What is Cornerstone OnDemand?

Cornerstone OnDemand is a cloud-based performance management solution. It enables users to recruit talent, customize learning initiatives, generate compliance reports, prepare high performers for succession and more.

Cornerstone can also be integrated with a variety of HRMS/HRIS and ERP solutions. Users can track applicants to identify their best sources of talent, initiate and automate the hiring process, manage interviews and customize onboarding plans.

Cornerstone also comes with a library of training courses that employees can browse and that managers can assign as-needed. A succession dashboard displays the skills, potential and performance of employees, which helps managers identify colleagues who are ready to take the next step in their career ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

42 Reviews of Cornerstone OnDemand

Average User Ratings

Overall

3.60 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.5

Functionality

3.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(9)

9

3 stars

(3)

3

2 stars

(3)

3

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

July 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

We use Cornerstone for all of our training needs and overall it's not bad

Pros

If you're like me and you work in a larger enterprise company, you'll be using Cornerstone for all of your training needs. it's simple, easy to use/navigate and great for tracking all of your current trainings

Cons

There are times where the material may be buggy, but it has nothing to do with Cornerstone but with the trainer developing the material

December 2018

Matt from Waystar

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

December 2018

Good product, but need to update support

Pros

The ability to customize and create templates that work for you and your organization. Its not always perfect but for the most part the flexibility provided was really helpful during our design phase.

Cons

The customer support left a lot to be desired. Hard to reach reps, cases took too long to resolve, and at times they just did not match their SLA. Also their community page was hard to follow which made it hard to pull useful info.

December 2018

Christopher from SE

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Functionality

3.0

December 2018

Cornerstone OnDemand - Honest Opinion

Great tool if you know how to use it. I personally see it at it's best for education institutions.

Pros

I've used this for its various applications internally for my company and its a great tool if you know how to use it. I can see it being great for Universities just from my own perspective. Good for a corporations learning for employees but can be frustrating for the customer who doesn't know what they're getting into. There can be somewhat of a learning curve going in and that takes time on the UX to adapt and use the product which can be a con because they need to use their time to understand when its not as intuitive.

Cons

Restating my comment above, the only con would be a customer trying to learn and adopt usage of it which would take up some of their time and could be frustrating and cumbersome if they're not as tech savvy.

November 2015

Heather from AgFirst Farm Credit Bank

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

November 2015

Talent Management at its finest

Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there. Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle. Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication. Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.

April 2018

Tara from Columbus State Community College

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2018

An integrated HRIS experience for your employees

Pros

My institution uses several modules for Cornerstone and as an end-user that is what appeals to me most. I can apply for positions, sign-up for trainings, share kudos with colleagues, and view performance goals and reviews all in one place. I'm really interested to see how my organization leverages the platform in the future.

Cons

Cornerstone seems user-friendly at first glance, but this is only the case for the most frequently accessed items. My institution also seems to have regular outages and issues with supporting the system.