TripSpark Fixed Route & Paratransit
About TripSpark Fixed Route & Paratransit
TripSpark Fixed Route & Paratransit Pricing
Please contact TripSpark for pricing details.
Starting price:
$1.00
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for TripSpark Fixed Route & Paratransit
1 - 7 of 7 Reviews
Michael
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Review from User/Administrator
Customer service is awesome! [SENSITIVE CONTENT] have been extremely responsive to our needs and requests for service. They are always on top of the issue, see where we need to correct our settings or errors and help us resolve issues quickly, to keep us moving.
PROSEase of setup customers, the integration of the notification and Web-Portal services. Riders love being able to schedule their own rides, via web. These new services has drastically cut down on riders that don't show for their rides.
CONSWe would like to see more notifications on the dispatcher side of the software, when Portal rides are added, deleted, to help with efficiencies. Would like to see rides that are past the set time, change color on the screen so dispatchers can see them readily easier than searching through all vehicle screens.
Reason for choosing TripSpark Fixed Route & Paratransit
We have other software vendors that we use for different areas within the department, that have similar versions of this type of software. However, we have been using this for over a decade and have found it evolves with our needs and use it for multiple operations on the campus and medical campus to solve our needs.
Dee Dee
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Para transit use only
Do not use the Fixed Route services. Paratransit we use for scheduling and building manifests
CONSDifficult for new users to get the hang of.
Semia
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Move to Automation
Since moving to a cloud-based paratransit scheduling software the Transit team has been able to receive timely updates and responses during system outages. The TripSpark Customer Care team is responsive and knowledgeable.
CONSNot really a least, but moving from a manual to automated system was hard for the team.
Shannon
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Medina County Public Transit Director
My overall experience with TripSpark has been positive and the staff has always been helpful with customer support and applicable questions.
PROSThe software product allows our team to effectively maintain records and schedule clients for multiple trips.
CONSThere is a less than desire learning curve for those users that haven't used this type of software.
Bob
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
TripSpark review
eight out of ten
PROSThe Reporting was very all encompassing, very detailed and easy to use.
CONSThe Integration with Streets was slow, cumbersome and isn't truly integration as common entries are required in both systems.
Reason for choosing TripSpark Fixed Route & Paratransit
Pricing/Integration
Randy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
Excellent
We've been using the software for 5 years. the start up was challenging, but once we got everything going the performance and support has been excellent
Lisa
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
If not TripSpark then who. Long term user of Trapeze. Software that gives exactly what you need
I wouldn't trade tripSpark for anything else. I am completely satisfied.