Route4Me Software


 

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another.

Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a “command center,” where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes.

Route4Me is available for a flat monthly subscription rate. Mobile apps are available for Android and iOS. It was founded in 2009 and is available worldwide.

 

Route4Me - GPS tracking
 
  • Route4Me - GPS tracking
    GPS tracking
  • Route4Me - Detailed reporting
    Detailed reporting
  • Route4Me - Route optimization
    Route optimization
  • Route4Me - Route planning
    Route planning
  • Route4Me - Unified map view
    Unified map view
  • Route4Me - Mobile devices
    Mobile devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

84 Reviews of Route4Me

 

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Software Advice Reviews (3)
More Reviews (81)

Showing 1-3 of 3

Jarrod from Owens Transportation, Inc.
Specialty: Delivery service
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Bad customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I will look for a routing service with greater customer support.

Pros

Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Cons

After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

Review Source
 
 

Kyle from Cascade Engineering
Specialty: Garbage/waste management
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Very In-depth routing suite with innovative features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Really like they way that Route4Me is setup. We used the software for our waste collection business and enjoyed the amount of levers that could be used to fine tune and improve the routes. Their sales staff were extremely helpful in demoing the platform and their trial period was great to try out our need specifically.

Cons

Unfortunately, we needed something a little more simpler. Our needs specifically surrounded requiring each vehicle to have a unique departure and termination address. Route4Me offered the services of their in house development team, but we ended up finding another solution to meet our needs.

Review Source
 
 

Adam from Asco Equipment
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Experimenting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Provided a 7 day trial with no credit card needed, easy to use, provided a dashboard for overall summary of performance

Cons

Not integrated with Quickbooks, it seemed too expensive for a small business that houses 4 to 5 employees

 
 
 
Showing 1-20 of 81

George E from G Floore Travel Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Route new day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

end results are good. need manual on use.

Pros

unlimited use and can be seen on iPhone.

Cons

no manual on use of product. need more explanation on set up.

Review Source: Capterra
 

William from CMC Recycling
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Great free service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Very pleased and would recommend to everyone.

Pros

Free and has all addresses. Very easy to type in and it recognizes addresses.

Cons

Nothing. Pleased with all the features and would recommend to everyone.

Review Source: Capterra
 

Lorraine from Farms
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

life saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

I use this app on a literature route and it cuts down on my miles. Don't have t ask Google maps where to go next.

Pros

Saves a lot of time out on the route, can plan it all out at home.

Cons

Sometimes the syncing with email can b a problem

Review Source: Capterra
 


September 2018

September 2018

ongoing difficulties

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very time consuming to get the information downloaded to the program.

Pros

once you spend hours figuring it out its great

Cons

the directions for uploading data and the marketing of "Drop Box" which I could never get to work with my files was the least nice things about this program. Customer support was not getting it when I texted them either

Review Source: Capterra
 

April from Child Friendly Matters Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Fantastic product!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fantastic experience so far

Pros

So easy to use, perfect for my needs and that of my company

Cons

Nothing to dislike about the software so far!

Review Source: Capterra
 

William from Care Realty
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

A Real Time Saver

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Route4Me is the perfect solution to plan my route for showing homes. Optimization is the feature that makes it all worth it.

Cons

I can't think of any at this point. Perhaps the integration with Google Maps could be a bit stronger.

Review Source: Capterra
 

Dave from MD Contractor Services, LLC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Fabulous App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The experience has been very pleasurable.

Pros

The ease of use and accuracy that the route is developed with is better than I expected

Cons

The cost for the free app is right on the money and there is nothing that is wrong for that price. If I had the need for the paid version, I'd buy it in a New York minute.

Review Source: Capterra
 

Nick from Combined Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Route4Me Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I work for an insurance company. Placing the location in the system is easy but after optimising to plan the route it takes it out of order than my appointments.

Pros

Its easy to download. Its also easy to see on the map.

