Aladtec
About Aladtec
Aladtec Pricing
Price based on number of users. Aladtec is offered as an annual subscription.
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Aladtec
1 - 5 of 13 Reviews
Andrew
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Best Management Tool Around.
I have been using Aladtec for staff scheduling, and other workforce management tasks, for ten years. I’ve introduced it in every service where I’ve been a Director. I have used other systems but Aladtec is by far the best. This system stands out because it is great for both admin and field staff. Many systems are easy for the admin staff to run, because that’s who the provider is selling the software to, but the member users hate it because it is hard to use or not intuitive. Aladtec however, is easy to use and intuitive for all; it takes almost no hands-on training to get new users up and running. Aladtec and their team are some of the best that I have ever delt with in any industry. truly a company and product worth the time to check out. It has in every situation cut operation costs significantly. Pays for it self in no time whatsoever. I highly recommend these products to anyone who really wants to streamline their company and the day-to-day operations.
PROSSeveral reasons in no particular order. Customer support, Aladtec understands what each user needs individually and did not sell me a cut and paste/one size fits some kind of product. I have had some complicated truck and schedule rotations that were advanced and many other systems could not handle what I was needing. Since Aladtec built each system for me from the ground up it gave me everything I needed and nothing that I did not. Next was the ease of use for admin and staff. Aladtec is intuitive and takes little to no training for users to be up and running. The reporting section was next. I had to have detailed reports for many different items, and Aladtec gave me or made for me every report that I needed every time. They also have a forms section where I can make complicated forms very easy. I am not a computer programmer but with the form tool you would never know that. I have several check off sheets, employee evaluations,
CONSNone whatsoever. Aladtec and their products are the best around.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Crew schedule and management of personnel for shift work at Fire department
The mobile version of this website has had a huge boost in improvement since its first renditions. It is fairly easy to navigate each individual page and management personnel from the phone.
CONSI don't like that I can no longer see my available hours for PTO, trade, or sick time. I thought that having the feature available in My Info page would be a nice added bonus. Also we I apply for time off it would be nice if the program warned me if the time requested would put me over the allocated time I have. This may have been a feature my admin has disabled but I think it should be a mandatory field.
Vendor Response
Dear Aladtec user. Thanks for taking the time to post a review. The function to display available hours for PTO, trade, etc., is enabled or disabled by your system administrator. We'd encourage you to speak with them about restoring Members' ability to utilize this Aladtec feature. Our Support team will be happy to help anytime. Reach them at #888.749.5550.
Replied May 2019
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed April 2019
Web-Based scheduling makes it easy to check my schedule from anywhere.
We have recently switched over from a Pay-Per-Call to Part-Time Fire Department. We use Aladtec to sign up for and schedule or shifts and training. It's easy to sign up for a shift and to check upcoming shifts. I also love that the system sends me a text notification 24 hours before my next shift. That has saved my butt when I had signed up for an earlier shift than I intended to and had not noticed my mistake. When I received the reminder alert, I was able to solve the problem with admin.
PROSWeb-based makes it easy to use from anywhere. I can log in on my phone, or at any computer, I am at either at the Fire Station or at home. The interface is fairly intuitive, nothing seems too complicated. Easy to sign up for shifts and initiate trade requests. Text alerts for upcoming shifts is very handy as well.
CONSWe need to hit a certain number for hours each quarter. It would be nice if the option was available to see the total number of hours worked or scheduled to work for a certain timeframe.
Vendor Response
Dear Reviewer. Thanks for taking time to share opinions about Aladtec. In response to your query about a members' ability to view hours worked- or scheduled, information for the current schedule period can be viewed on the Scheduled Shifts tab at the top of the member display. Also, your administrator can grant permission for you to generate customized reports yourself. Our Support team will be happy to help anytime. Reach them at #888.749.5550.
Replied May 2019
Amanda
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Love this scheduling program
This is our first computer scheduling software, we went from paper to this software. The transition was super easy and our staff love how easy it is to use.
PROSThis software is easy to use, my staff is able to sign up for shifts on their own for self scheduling. This takes most of the work off of me as the manager. The staff is able to have 24/7 access to their schedule. Nursing admin and charge nurses are able to edit schedule in real time. This software is super user friendly.
CONSWhen editing the schedule there are a lot of clicks involved. It would be nice to be able to schedule a staff member days at a time instead of just one day at a time.
Reason for choosing Aladtec
Aladtec seemed more user friendly for both the staff and the admin.
Jeanne
Government Administration, 51-200 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Review of Demo of Aladtec
This would be a great problem solver for our spreadsheet and paper-based time and attendance system. However, I couldn't get over the fact that it wasn't very easy to set up. There are a lot of other offices that I spoke with that gave them a very high review. Maybe our time and attendance system is just too complicated for software. Don't let this discourage you. Please check them out and decide for yourself.
PROSThis software is very versatile for the public sector, specifically law enforcement. I demoed this software for the Jail Division of our Sheriff's Office. It does have every feature that we need. We can set it up specifically for our office to include comp time, shift switches, and tracking work assignments.
CONSIt was a bit complicated to figure out from the administrator side. I was having trouble with it and I don't normally have trouble with setting up software. This was a major road block for me. If I don't get it...my people won't get it. I would constantly have been on the phone with tech support and never sure of myself with this software.
Vendor Response
Hi Jeanne. Thanks for taking the time to post a review. We're sorry you didn't have a pleasant experience with our demo. The software is very flexible and thus can be challenging to configure for the first time. That's why we prefer to work together with customers (and prospects) to help make that process painless. We offer unlimited free phone and email support and usually once we get the configuration right, the ongoing usage isn't complicated at all. We'd really appreciate it if you'd give us another chance, and this time let us help you with that configuration. I have a feeling that once that's done, you and your members will have smooth sailing. Please give us a call at 888.749.5550. Thanks again.
Replied May 2019