FileCloud

RATING:

4.6

(223)

About FileCloud

FileCloud is a hyper-secure content collaboration platform (CCP) supporting millions of users around the world, including Global 1000 enterprises, educational institutions, government organizations, and managed service providers. FileCloud’s innovative solutions for compliance, granular sharing control, governance and retention, data leak protection, and digital rights management are fully integrated within public, private, or hybrid cloud models. For more information, visit www.filecloud.com.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

FileCloud Pricing

FileCloud Enterprise Server- self-host/on-premise: Essentials: $6 per user per month, billed yearly (minimum 20 users) Advanced: Contact FileCloud for pricing information FileCloud Enterprise Online - hosted by FileCloud Essentials: $12.50 per user per month, billed yearly (minimum 10 users) Advanced: $18.75 per user per month, billed yearly (minimum 25 users)

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Not Available

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FileCloud Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for FileCloud

1 - 5 of 223 Reviews

User Profile

Sigurd

Verified reviewer

Accounting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent platform for customer file share and dataroom

PROS

We use it as a virtual dataroom. Very easy to setup access, implement MFA, use custom styling and logos.

CONS

Although FileCloud is not expensive, guest users can be a hidden cost.

Reasons for switching to FileCloud

Pricing

David

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2020

Exactly What I wanted

Overall I'm very happy with the service and I encourage people to use it on a regular basis.

PROS

I setup a lot of software on my OpenMediaVault-based server. I've tried other file hosting applications and they were fine, but hard to setup in a lot of cases. FileCloud was very easy to setup and use from the start. I've had no issues or downtime in my file sharing since I started using FileCloud.

CONS

I don't like that I lost the ability to customize my instance when I paid for a community license. I'm hosting the software on my computer. Why can't I use any of the customization features?

Reason for choosing FileCloud

FileCloud was MUCH easier to setup than Nextcloud was. I also noticed a lot of lag in Nextcloud that I haven't experienced in FileCloud.

Reasons for switching to FileCloud

I like the setup process and overall user experience of FileCloud over the other services I've tried.

reto

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Responsible for the INtegration of new products and for all system technical issues

In principle, a good product but as mentioned somewhat flawed.

PROS

Easy to use and quickly integrated.

CONS

The many little mistakes that sometimes make life harder for us. Search function which does not work properly. Data which is not properly backed up for whatever reason. New functions which are not really well thought out. Example DesktopEdit, data is locked but then not unlocked, etc.. The collaboration as in Sharepoint or other comparable products is missing here. Is a pity would enhance the product even more.

Reason for choosing FileCloud

Filecloud was the best choice in the area of SPLA and the architecture for several hosting customers

Reasons for switching to FileCloud

Kerio Workspace was unfortunately no longer developed for on premise use

Dustin

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

FileCloud a great alternative for SharePoint for clients that can't or won't move

The sales team and support team (when needed) have been professional and incredibly quick.

PROS

Integration with Office 365 applications and the ability to inherit the current NTFS permissions implemented with Active Directory integration makes this much easier to transition

CONS

The only con I have is also a pro; but its that some of our clients still have or need on-premises servers. FileCloud allows for these clients to benefit from the features that SharePoint brings though, without the on-premises licensing costs and management overhead.

Reason for choosing FileCloud

On-premises requirements and Active Directory and NTFS integration

Peter

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2021

Great cloud solution without giving up control.

PROS

I love that our files stay on our server, yet we are able to get the full functionality of cloud computing in a fairly simple setup. It works great across all the devices and platforms that we have; if I need to, I can pull up any file I want on my phone, tablet, or laptop without having to be on a specific network. And not only can I access the files, I can edit them on the fly and my colleagues see the changes almost instantly.

CONS

I would love to see an integrated way to securely send passwords to shared links.

Reason for choosing FileCloud

FileCloud let's use keep control of our files on our server and host our own cloud...problem solved.

Reasons for switching to FileCloud

With OneDrive we had to give up control of our files and put them in MS's cloud...it was nerve wracking to know our whole business was out there.