OnMat
About OnMat
OnMat Pricing
Free Version includes Membership Management and Integrated Billing. Registration Expiring Member Profile Missing In Action Email Automated Emails Member Notes Define Belt Levels Auto Pay Single Payment Automated Receipts Pay As You Go Auto Renew Installment Plans Late Payments Accounts Receivable Modules Include: Membership Agreements SMS Texting Calendar & Attendance Skills Management Level Testing
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for OnMat
1 - 5 of 17 Reviews
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
OnMat is great!
This software keeps the business side of our martial arts school organized! From attendance to creating memberships, communications to payments. It does it and does it well. This was the first studio software that we used. Before we were old school notebooks and such. The best feature of this software though. Is the customer representative and the dedicated team at Jiba Soft. When we have specific needs from a technical problem to adding functionality they are very responsive. Taking the time to get it right and execute! We are happy with this software and will continue to use it!
CONSThere are times when there is a learning curve to figure out how to best use it. Usually a quick phone call gets it resolved though.
Kim
Sports, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Easiest software we’ve used!
The customer service is so great. [SENSITIVE CONTENT HIDDEN] always answers my questions very fast.
PROSI love how simple this software is. It is easy to teach new staff.
CONSNot being able to choose a specific waiver to sign for each individual membershuo
Reason for choosing OnMat
More simple, easier to learn, & budget friendly
Reasons for switching to OnMat
More simple, easier to learn, & budget friendly
Vendor Response
Hello Kim, thank you for your review. We actually can assign specific membership agreements (contracts, waivers) to specific membership packages... I will reach our to you to show you how. Thanks, JIBASoft Team
Replied June 2019
Brian
Sports, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed September 2016
IMS Academy Review
It's been a few years now with the software, and except for a few functionality issues , The customer service team is great, which makes up for it. Mostly it would be nice to be able to use the same software on my home computer, and w Apples' planned obsolescence program, my iPad is getting old, so not looking forward to having to buy a new one just to keep this software going.
PROSPretty reliable and easy to use.
CONSI have had a few accounts that I either canceled or changed the $ amount and the software did not respond, resulting in the refund checks. I wish there were more options and more intuitive functionality
Seth
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Saves time on many levels
First, the developers have been great. Communication is responded to quickly, and any random glitches I've encountered are address and fixed. I feel like they actually listen and are concerned if I ever have a problem. And then they fix it! I don't have experience using other martial art or member-management software, but I chose OnMat ~7? years ago after getting demos of several other products. I've had other demos recently as well, and I couldn't find any reason to even consider switching. OnMat simply saves me and my team time. It streamlines so many things, like attendance tracking, curriculum requirements, striping, rank testing, and even rank certificates. Plus automated emails take care of repetitive day-to-day reminders and communication about membership expiring, late payments, etc. It manages all of our tuition, testing fees, and in-house sales of items.
PROS- Intuitive Interface. It was easy to learn and figure out, and easy to teach my employees the basics. - Streamlines many functions of running a martial arts school - Has a parent portal to give access to the student, their progress, and curriculum - Simplified. Everything I needed, without a bunch of extra stuff I probably wouldn't use anyways - The developers seem to be making improvements constantly.
CONSThere isn't anything I dislike. There are a couple things I could see as feature that might be added in the future. Sometimes a screen takes a long time to load. Although this has improved with recent updates.
Reason for choosing OnMat
OnMat Seemed to have the best Parent Portal. The in-person demo I got (from each company) OnMat was the cleanest, easiest, and made sense to me. [SENSITIVE CONTENT HIDDEN] just showed me the ipad and all the things OnMat could do, just how we use it on a daily basis. Most of the other software had similar functions, OnMat made the most send and easy to use.
Lucien
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Unrivaled responsiveness!
I really appreciate the efforts that the customer service team go through to problem solve and add features as needed!
PROSWe first started using OnMat after 20 years of running our school, when we wanted to bring our business into the 21st century. We had before OnMat been using a paper sign-in sheet for attendance. I have been largely happy with the software and the price is half that of the competition. Here is where On Mat really shines through, if I need a feature they are very responsive and try to build it out for us quickly! Customer service team are always striving to improve on our experience and have been very generous with their time. I love that I can make a phone call, talk to a real person and get my issue resolved!
CONSIt may not be quite as feature packed as the competition but it is half of what they cost!