I love how easy it is to see all of my timecard punches and pay statements on the website. Everything's easy to locate and use.

The mobile app is basically useless as it doesn't even let me view my pay stubs. It's just a blank white screen.

Learning how to use ADP was very easy, I manage payroll for my job and I can easily navigate through this system

I haven’t found any issues using ADP vantage so far, everything has been pretty easy to learn and use.

ADP Totalsource is fine to use (which I used with a previous employer) but ADP Workforce (which we currently use now) needs a lot of improvements.

Customer service - you don't get a designated representative and only get a case number to follow up on issues which isn't helpful if you need to call back. You will explain the same problem to a differenct representative. ADP Portal - the different systems aren't as user friendly as they should be, different systems do not communicate to eachother correctly if at all and new hire entry takes too long. Reporting - the custom reporting option is too diffucult to use and when errors are returned you would need to know computer coding to decipher it. Payroll reporting needs a facelift as well. Payroll - preview takes upwards of 15+ minutes to be returned and can take longer if there is an issue. You are not notified of issues unless you reach out for your preview to be forced through. Time and Attendance - the layout has not been changed in the 5-6 years that I've used it. Change the format and add new things that the customer has requested. Build out the system more.

Vantage is a good solution for larger companies and has good integration with recruiting and onboarding which helped us streamline some of our processes.

There was a steep learning curve for our managers, but ultimately we were able to get everything up and running smoothly.

I'm able to submit PTO requests and management employee timecards. It has a clear interface. Tracks a lot of useful information.

From time to time I have to dig to find what I'm looking for.