Rapid POS
About Rapid POS
Rapid POS Pricing
Custom pricing based on unique requirements per store. Please contact Rapid POS directly for pricing details.
Starting price:
$8,500.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Rapid POS
1 - 10 of 10 Reviews
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Rapid POS Review
The main objective I reached out to Rapid POS is to have a team by our side to ensure that we can create the ideal retail experience in-store and online for our retail business including the end user experience as well as the ability evaluate and report against the various aspects of business needs. With RapidPOS by my side, I am able to focus on building my business potential.
PROSRapid POS offers a suite of services for the retail experience. The support team is knowledgeable, pleasant, and efficient when it comes to servicing. In the small time that I've been with Rapid POS, we've been able to accomplish many of our retail goals including designing the customer experience from an end user point of view.
CONSAt this time the thing I like the least about this software is the inability to use my native language diacriticals. They are working on this :)
Heather
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Partnering with this local provider is worth it.
Working out solutions that will work for us has been Rapids forte. They got to know our business and they have partnered with us on finding answers to tough questions.
PROSIt handles lots of complicated inventory like sized items and infrequent items well. I also appreciate that the front end is pretty easy to teach and that the basics are the same throughout each module.
CONSUpdates are troublesome and rare address things that are of concern to us, yet cause issues anyway. Staying updated is expensive.
Derek Thomas
Verified reviewer
Performing Arts, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2018
Great software with lots of glitches and little support
Rapid POS is a very useful and well made piece of software, but the fact that it is used to run stores leaves you and us vulnerable when something does go wrong. I am the most tech savvy person at our store and I still have issues fixing some of these inconsistencies. The service is great but it's not as worth it when one issue causes such a big pause in business.
PROSThe Software is very simple and easy to use with the freedom to do essentially anything you want so long as you know how to use it properly. Most system errors and glitches are user glitches, though some vital software issues still exist.
CONSMainly that when there is a serious issue, support is one of the hardest things to get. Considering that so many businesses use your system, a far better support network and emergency support needs to be implemented. Every person I've met who works for or uses RapidPOS has this one complaint. 24/7 support is advertised but the reality is that you can submit an email and you should get support by the following morning, and there is no phone number that works with our store, every support number claims they are with another division and we just need to use the email.
Anna
Fine Art, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Rapid POS Review
Overall the experience the Rapid POS has been great. It is a very powerful software. We are constantly find out new features that the system is able to do.
PROSAbility to reprint receipts, physical inventory count reports, cost of goods sold reports. Tracking of item purchase history. Ability to store museum member information and view their purchasing history. Emailing reports directly from the system to another person.
CONSIt is not as user friendly as other software. Can't change of the cost of an item if the wrong amount was entered by mistake. Sometimes numbers don't tie when running different reports that include the same information.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Good Software with Good Support
Very good overall, no major complaints!
PROSPlenty of functionality for both inventory and point of sale. Responsive customer support, usually within a couple hours. Emergency support available when needed.
CONSTricky to customize if you need to, not a lot of options for add-ons. Sometimes customer support's answers vary depending on who you speak to.
Peter
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Love my systems!
Overall we are very happy with Rapid POS and their ability to make our business function!
PROSWe use Rapid for both Online and our POS systems and we love how they all work together! The seamlessness of the programs makes running our business easier!
CONSIt can sometimes have issues but rapid is usually quick to find a fix!
Gary
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
CounterPoint
RapidPOS is terrific to work with. Great product knowledge about the software and a quick response time resolving issues. They have also customized the software so it works even better for our purposes.
PROSWe have great control over product pricing with uniformity at all locations.
CONSSome steps require redundant key strokes.
Renald
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Long time customer
We have used Rapid POS for several years and have always had good service and fair pricing.
PROSThe software is fine, what makes the difference is service and support.
CONSToo many steps to enter a payment on an open account.
Quinn
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Las Vegas Retail
Great experience. Support very responsive when needed.
PROSEase of use and configuration. Screens easy to navigate for cashiers.
CONSWindows can be a challenging platform to work with.
Michael
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Operation
Overall great Software, very efficient and user friendly
PROSEfficiency, User Friendly and Technical Support
CONSMore Functions and features under the categories and subs