Branch

RATING:

4.6

(703)

About Branch

Branch enables businesses to accelerate payments to their workforce with our comprehensive workforce payments platform. Companies turn to Branch to empower workers with tools like instant payments, free earned wage access, and cashless tips/mileage reimbursements. As part of our platform, workers receive the Branch Wallet: a digital wallet backed by a fee-free checking account, optional debit card, financial wellness tools, and rewards. With our holistic pay solutions for both W-2 and 1099 workers, companies can streamline processes, reduce costs, and increase talent retention. Over 500 industry leading organizations trust Branch for their workforce payments. Customers like Jimmy John’s, Uber Freight, and Kelly experience greater efficiency, worker loyalty and retent...

Branch Pricing

A free plan is available, for an unlimited number of employees & managers. Quotes for Enterprise plans, which offer additional features, are available on request.

Starting price: 

$0.01 per month

Free trial: 

Available

Free version: 

Available

Pay Admin
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Branch Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Branch

1 - 5 of 696 Reviews

User Profile

Jannatin

Verified reviewer

Design, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Got a Business? Workers and Employees to keep track of? This is your best help!

Great, wonderful, and by far the best application so far that we had to use so far to work as a proper team. So I adore this software!

PROS

This software is one of the best applications in managing shifts and hours for employees. As an employee, I am able to drop shifts, pick up shifts, or give shifts to others who may be able to cover them up for me. It just makes the process so much easier and literally gives a great light to the meaning of "Branch"

CONS

I do not like how a lot of settings tend to not be accessible cause the manager has to approve it but other than that, it is a great software.

User Profile

Brett

Verified reviewer

Restaurants, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2019

Needs some improvement with functionality

Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

PROS

I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

CONS

I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

Derek

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2023

Branch Review - DTS

Bring back cash advances for those of us that should have been grandfathered in.

PROS

The cash advance option is what most attracted me. When that option become obsolete the app lost its appeal to me and my employees.

CONS

Again, app is average. Nothing great about it but it does have some nice functionality and some decent features. Not worth a paid membership.

User Profile

Clinton

Verified reviewer

Retail

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Great for a team

Makes communication easier

PROS

The scheduling usage is great. I like how it automatically fills in everyone shifts off the schedule.

CONS

Haven't found anything yet. Need to figure out how to get other stores involved using this app. Not many people know about the app.

User Profile

Amber

Verified reviewer

Retail, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2019

Branch helps me not be so stressed about paychecks!

Overall very helpful for people who are living paycheck to paycheck and need access to their money sooner than they would get paid normally. Really love that they also send you a debit card so you can use them just like you would a bank. Super easy and makes my life a little less stressful.

PROS

I really love the fact that I can get my paycheck a few days earlier than normal if needed. There are some weeks where my bills just fall on the wrong days and getting my paycheck sooner helps me be able to pay them. Also having no overdraft fees is a pretty neat feature as well. My old bank would charge me $30 even if I overdrafted by just $1. Not being charged if I overdraft by a little bit is a lifesaver.

CONS

There is no login required every time I open it. Not the worst feature but having to remember to log out every time I use it so no one else can just open it up is a little bit of a hassle. All my other financial apps automatically log me out.

Reasons for switching to Branch

Liked the idea of getting my paycheck sooner than normal.