What is ApplicantStack?

An applicant tracking system is the foundation of strategic talent management. ApplicantStack capably empowers all stakeholders: internal recruiters, hiring managers, administrators and—most importantly—applicants. ApplicantStack was designed by HR professionals for the challenges of real-world hiring. These include managing multiple positions simultaneously, screening hundreds of candidates quickly to find the top performers, and collaborating effectively to make hiring decisions with confidence. The texting feature allows recruiters to engage with applicants using their preferred method of communication. The platform allows companies to post positions to job boards and social media sites without logging into each account separately. Pre-screener questio...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

1,310 Reviews of ApplicantStack

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(629)

629

4 stars

(562)

562

3 stars

(106)

106

2 stars

(12)

12

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1310 results

April 2018

Meagan from SGS Petroleum Service Corporation

Company Size: 1,001-5,000 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Very user friendly! I've worked in several different ATS and this has been the easiest one yet!

Pros

It's very easy to use and is step-by-step throughout the entire process. Their customer service is very helpful and accommodates most all requests we have asked for. I love the email templates with mail merge features, the flags we are able to customize, and that you can trigger automatic emails throughout the stages.

Cons

I wish it was easier to add pictures, embed videos, links, etc. It's also not user friendly on the reporting side. I'd like to be able to have more functionality to pull different reports. For example, I would like to have a report for jobs that we are still currently recruiting for (still actively trying to find a candidate). I don't necessarily want to see all "open" jobs because in ApplicantStack, they remain open until the job is "closed/filled". I do not want to see jobs that have a candidate that has already accepted an offer and is in the background or pending start stage. Unfortunately for now, it's a manual process of my recruiters reviewing over their "active recruiting" jobs and sending me weekly update reports by email. We are also still working out the ability to integrate with ADP (our HRIS system).

Response from ApplicantStack

Replied April 2018

Hi Meagan! Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team. We take feedback very seriously. Also, I would suggest contacting support on how you can add pictures, embed videos, and add links using our formatting tools. Changing your filters to show inactive jobs might also help with your concern about seeing open vs. closed jobs.

December 2019

Helen from Enhance IT

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2019

Great Product for High Volume Recruiting

I have had a good experience with Applicant Stack, especially in the past year. A lot of the changes they've made have been helpful, and when our company changed it's name, our account manager made it easy for all our users to transition seamlessly.

Pros

It's great that we have such an easy time adding new recruiters for our growing business. We are a staffing firm, so it's extremely helpful that our technical recruiters (high volume) can have applicants uploaded automatically through job postings whereas myself (corporate recruiting) can be more selective on uploading my candidates singularly (since most of my openings are confidential). Customer service is always super prompt in providing feedback to issues, which rarely happen. We also appreciate the heads up when the software will be down for updates.

Cons

My biggest issue is searching for candidates who are in the system. We have thousands of candidates and a lot of times if you simply search by first and last name, they do not come up (so we end up with lots of duplicates). Although the duplicates will show up AFTER being loaded, this still means that we wasted a view on the job board we used to search AND wasted time to upload that person. I wish there was a way we could search for candidates by email or phone number or even Skype ID.

Response from SwipeClock

Replied December 2019

Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team.

December 2019

Rachel from BayCare Clinic

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Its great!

It has been wonderful and we have had the same contact for our whole time with them!

Pros

I like that its very user friendly. And the customer service had been great!

Cons

There are limitations to design but for the cost it is to be expected. Not an issue with what we need though.

Reasons for Choosing ApplicantStack

Customer service and cost

Response from SwipeClock

Replied December 2019

Thank you for writing a review about ApplicantStack. I will forward your feedback to our development team.

December 2019

Deanna from Hands At Home Care Services

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

December 2019

Great Features, not very intuitive

Applicant stack has helped our agency keep applicants organized and all in one place, with the exception of those coming from Craigslist (would love integration there!). Not sure this program would have been my first choice but it has been useful.

