Bridge Software

4.60 / 5 (61)

Our advisors have recommended this product 11 times in the last 30 days

About Bridge


Bridge is an employee development platform built specifically for employees and managers. It provides peer-to-peer practice, live in-person training, external learning, online courses, mentorship, manager 1:1s, goal tracking and peer assessment. Other features include off-the-shelf courses, knowledge retention, interactive video, continuous performance management, skills assessment and reporting.

With Bridge, learning paths and course offerings can be customized to individual user profiles. The solution also offers the ability for users to stop in the middle of courses and start back in the same spot, even if they’re accessing the system from a different device.

For administrators and course creators, Bridge offers quiz-building tools based on instructional design practices, performance analytics, customizable logic, and the ability to create and manage groups of learners. Courses can be created within the system itself, or users can import SCORM content.

Bridge offers support via email, phone and through an online knowledge base.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

61 Reviews of Bridge

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(39)

4 stars

(19)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 61 reviews

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February 2019

Shanta from US Tsubaki Automotive, LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

Training is so much better with Bridge!

Overall - my Bridge experience has been great! I was the one. The CSM team is awesome and Bridge support is very helpful!

Pros

I love that the software technology is up to date and a the features and tools are actually useful and cool to use. My company purchased Bridge Learn last year and we were looking for a system that would allow us to incorporate video training course and structure training plans for our compliance courses and help with engaging our new hires during orientation. We got more than what we expected out of the software! Now with over a year into the system - we are fully implemented at both our TN and Mass facilities and the employees LOVE the fact that now they have a system to help give them the skills they need for their next promotion. Our managers and supervisors love the platform cause it gives them the freedom to develop their staff members how they see fit - and to it is also an opportunity for them to brush up on any skills they feel they need to improve in. Overall the system is great!

Cons

I love everything about the software, but I do wish there was a way to customize the reports. Most of the reports are already determined for the system. But I hope in the future Bridge will create away to do this and allow the admins to create their own reports.

Response from Instructure

Replied February 2019

Hello Shanta, Thank you for your review of Bridge! We are happy to hear that Bridge is "cool to use!" Thank you for the recommendations on reporting. We are always looking for customer feedback to make our products even better! If you haven't done so already, join our community at https://community.bridgeapp.com. You can submit new feature requests, access free trainings, and connect with other Bridge users! If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

January 2018

Earl from JohnsonRauhoff, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Bridge LMS combines ease of use with great service to provide an excellent e-learning solution

Is Bridge perfect? No. But it provides great value, intuitive use, and a lot of excellent features, all backed by a great support team. And the fact that there is an attitude of continuous improvement with a strong emphasis on community involvement makes it an LMS that will grow based on real needs from users, not perceived needs from a marketing team that is out of touch with its users.

Pros

Bridge LMS has a very intuitive interface, and provides the ability to tailor user roles to meet virtually any need. Getting up to speed in using it was very easy, and yet I am continually impressed with the "and you can do this, too?" factor, especially when it comes to managing courses and users. In addition, the customer service team at Bridge, combined with an excellent support community, makes it easy to find solutions to challenges - and even provide recommendations for new features and functionality. The ability to author responsive courses within the LMS, or import SCORM, AICC, and Powerpoint files also provides flexibility on getting content to learners. And the overall value is excellent compared to many other LMS options I considered and tested.

Cons

Many of the drawbacks I have found are already in the queue for updates and improvements, such as not being able to duplicate whole programs, but instead having to do it on a course-by-course basis. A couple things I have found that I hope make it to future upgrades, however, include:
1) Improved customization of the pages, especially in sub-accounts. There is some limited ability to customize logos and accent colors throughout the interface, but not much. Likewise, layout options in courses authored within Bridge are also somewhat limited, with no ability to wrap text or customize fonts.
2) Meta tags applied to courses on the master account do not carry to sub-accounts. While I understand the reasoning (users in that sub-account may search by completely different parameters), it would be nice to have the option of sharing the meta tags, if desired.
3) Inability to export course content authored in Bridge back out into some sort of usable format, which is a common trait of most LMS authoring tools I have seen.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Easy to Use as Admin; Great Support from Bridge Staff

Pros

- The Bridge staff ROCKS! Everyone we worked with during implementation was super helpful and went out of their way to help us whenever possible. They even gave us a tour of their office and took us out for drinks when we were in Salt Lake City.
- The tools are EXTREMELY easy to use. No big learning curve at all for user management, course creation, and other necessary tasks
- They have an Ideas Page where anyone can log ideas on how to improve Bridge and it seems as if many of the ideas have been incorporated into the roadmap

Cons

- The course authorship can be lacking in functionality at times. Any kind of robust font, table creation, etc cannot currently be done within the tool
- There is a lack of customizability in certain places

Response from Instructure

Replied February 2019

Hello, Thank you for your review of Bridge! We are happy to hear that you had fun with our team & are enjoying using Bridge! Join our community at https://community.bridgeapp.com. You can request new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Thank you!

