Ascentis Software

4.24 / 5 (51) FrontRunners

Our advisors have recommended this product 11 times in the last 30 days

About Ascentis

Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll.

Ascentis HR provides insights into trends with deep analytics within employee metrics. Ascentis’ mobile experience for HR managers and employees offers access to data.

Ascentis Time is a fully-automated time and attendance solution that features online timesheets, clock in/out functionality, scheduling and more.

Ascentis Payroll allows clients to process payroll in real time, with live processing and auditing. Ascentis Payroll syncs with Ascentis HR and Time and offers a wide ra...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

51 Reviews of Ascentis

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(19)

19

4 stars

(24)

24

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

May 2019

Omikka from Hope CU

Company Size: 51-200 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Performance Management

Pros

My light in to this software was one of the very first things I received as a new hire. Helps keep me on track, as far as work performance goes.

Cons

Everything is pretty simple so far. Very user friendly and easy to navigate.

June 2021

palesa from Di developments

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

June 2021

Ascentis solid programming software

outstanding by far.

Pros

Ascentis has been easy to understand in the set-up interaction and backing has been extremely useful with any inquiries we have. This is our first HRIS, and it is so ideal to have all representative data in one area. The framework has been not difficult to make refreshes in.

Cons

The most difficult thing for us is getting Tax questions replied when required as the assessment division isn't however effectively open as they may be in another city, which is a few hour time distinction for us and you need to email them with any inquiries to find a solution.

Reasons for Choosing Ascentis

cost effective and was recommended by employer

August 2021

Amanda from The Arc of Crawford County

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2021

Ascentis review

Pros

This software is very userfriendly. We use it everyday to make sure staff are up to date on all information. It also helps keep track of staff's personal information.

Cons

Honestly the system is amazing. And the help desk is alwasy on top of things.

January 2018

Kyle from VSC Fire and Security

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

January 2018

Ascentis fills a niche that has a vacuum but is not complete

What took it over the top with poor satisfaction is that they tried to be good partners but as of late they just throw in the towel and want money.

Pros

Ascentis does the benefits, applicants and other HR functions on a basic level. Let me stress basic level.

Cons

If you want any integrations or some of the complexities when have beyond 100 employees, would suggest not utilizing Ascentis. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.

July 2021

Frank from Indiana Internal Medicine Consultants

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2021

If support is important to you, go with Ascentis

Overall, our experience with Ascentis has been positive. We saved a little bit of money, gained the support we needed, were able to streamline the close of payroll periods, and can process payroll much quicker.

Pros

The best part about Ascentis is their support, hands down. It is very rare that we have to wait more than 1 or 2 business days to get an issue resolved or an answer to a question. If it is an urgent matter, they are on it immediately. In addition, we get a dedicated Account Manager that is very responsive and helpful. Even when our account managers have changed, they are always brought up to speed and haven't dropped a ball yet.

Cons

The modules are somewhat segmented. We log into one application for payroll, another application for HR, and another application for timekeeping. They are working toward getting everything centralized and web-based, but they aren't quite there yet.

Reasons for Choosing Ascentis

Neither of these companies showed up for the initial meeting that was set up, so we went with the only one that did, Ascentis.

Reasons for Switching to Ascentis

ADP had virtually zero support, and it was expensive. We would go months without hearing back from anyone at ADP. Our "Account Manager" would sporadically respond to us but never solve any issues. And it was about a billion clicks to get payroll processed.