Pros

I appreciate the various ways an applicant can flow through the process, if you need to move them along in a stage you are able to do so quickly. The text and email features are very quick as well and you get a whole snapshot of all applicants and where they are in the process on the home screen.

Cons

There is no feature that makes it obvious when you first login that there are either new applicants or applicants that are new in stages. You can send an email notifying people of the change but when there are so many e-mails, that becomes ineffective very quickly. I would like to somehow be able to see who has recently been moved in either bold or a separate section on the home screen. I also would like a search feature that does not need the exact spelling of a name. I have found the search to be pretty useless when I am trying to find applicants quickly but can't remember the exact spelling. I feel the search could be a more powerful tool. Sometimes I just want to search applicants by their location and currently, I can't. The onboarding feature is also not very intuitive and in the time I have used Stack I have not, on my own, been able to start using that side of this program. I know there are huge benefits to it for us but I am frustrated that it is not easier to start using. I've watched videos and still have not been able to set it up confidently and I would say I can generally figure these things out on my own. An online help chat feature would be great too.

Reasons for Choosing ApplicantStack

Owner chose it for its ability to also do onboarding

Response from SwipeClock

Replied December 2019

Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team. Let me see if I can address some of these issues here but if not, please reach out to support. We are here to help! Candidates & email notifications: You should easily be able to see how many new candidates you have for each job and overall (for all jobs) via the home dashboard pipeline summary. Each one of those is links that will pull up a more detailed view. You can also change the email notifications. Perhaps you only want to receive an email when a candidate is new? Candidate search: I do want to point out that we have a quick search at the top of the page as well as the advanced search option son the right side menu bar. The advanced search lets you search for a candidate by a location and even allows you to search via a distance to a zip code! ApplicantStack Onboard: We have the help center, support, and webinars to help you!

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

October 2018

Bang for Buck

In general, the software fits in the "Best Bang for your Buck" category. It allows your company to maintain most compliance aspects, stay organized, and operate competitively with larger organizations with minimal costs. The monthly operating costs are insanely cheap compared to the absurdly expensive options like Taleo, SilkRoad, iCIMS, ADP ATS, etc. You get 90% functionality for 10% of the cost, it literally is that big of a difference in cost. Some options like Taleo, I would even say ApplicantStack offers features that are better, evening out the playing field. My HR department cut our ATS annual costs at one company from $26,000 to $3000. Some smaller to mid-sized companies that are using expensive options like Taleo simply because they don't know any better and it has been in the HR industry for so long should seriously consider migrating to save costs and actually provide a better product. Yes, migration hurts and is a pain, but this is a longterm investment to reduce overhead. For startups, this is a no-brainer.

Pros

As an applicant tracking and onboarding software, it does its job relatively glitch free. For the price, you can maintain most major aspects of compliance without spending an arm and a leg for each additional user. This is great for a smaller company. In many ways, it is even better than some of the competition that many larger companies are using because of the "name" attached, such as ADP, Taleo, etc. It is easy to use and mobile optimized from the start, something some of the big names can't say. Most of the navigation features are intuitive.

Cons

Integration with other software, such as ADP payroll, Deltek, etc., is lacking or non-existant. As your company grows in size, you start to see its limitations because they don't cater to larger companies. Also, one of the ways that Applicantstack cuts overhead costs and keeps cost low to the customer is by limiting features. There are some customization features that competitors offer that are just flat out impossible to do in this suite. There are also some quirks in how the software operates that can be frustrating.

Response from ApplicantStack

Replied October 2018

Hi! Thank you for taking the time to write a review about ApplicantStack. We do offer an integration with many other products such as ADP. Our development team is also continually adding new integrations. I do want to point out that we also offer an open API for use with any integration. If you are looking for something specific, I would suggest you reach out to our support team. If we don't currently have it then we submit to our development team. We really do listen to our customers! Similarly, if you are looking for a particular feature, let us know! We are here to help!