Item
About Item
Item Pricing
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Fleet Management Software
Most Helpful Reviews for Item
1 - 5 of 11 Reviews
Richard
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Been using Item.com for a month and it's a game changer
I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the systems we used before whiling having some very advance features like voice notification and having best practices built into it's practice that ensure inventory and fulfillment accuracy. It's got a lot of features packed into a next generation solution that is far more advanced than much more expansive solutions on market.
PROSITEM.COM designed their system to ensure best practice and ultimately accurate order fulfillment and inventory accuracy. Their voice notification feature is a game changer as it tells your warehouse exactly what to do next without them needing to think or having particular experience while doing everything in a way that nothing will be done incorrectly. At first you would expect this to be any other WMS/OMS you have seen out there with regular features with their price point, but once you start using you realize this is the next generate with features all the other software has been missing. Perhaps these features were available before on the 6-7 figure systems, but certainly it's the first time I have had the convenience and it is a game changer.
CONSYou need to ensure you follow their system for it to work, the patience of going through the process and setting it up correctly will pay dividends but you do need to spend the time to set things up correctly. You should not come into it with the mind set of this being able to help a small portion of your operation, because it works as a whole solution, not individual features.
Reasons for switching to Item
Introduced and Demoed during Prosper Show and was looking to switch from previous system already.
Rayin
Consumer Goods, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Warehouse Management System
Overall it's a good, but per user account is more than Netsuite which is way too expensive
PROSFlexibility, development team willing to spend time to help
CONSSearch Function, there's no ability to use the critical in the saved search like other software
Reasons for switching to Item
RF Smart has the limitation for the BOL, also, the speed of generate the labels is way too slow
eric
Logistics and Supply Chain, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed January 2024
Good product easy to use
WMS is good and easy to our team like to use it.
PROSAPI connection and API team to set up integrations
CONSthere are a lot of customization need to be set up before use
John
Consumer Electronics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Implementation was easy
Full of features that serve the purpose of managing the warehouse
CONSPick Process can be a little easier for the warehouse team.
Reasons for switching to Item
We needed a solution that can manage LTL Orders
Michael
Logistics and Supply Chain, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2024
Solid Product for Omnichannel Fulfillment
I use item.com daily in my role as VP sales. It allows me to easily input and/or correct live data around the supply chains of many different clientele. I can easily sort facility to facility, client to client, and even separate operations by title. The system records key data milestones and augments with physical photographs of the operation, which is tremendous for claims management and operations improvement. I can also pull data in a number of ways to spot exceptions. It's an invaluable tool, and one of the best parts is that it spans both RETAIL and direct to consumer (d2c) channels. It's rare to find such an affordable option that includes both. This ecosystem could apply from a small shipper on shopify all the way to a large shipper managing tens of thousands of daily omnichannel transactions across all big box retailers (and b2c tentacles).
CONSMore visual data analytics would be great. Similar to Microsoft BI. Most reporting is excel based.