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2019

Bridge for the Win!

My very favorite part about Bridge is that they have excellent customer service. They are always available to help me when needed and are great at following up.

Pros

I really like how easy this software is to use. It is comparable to making a google slide which makes it easy to train others to use. I love that we can use it to our advantage in training over 3,000 staff members in a number of different job settings.

Cons

I wish it was a bit more "moldable." There are something that my company needs that are not included with Bridge and are hard to get changed. I just wish we could form it into the perfect tool for our setting.

Response from Instructure

Replied February 2019

Hello, Thank you for your review of Bridge! We are happy to hear that Bridge is an easy-to-use training solution for your staff! We are always looking for feedback to improve our products. Join our community at https://community.bridgeapp.com to submit recommendations and new product feature requests. If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

February 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Easiest Learning system I have ever used

Great! Their support is fast and readily available. They are always kind and always willing to demo anything for you. They are available by chat, email or a virtual meeting. I have used all 3 depending on how busy I am. They won't stop helping you until your problem has been resolved.

Pros

It is simple! I love that Bridge offers continuous courses on how to navigate, but they set it up so you can dive right in with out even asking for help.

Cons

There are a few clicks to get back to the main screen you want, but I make it easy and keep several tabs open.

Response from Instructure

Replied February 2019

Hello, Thank you for your review of Bridge! We are happy to hear that Bridge is the easiest LMS you have ever used! Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

November 2018

Jason from HomeGate Real Estate® An Innovative Cloud-Based Brokerage

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Bridge Makes Required Learning More Than Bearable

From a user's perspective, Bridge has made my on-the-job education much more enjoyable.

Pros

Participating in required learning is usually a drag in the workplace. Bridge, however, helps stifle that monotonous task and actually makes the process a bit more enjoyable. I recently completed my Title IX training in Bridge, and was not that bad actually. The training felt more engaging by requiring the user to click into specific module at designated times and soliciting responses to questions that were based on actual situations. Bridge also tracked my progress exactly, so when I had to pause the training and come back on a later day, I was able to pick up right where I left off.

Cons

Bridge could benefit from a more robust quizzing engine. I feel like more question types could be added. In addition, I would love to see 3rd party integrations. For example, it would be great to be able to connect your LinkedIn account and share the completion of any trainings to that network. I would also like to see badging come to Bridge. It would be pretty cool to learn new job skills via Bridge and get a digital badge as a reward that can be displayed to managers and peers alike. For example, if a manager needs to put together an ad-hoc development team, he'd be able to quickly identify those employees that have the needed skills for the purpose of the team.

Response from Instructure

Replied February 2019

Hello Jason, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

February 2019

Ron from DocMagic, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2019

Bridge is pretty good but needs some things.

Overall I really like Bridge and it has been easy to work with. Reporting could be a little better and I think there should be some kind of email that goes out to managers when their learners are not completing assigned courses.

Pros

I like that we can author directly into Bridge. Very easy to setup a quick course and add testing to the new module.

Cons

I have had an issue with SCORM files. When learners failed I had to manually reset the learner to allow them to retake the course.

Response from Instructure

Replied February 2019

Hello Ron, Thank you for your review of Bridge! We are happy to hear that Bridge is a good authoring solution for your company. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

February 2019

Peter from ThriftBooks

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Great Learning Tool

Full LMS training of over 1000 employees across the continental United States allows me to accurately track who has and who has not taken training. And the ability to create training when needed or modify existing training on the fly is a huge plus.

Pros

It is very easy to create training from scratch using the embedded features in Bridge or import the training materials from other authoring software. The tracking capabilities to know down to the IP address of the machine (type of) that accessed the training and when that took place is a great benefit as well.

Cons

I cannot think of anything at this time.

Response from Instructure

Replied February 2019

Hello Peter, Thank you for your review of Bridge! We are happy to hear that Bridge has been a great training solution for your team! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

February 2019

Greg from Workout Anytime Franchising LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Bridge LMS Review

Great experience starting with sales team who acted like real consultants to help us make the right decision for our organization while also providing a lot of support and expertise before, during and after the purchase

Pros

Robust platform with unlimited data storage and ease of scale, easy to use software both on the creation and development side and learner side along with robust reporting

Cons

Not much to say here - very robust so has tons of capability and support team has been proactive and responsive!

Response from Instructure

Replied February 2019

Hello Greg, Thank you for your review of Bridge! We are pleased to hear that Bridge is easy-to-use for you & your team! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

February 2019