InfoReady
About InfoReady
InfoReady Pricing
Please contact InfoReady for pricing details.
Starting price:
$14,000.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for InfoReady
1 - 5 of 74 Reviews
Angela
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Easy to use & great customer support
InfoReady has great customer support and service. Any time I or one of our users has a question or issue, I always hear back from them quickly, and they work to find a speedy solution. I really appreciate this and it makes me feel very positive about the company.
PROSWe have a number of users across the institution who use InfoReady Review, and they all found it easy to learn and implement in their units. It really is pretty intuitive assuming you have a basic level of comfort using web-based software and forms. Personally, I use it for managing our internal competitions and it works great for that! Handling the submissions and reviews through the platform makes my job so much easier - I can't imagine not having it.
CONSInfoReady Review started small and has grown a lot over the years as the company and users have recognized its potential. Now it has become so feature-rich that you can sometimes miss some of the functionality because there is so much there.
Vendor Response
Thank you for your review of InfoReady Angela! We're glad to hear that the InfoReady Platform is helping you with your work. We love working with research administrators! If you are ever interested in learning more about InfoReady functionality please feel free to schedule time with your account manager for general inquires or to our Client Support team for specific questions. We are increasing the number of feature specific training webinars for clients. If there is a feature or area you think would benefit from a training webinar please let your account manager know. Client feedback is our #1 source for developing new features and for client support content. Thank you again for your review of InfoReady!
Replied February 2022
Jessica
Higher Education, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Indispensable software for limited submissions and award competitions
Great customer service.
PROSEasy start up and user friendly design for end users were the best features. The fact that it was built for higher ed is the selling point. No retro fitting of business software to University life.
CONSAdministrative management could be challenging and all the features we needed weren't necessarily available.
Reasons for switching to InfoReady
User interface and ease of use, along with ease of transition.
Vendor Response
Thanks for the review Jessica! As you say the InfoReady Platform was originally built for higher education so we are glad to hear it is a good fit for your organization. It is also good to hear that you found the InfoReady Platform easy to implement and use! We are constantly working to improve our product. If you are interested we would welcome your specific product suggestions. If you would like to share please reach out to your account manager or Client Services as we would love to hear more. Thank you for taking the time to write a review. We appreciate it!
Replied February 2022
Teagen
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
InfoReady and TAMU Grad School
My overall experience with InfoReady wasn't bad, but I don't understand why the company would switch from Qualtrics to InfoReady. Even though we had ran into some trouble along the way your customer relations team has always been there to help. A lot of the issues have been solved through customer support although there are still some requests that we are waiting on being implemented.
PROSI like the batch operations the most. It is super easy to download zipped packets containing all the application details. The report is also very nice as it is downloaded as an excel sheet allowing us to use the information in an easily accessible manor.
CONSI don't like the UI, it is super clunky and there is a lot of hard coded things that would be nice if we were able to edit. My main issue is with the Organization Hierarchy its hard to easily access the organizations to make edits. We have about 300 different programs offered and the designated reviewer for certain roles change often. The UI box is too small and there is an issue with scrolling. Even when inside the box if you scroll up or down the whole page scrolls along with the box. Another issue with the is with the lack or organizations allowed during the creation and implementation of competitions. By that I mean it would be nice if there was away to make questions that only showed to applicants if they selected a certain answer to the previous questions. It makes the application very crowded especially for those applicants who don't apply to the questions.
Reasons for switching to InfoReady
I am unsure that was before my time with the company.
Vendor Response
Thank you for your feedback Teagen. Your suggestions have been recorded and may lead to future improvements in our software. Thank you also for taking the time to provide us with your insights!
Replied October 2022
Whitney
Higher Education, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Excellent customer service and multi-faceted product
The overall experience with InfoReady has been positive. We rolled it out several years ago, and have been through multiple iterations of re-design to best suit campus needs. The IRR team has been quite responsive to issues that have come up and flexible in terms of working with us. While there are some limitations to what IRR can do, the majority of the time we are able to find and implement solutions.
PROS• The ability to create templates has been very useful. Building a competition from scratch requires a fair amount of time as there are numerous options for customization, so templates have saved hours of work. • Competitions can be phased, from letters of intent to invitations for full proposals and progress reports. Each may be assigned intermediate routing steps, such as requiring departmental approval, etc. • Competitions are built from modular sections, rather than one single long document. It helps in fine-tuning details and attaches descriptions to individual components such as required uploads. • The entire review process is run through the system, including for non-university reviewers. Whereas before reviewers might have to be emailed materials or links, once assigned they are able to enter the system and respond to all set questions / scores. This allows quick export of reviews, expediting overall review decisions and reducing any potential errors in transcription. The system will also send reminder emails on your behalf and simplifies notification of awardees. • It’s SSO, so university folks just need to log in to create an account.
CONS• We’ve run into occasional problems with providing access to different types of accounts, such as our Sponsored Programs Office proposals team who needs to view information on PIs selected for campus limited submissions. We were able to find a workaround, but it took some time. It would be more efficient if it were able to communicate with other campus databases directly. • The interface is a bit cumbersome in creating exports and the competition creation pages are very busy.
Vendor Response
Thank you for this incredibly detailed and thoughtful response, Whitney! We can tell you are an InfoReady power user. We're glad you were able to provide access to the users who needed it. We do have a new user role, the Viewer, which you may find useful for users who need to view data. If you are unfamiliar with it please reach out to your account manager or Client Services for more information. Thank you for writing a review!
Replied February 2022
Nicole
Verified reviewer
Education Management, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Clunky but great for multi-step processes
InfoReady was key in our ability to pivot from an outdated paper process (using literally carbon copies) to a digital process while being able to account for multiple review steps. There's a lot of helpful automation built into the software, and the support team is excellent. I wish more customization was available and that there was a function to create multiple iterations of the same form (Across different years/semester etc) and automatically consolidate the data.
PROSThe Review features allowing verified signatures (with notes/feedback) from multiple stakeholders, including the ability to set up a process where one person has to sign off to send it to the next, etc., is incredibly helpful for complex approval processes. I also am grateful for the ability for administrators to a) edit applications after submission (since submitters cannot) and b) review by proxy. It's easy to copy competitions for a new semester/year. The ability to customize notifications that are sent automatically is great, as is the ability to export application data to Excel.
CONSInability to edit questions after the launch of a competition. The software is not super intuitive and frequently confuses our less-tech-savvy users. I also wish you could edit the button text and other default text. (My department uses it sort of eccentrically, for an application approval process rather than for "competitions", so the default text sometimes confuses folks.
Vendor Response
We are so glad you find us helpful for incredibly helpful for complex approval processes Nicole! We have some good news for you, as we speak we are working to update the language throughout InfoReady to make terminology less specific to competitions. This will help better suit the many uses of our workflow software. Please check in with your account manager and/or the Client Services team about your suggestions for customization and improvements. We will put your feedback into our database of client suggestions, which we draw on to create new features and enhancements. Thank you for writing a review!
Replied February 2022