Not a whole lot at this point it does the job well.

User Profile

Stephen

Verified reviewer

Staffing and Recruiting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Wow its the best solution for sending files in recruitment

PROS

Easy to use. Really useful information about who reads your files when you send them in links.

CONS

It's great, still early on in development so improvements on the way

Vendor Response

Thanks Stephen. So glad to have you as our valued customer.

Replied January 2022

Jose Ignacio

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Great tool to manage HubSpot documents!

I have a great experience, we were having problems tracking our documents use on HubSpot and this solved this problem.

PROS

It is easy to use, quite inexpensive and just does the job.

CONS

I'd like if there were better analytics (you can check analytics link by link, it'd be good to have a better overall view) and better choices with bulk actions so it'd be easier to mass modify links.

6 Reviews