What is Arcoro HR Management System?

The Arcoro human resources (HR) management solution is the bridge to better HR. With over 10,000 customers and 360,000 daily users in 20 countries around the world, Arcoro offers 11 configurable, easy-to-use, cloud-based HR software modules that are designed to give organizations the competitive edge needed to scale and grow effectively while maintaining compliance.

The solution features an award-winning applicant tracking system with recruiting AI, onboarding, HRIS, time & attendance, benefits management, ACA compliance reporting, payroll, online training (LMS), performance management, compensation management and succession planning to help companies streamline HR processes.

Customer success is a huge focus for Arcoro. All customers receive a cus...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

88 Reviews of Arcoro HR Management System

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(37)

37

4 stars

(36)

36

3 stars

(10)

10

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 88 results

January 2018

Bridget from Romanoff Group

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

I have had a very positive experience, and always have all question and concerns handled quickly.

This software greatly improved the efficiency of our Recruitment and Onboarding processes, allowed a more universal experience among our multiple divisions. Improved organization, follow through and communication between candidates and hiring managers.

Pros

Ease of use, ability to format and customize for my specific needs, outstanding customer support and constant updates based on customer feedback.

Cons

I don't have any true complaints. A few processes feel a bit cumbersome and could be made more streamlined. I would like to see an app rolled out in the near future, as it is not always the easiest to do tasks within the system from a mobile device.

August 2017

Tina from MOSAIC Technologies Group

Company Size: 201-500 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Applicant tracking system that saves time & money!

Great overall system. Meets all of the Government contracting requirements. BirdDog actually pushes out updates to ensure we are compliant. Great people, great product. Customizable system is great, and allows us to use their system in different ways than initially intended.

Pros

The Customer Service at BirdDog is truly second to none. Customer Service reps are knowledgeable, friendly, and will help with whatever your needs are. They even will make enhancement recommendations on your behalf. While we were implementing the system, I made suggestions for things I wanted to see in the system as future enhancements. They implemented them very quickly! They actually ask for feedback and are always looking to improve their product. While the product isn't perfect, a company who is interested in fine tuning and keeping the customer happy is a welcome change. (We recently left a much bigger, much more expensive product that never quite worked right, and there was no desire to help us fix it.)

Cons

There very little documentation, because of how customizable the system is, however, Customer Service will gladly walk you through any issues.

November 2017

Anne from Story Construction

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

November 2017

Keep Looking for a Better Solution

Look at other options. There are so many out there, many that are more integrated with an HRMS and that have responsive customer service. Consider your candidate experience as well and you'll find a better solution.

Pros

*It's geared to my industry (Construction). *It's also used by several others in my industry which can help people in our industry find postings for open jobs. *They also manage some of the free boards that are specific to the construction industry. *The system does make it easy for multiple people to be informed when an application is completed.

Cons

*The user experience leaves a great deal to be desired. Both for applicants and recruiters. When I used this system, I often wondered how many people abandoned the application mid-way through the process. (I was hired using this system and I was certainly not impressed by the ATS.) *The system is not very intuitive. *The system tries to rate candidates for you but we found the criteria used to be very poor. The 5-star applicants were often very poor candidates and the low scoring candidates were often a better fit. *Emails informing you of new applications are sent only once per day rather than as they happen. *When there were concerns, customer service rarely had solutions. They are not terribly responsive (except in the last few days before your contract is up for renewal).

Response from Ann

Replied November 2017

As a former customer we will take your feedback and perceptions under careful consideration. These concerns are very easily addressed and resolved by open communication with customer care and configuration changes to the system. We feel we endeavored to help you and meet your needs. We appreciated our multi-year business relationship with Story Construction.

January 2018

David from Duininck Inc.

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

January 2018

pretty easy to navigate and use.

Pros

I like the ease of the system, structure and use of the options. The options to run reports are great, the capabilities this software has to accommodate working with the construction industry is very helpful and convenient.

Cons

There has been some issues with returning back to the same page and at same state with back arrow option.. it appears everything is lost and you have to start you progress all over.. from setting up a search list or even just opening up a job list and specific employee, once you hit that back arrow you return back to the starting your process over again. ugh I also would like see the option to share applications with other entities within our company.

Response from BirdDogHR

Replied January 2018

We appreciate your input. We strive to make the best product available and will certainly send this along to product management.

January 2018

Debby from Bodell Construction

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Using BirdDogHR as our primary ATS resource has saved us time and money!

Pros

It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly.

Cons

We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing.

Response from BirdDogHR

Replied January 2018

Thanks for your comments. As you mentioned this is an "Indeed thing" so unfortunately we don't have control over it but we will continue to work with Indeed to get a resolution.