US Dollar

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions.


Session playbacks in FullStory are more than just a recording, they are a view into the customer's journey. Omnisearch gives users an intuitive experience by allowing users to inspect customer activity, identify rage clicks, create funnels and review page analytics from the dashboard.


Pinpointing dead and rage clicks can help identify potential improvements to the user interface. FullStory also includes "click maps" that gives detailed page insights, including the most visited pages. This data helps you better understand the interactions made by current and potential customers. 



LongDescription

Data Aggregation

Real Time Analytics

Engagement Tracking

Funnel Analysis

Website Analytics

Email Alerts

Activity Tracking

Customer Segmentation

Real Time Monitoring

Referral Tracking

Sentiment Analysis

Single Sign On

Usability Testing

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Knowledge Management

Transaction Monitoring

Collaboration Tools

Data Capture and Transfer

Data Import/Export

Campaign Segmentation

User Journeys

Event Logs

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Multi-Channel Data Collection

Compliance Management

Real Time Data

Pageview Tracking

Performance Metrics

Scorecards

Issue Management

User Interaction Tracking

KPI Monitoring

Real Time Notifications

Time on Site Tracking

Real-time Updates

Dynamic Content

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Data Visualization

Visitor Tracking

Conversion Tracking

Multi-Channel Attribution

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Alerts / Escalation

Real Time Reporting

For Websites

Behavior Tracking

Goal Setting / Tracking

Reporting/Analytics

Widgets

Monitoring

Campaign Analytics

Trend Analysis

Screen Activity Recording

Summary Reports

Product Data Management

Link Management

Third Party Integrations

Element Analytics

Keyword Research Tools

Search/Filter

Augmented Analytics

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FullStory

In Person

Live Online

Webinars

Documentation

Videos

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Top 1 Alternatives

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