Cons

Trying to go from one spot to another and transitioning to google maps

Review Source: Capterra
 

Steve from Top Notch Delivery
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

slow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was great initially. Not good now.

Pros

organized and easy to figure out how to use

Cons

After adding about 15 addresses, it slows to a crawl and becomes useless. I need to be able to input about 100 addresses/day all at one time. I used to be able to until a year ago or so. I tried calling support but no one responded to my call.

Review Source: Capterra
 

Barbara from Barbara Terry Homes
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Great route planner!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm in real estate and I use it for all my planned showings.

Pros

It does a great job of taking multiple locations and planning a logical route.

Cons

I haven't figured out how to print a condensed summary to take with me in the car as yet.

Review Source: Capterra
 

Martin from Huayi Tire
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Essy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy and performant
New to it
Will discover more about it in the future

Cons

Save time and mondy
Save mileage
Plan effectively

Review Source: Capterra
 

John from Metro1Courier
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

easy fro routing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

know where to send my drivers

Pros

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

Cons

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Review Source: Capterra
 

Tim from The Hybrid Chef

July 2018

July 2018

What I have wanted from a route planning app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Savings on time and employee pay

Pros

Ease of entering location stops. Also selection of addresses from previous routes. This app should save me money.

Cons

Nothing so far. I have only beeen using the app a short time, but so far bettter than the other 3 I have tried

Review Source: Capterra
 

Sharon from Stewart Insurance and Financial services LLC

June 2018

June 2018

Couldn't conduct my business without route 4 Me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Enables me to run leads, organize leads with little or no inaccurate directions.

Pros

I like the emailed daily summaries and the accurate directions. I also like the note capabilities.

Cons

I don't like having to sign in everyday! It is a hassle when I hop into the car and using the same route I used the day before.

Review Source: Capterra
 

Karen from C21 M&M and Assoc.
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

I use it to get an optimized route then I put the route into my car GPS. I use it to calculate miles

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Mileage calculations easier. And I like the route optimization I haven't lived in this area all that long and it's critical for me to get the best route.

Pros

It's easy to use. It's easy to have the addresses validated. It gives me mileage for the round trip so I can keep that log.

Cons

It's hard to switch start location or end destination after you've got the route optimized. Making a minimum number of characters on this survey is annoying.

Review Source: Capterra
 

Robert from Lakeside transit
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Good navi

Pros

Is great all all around no issues beside ads this the best Navi route planner there is I wished google maps had a route planner

Cons

Great Navi need daily job family life business just great great needs no ads I hate ads it distracting from the route I need to follow

Review Source: Capterra
 

Mick from Independent Contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

I plan to ask for my money back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Only being able to organize a route into the shortest time period, which I generally end up transcribing a destination into Google Maps because the program sends me to a nag screen urging upgrade. I need to work. Not fiddling around with software issues.

Pros

The only pro I can find is that it arranges destinations in shortest order of travel.
It looks like a nice interface.
It seems to have potential to be a fine software.

Cons

It goes through to a nag screen to upgrade every time I hit the navigate button. I'm not going to upgrade. I can't wait to end my relationship with this company ASAP. It doesn't save routes. It doesn't get rid of a stop once completed. I'm moving back to Road Warrior. It has a few issues, but at least it does the job. And for 80 bucks a year, it should do the job.

Review Source: Capterra
 

Jose from Honda
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2018

June 2018

Great app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Many great things to say about it. I don't know what else to say since I have not used it for so long.

Cons

A few negative things about it... I don'th know what else to say about it since I have not used it for so long.

Review Source: Capterra
 

Paul from Berri Pro
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Amazing time saver! Have been using with other companies I worked for. It's a must have!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Cons

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Review Source: Capterra
 

Thomas from Mutual of Omaha
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Can't make route easily

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Lines up your stops so you aren't wasting time traveling in circles. Other than that, I really have anything positive to say about the application.

Cons

Upgraded once for the upgrade. It keeps asking me if I want to upgrade to professional. You would think I should already have the professional version.

Review Source: Capterra