Decisions
About Decisions
Most Helpful Reviews for Decisions
1 - 5 of 15 Reviews
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Great Application, Easy to create forms, workflow and rules for any use case
1. It allows to create business process in a graphical manner and allows to generate UI and business logic on the fly 2. Its form builder is very capable to generate any kind of form 3. Its performance is very good 4. Workflow and rules can be defined in human understandable language 5. No coding knowledge required to achieve any automation 6. Integration with many 3rd part famous applications
CONS1. A freemium business model should help reach more customers 2. More training videos to help reduce learning curve
Meghan
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Need to manage your process from the ground up?
Absolutely love the tool - its done wonders for our business process by removing paper/email/ manual processes and automating workflows & enhancing data captured. I can say without a doubt, projects we have created in the tool, has led to better business decisions and focus where it needs to be with actual data to support the need instead of relying on emotional problem reporting.
PROSThis is the software to use when you want to automate processes, big or small, or allow a team to manage their internal process by department or groups of users. Decisions is the tool to allow you to do this! Building dashboards, forms, approval processes, alerts, send a report via email w/auto processes is extremely easy to do and gives you time back in your day to focus on the core of your business, making decisions with data to back you up, and less about managing the process manually.
CONSI manage a team of non-developer level employees, we are not fluent in code/css etc, but we are experts of process. We do not have the ability to create a web based UI outside of Decisions, and we are not fluent in code/css etc. Our usage of the tool includes 100% of some mods we create to be worked inside the tool on a dashboard. The tool has definitely improved from 4.0 to 5.0 UX design - but I would like to see the UI be manipulated easier or flow a little more gracefully. Maybe this is something my team just needs to explore more, but if it were a tid bit easier to manipulate the CSS or portal view it would be better than 5 stars. I did give 5 stars, even with this note, because i think its specific to what i use the tool for vs what a typical user may use the tool for.
Laura
Entertainment, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Decisions review
We extracting production data from SAP to Decisions. In Decisions we are setting up rules that will ensure that our planners can better perform their job. The output of the rules in Decisions are pushed back to SAP where end users see the result.
PROSEasy to get started if you don't have much experience working in IT
CONSA lot of functionalities but it is difficult to find the one that would fit your needs the best
Reason for choosing Decisions
Ease of use
Reasons for switching to Decisions
The SAP solution was too complex to maintain in long term perspective. In Decisions it would be easier to make continuous corrections/enhancements when needed
Neha
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great workflow automation software
Decisions is a great workflow platform and it's definitely improving.
PROS1. No code platform 2. Quick to learn 3. Provides ability to enhance the designs of your forms by using your own custom stylesheet 4. Easy integration with third-party systems 5. Product is definitely improving 6. Not require any extensive coding knowledge, basic coding knowledge is sufficient.
CONS1. Reports and Dashboards are not intuitive 2. Doesn't allow one to edit the running instance neither can restart the workflow from the failed step. You have to run the entire process again.
Reasons for switching to Decisions
Not intuitive and easy to use.
Collin
Defense & Space, 10,000+ employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Efficiency in Automated Processes
The automation of processes that are currently serviced manually in a work-space is priceless. Decisions allows multiple forms of inputs and data sources, allowing a group to collectively store different "pieces of the puzzle" into a centralized storefront. It allows for the management and direction of tasks that seamlessly integrate actions of another to the next step in the process. Customer Support is always helpful and more than willing to walk you through any issues you are having, plus provide feedback on efficiency measures.
CONSThe software has a definite learning curve in getting up and running. While the logic based software is mostly intuitive at the start, it quickly becomes a spiders web of trying to track inputs, outputs, and data formats. While not necessarily a fault of the software, it starts to drive debugging time up as selecting the right operations and data becomes tricky. The online tutorials and webinars are helpful, but don't seem to provide as much depth as one would like. The presentations do help in showcasing the abilities of Decisions, but they seem to only provide a sliver more of knowledge needed to perform the task in the tutorial at hand. Which leaves little room for re-construction work to try and mold the process to what your specific group needs are.