TRACT

RATING:

4.7

(12)

About TRACT

TRACT is a cloud-based forestry software that helps streamline procurement, accounting and logistics operations for landowners, loggers and contractors. The platform automates tasks like settlements and quota management, allowing landowners to complete them in a few clicks. They can also track cutouts or follow up with clients from a centralized dashboard. Trucking companies can use it to choose which loads they want their drivers to pick up or assign them specific job sites. This enables the companies to scale ticket data entry at the source. Additionally, TRACT automatically generates settlement statements for each vendor and then allows them to be emailed or printed from the mill reports. Support is extended via knowledge base, phone and email.
TRACT settlement statements
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TRACT Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for TRACT

1 - 5 of 12 Reviews

Matt

Farming, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

A new solution for an old industry

It's been great. I think TRACT has already brought a lot of value to me and my company.

PROS

It's a lot more forward thinking than most solutions out there today. They focus a lot on building value into the system and solving the biggest problems. For example, I don't have to print reports to get information out of the system. They give me charts and graphs and data that gives me the information I need right then.

CONS

Any kind of change can be a challenge, so changing to something new is difficult. However, once we made the leap, the software is actually much easier to use than what we had.

Reason for choosing TRACT

It came down to the technology and user friendly aspects. TRACT's not cheap, but I'm going to be able to integrate it and immediately get value out of the system across the board. From harvest, to haul logistics, all the way to my bottom line.

Reasons for switching to TRACT

With so much happening in the field every day, we just needed a way to access it. I'm able to manage a lot more of my business than I was previously able to do. It really comes down to the technology. TRACT's apps and website are just easier to use.

Reg

Farming, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Helping our business grow

The folks at TRACT are committed to their customers and they have made themselves available to us. The industry is definitely benefiting from them.

PROS

Being able to see load data in real time, manage daily and weekly quotas, track cashflow, and get critical logistics insight has been a game-changer. When my foresters go home and see where they need to be the next day and how their crews are cuttin out. We've even been able to work from home during COVID-19, becuase everything is available online.

CONS

Changing to a new system was a challenge, but now that we've switched we're glad we did.

Reason for choosing TRACT

TRACT uses a lot of newer technology like mobile apps that make getting data into the system a lot easier and creates more transparency in our supply chain.

Reasons for switching to TRACT

Our old system was time consuming and depended heavily on manual inputs in the office. We needed a different solution if we were going to grow.

Martha E

Farming, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

Tract App

Its has been fairly easy to use and understand. The reports are somewhat limited and minimal. Data entry is fairly easy.

PROS

It runs in a Windows 10 environment, and is web based.

CONS

Reconciling mill settlements the ticket numbers are not in numeric order. It would be easier if the reconcile screen would list the ticket numbers in numerical order. Also my boss can't get his lump timber cut out percents on a printed report. There is no report to list loads by mills. I have to do this report in Excel.

Nichole

Import and Export, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

User Friendly and Great customer service

PROS

We have been trying to find a software that will streamline our business in the woods to our business in the office. We are just now starting to use it, but we have all seen great benefits in just the first few weeks. The loggers can watch their loads, the office can see whats being delivered, and even land owners can see the daily loads being harvested. So far so good. I look forward to seeing what the future holds with Tract and our business.

CONS

So far I haven't found a con yet...I think it would be beneficial if I could edit/crop the tickets when the logging staff takes a picture of the ticket.

Reasons for switching to TRACT

Haven't completely switched but the plan will be to be totally on Tract by 2021

Vendor Response

Thanks Nichole! We're excited to help you guys streamline your timber business.

Replied October 2020

Ashley

Logistics and Supply Chain, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Our Solution!

Instant ticket retrieval was the most import function we were looking for....the Tract App gives us that capability the moment our drivers receive their scale tickets. Every load is traceable instantly

PROS

Tract has allowed our company to expand and grow with no cords attached. Having a web-based software allows any member of our team to have access to crucial information anywhere, anytime. The Tract Team goes above and beyond to aid in customer satisfaction, from small data entry issues to developing new functions to fit our ever changing needs within the timber industry.

CONS

No Cons. If a problem does arise, either system function or user error, the Tract Team responds quickly.