I like the App since it give me control over my clients progression. There are several tools that my clients use daily to keep focus on their own progression.

The ability to use statistics and charts to review client results and the ability to give immediate feedback to a single client or to a group of clients. I also find it very easy to set up workout programs or swap a single exercise inside a clients program.

The message function needs to be improved. I have to go out and back in again to read new messages sometimes.

PT Distinction is far the best online personal training / coaching programme I have used, in my experience. I have used others in the past, which were good, but for the price you pay, PTD is far more advanced, user friendly (for client and trainer) and the support you get is second-to-none. The PTD University is great too, as it shows you exactly how to do things. And in a few clicks you're on your way.

The ease of use for both trainer and client, especially V.3. The software is very clear, useable and easy to learn, even if you're not a technical wizz. All the sections are logical - "Coaching" is where you would find things that you would use to coach your client. "Tracking" is where you would expect things to be tracked. The scheduling of emails and messages are a really useful tool and really easy to use.

Although the messaging and email service is excellent, I do find that I have to resync my email server with it - Really don't know why and may just be a glitch. But apart from that, it's great!

I am continuing the things I don't like here because I have been cut off above .... 6.) The client can automatically see once a message has been read- sometimes we have to dig deeper to get our clients the best possible response and this means we cannot respond right away. This makes for terrible customer service optics because it looks like we have "read" the message without responding. 7.) The app freezes and clients lose their workout tracking when their phone locks - PTD blames user error but this never happened with trainerize. Lastly - I hope that they start taking client feedback into consideration and take responsibility to look into the bugs mentioned above vs continuing to blame user error. Unfortunately I feel stuck with PTD because of the google sheets integration - but i MUCH prefer the look, ease of use and UI of Trainerize.

PTD has a lot of capabilities and integrations.

I wish that I had more good things to say about PTD. We made the switch from Trainerize to create an overall more integrated experience for our clients -- I was drawn to PTD only for the google sheets integration which is big for our client delivery - however PTD has many issues 1.) The UI looks very old and looks as though it hasn't been updated in years. It's slow - to me it looks like something that has been built using cheaper means - i am trying to say this in the nicest possible way - but I worked in silicon valley for years. 2.) Clients often do not get notifications and the PTD team has no better response other than blaming the phone of the user. If this were the case - my clients would have had the same issue with Trainerize and they didnt. I have spoken to other PTD users as well and everyone has the same issue. The lack of responsibility that they seem to take in tackling this very clear BUG does not sit well with me. 3.) The search feature in the mobile app does not work period. 4.) There software updates take FOREVER. Literally they always say "this will be taken care of in the next update" -- which seems to take months if ever. 5.) there is no way to make messages unread - this to me is such a SIMPLE request yet they fight it tooth and nail. Sometimes our team has to come back to a client question and we have no way of remembering what we need to follow up with (they claim this will be taken care of in the "next update" which is still yet to happen.

My overall experience is that I absolutely love this app and am thankful for being part of the team and a member as well.. This software has saved me so much time while also assisting me in giving my members the best service. The alerts, messaging, workouts, scheduling, calendar and all the features in this app is why I will continue using this application and why I fell in love with PTD and why the monthly fee does not matter to me because PTD deserves every penny.

I like that this software is easy to work with and set up especially for those who are just starting out and do not have a back end system built in order to assist members. This is such a time saver and the fact that this app allows for group messaging, alerts, and simple but super necessary features, is why I have been using PTD for 3 years+.

Could have complete customization rather than having members download the base form app and then having to manually change icon. This is present in all similar software in the market place though and is not an issue that PTD has alone. This is because Apple the company, made new app store rules which does not allow for third party hosting like it used to.