MyStudio
About MyStudio
MyStudio Pricing
There is a flat rate for our robust platform of features - inclusive of a customized website, customized member app, customized software platform, operator app, and tools for membership billing, events, retail, leads, and more. There are a few add-ons for those who would like a custom branded app on the app stores, and SMS texting, but the bulk of our functionality is included in the flat rate.
Starting price:
$59.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for MyStudio
1 - 5 of 162 Reviews
kirsten
Health, Wellness and Fitness, 1 employee
Used less than 12 months
OVERALL RATING:
5
Reviewed September 2022
My Experience with MyStudio for my very first business
Jenna
Verified reviewer
Executive Office, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Amazing platform and wonderful to work with!
The user experience is simple which made the implementation/training process SO much easier than what was proposed by some of the other systems we looked at. All of the functionality we needed to support our 400+ locations is included and the MyStudio team has been wonderful to work with in customizing the platform to fit our needs to a T.
CONSBetter reporting capabilities are needed but this is something the MyStudio team is already working on and I have full confidence they will be able to deliver!
Vendor Response
Jenna, we love you and your team! You all have been an absolute pleasure to work with. We admire your company's mission and are so honored to get to play a supporting part in the great impact you are making on the world.
Replied February 2023
Anna
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
MyStudio is a critical element in our business operations and success
Keeps client info safe and easy to access for staff. App has been great for having clients register for ongoing classes and programs. It has also helped with keeping accurate attendance which helps us with retention, we know exactly which students we need to reach out to and get them back in classes.
PROSSoftware is easy and intuitive to use. Customer service is always available to support and answer questions. All of my staff can use which keeps things running smoothly.
CONSIt would be great if Apple or Google pay was an option. It would also be great if we could add clients in and charge a drop in rather than having them download app etc. We sometimes get out of town visitors and they just want to walk in and pay and not have to go through downloading app, setup etc.
Reason for choosing MyStudio
Better options and overall ease of use.
Reasons for switching to MyStudio
Cost and worked better for martial arts specific studio.
Vendor Response
Hi Anna, Thank you for your review and for the feedback! In regards to your desire to be able to have people pay without downloading an app -- you can absolutely do that now :) Everything you sell has a unique URL that you can just text/email to someone - no app needed! You can find those URLs in each respective module in your control panel. You can also charge drop ins, sign people up right at the Point of Sale. We'll reach out to you and share pointers on how to do all of this so you can use it. Thanks again!
Replied March 2023
Terri
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2022
My experience with MyStudio
You seem to be an upstart company with well-intentioned staff in positions they may not have the expertise to fulfill but do have the desire. You would do yourselves thousands of favors if you had an "install" team that travelled to your clients and completed an initial set-up process.
PROSFrankly, this is the first software management we have used at our school. Previously, we did everything by hand, spreadsheet and through our bank. We do not have other product experience for comparison in this industry. Having said that, we like having the ability to communicate with our students, manage banking and payments and the ability to set up retail sales through the app.
CONSThe software is not organized in a fashion that is intuitive to me or my staff. There are too many clicks and prompts to get through in order to complete a simple task. An example is that in order to communicate with the entire student body, you cannot use the communications tab. You are forced to use the "All Customers" tab. This is counterintuitive. There, as far as we know, is no method for "fulfilling" multiple retail orders simultaneously. There are more but you get the point.
Reason for choosing MyStudio
Referral
Alysa
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Switching to MyStudio was a time and life saver
I no longer have to be in my dojo outside of business hours during sales if people want to come in on a day to purchase camps or gear. It is all done through the app and I don't need to be at the desk processing payments, members can do it right through their app or through the tablet at the front of the dojo.
PROSI love how simple this software is easy to use. Our members love it too! Everyone can purchase what they want at any hour of the day or night. I do not need to send out links or reminders now to purchase camps, they know where to look right away now. We have removed our front desk now and all waivers and information is done on the software. It has made our lives easier and removed the need for extra staff, now our instructors can focus on the students and not chasing money or spending a long time learning how to use this software. It is simple to use and I love how it's constantly evolving. It really has saved me time that I can now spend elsewhere!
CONSI would like to see something to issue receipts for the year or easy invoices.
Reason for choosing MyStudio
Connected with the staff at MyStudio during one of the Martial Arts Super Shows. They truly cared about what I had to say and it was easy for me to sign up, so I did! And I am very happy that I made the switch.
Reasons for switching to MyStudio
Mindbody was great, but not what my dojo needed. It is a large software, and I was a small dojo and not using half the features and paying hundreds of dollars a month for something I barely used.
Vendor Response
Thank you for your feedback, Alysa! We are thankful for you. We hear your product feature request -- I see at least one of those (invoicing) are on the product suggestions board -- you can "upvote" those options or add to the suggestions in your account. You can find the Suggestions section in the bottom left hand corner (the rocket icon). Thanks again!
Replied March 2023