I have been using this software for HCM since I joined Loadshare Networks and have seen it evolve through various upgrades. Hope it adds more useful features in the near future

The homepage gives an overview of which of my team members are already in office and helps me delegate work accordingly. The overview of pending tasks also enables me to clear all pending actions items early in the morning, so I can focus on more productive work throughout the day. The user interface is user friendly and can be understood by a layman and does not need any kind of training/refresher training.

The people tab should have email ID and phone number of all employees in the directory for our perusal Also, sometimes it doesnt capture location correctly

Over all i am very happy. Specially the Customer support team. There had never been an instance where i had been unsatisfied. They always try to help to the fullest. In case they are unable to they understand the issue and try getting it implemented in the system at the earliest. For any HR we need an evolving software with great customer centric support which is totally there for for Greythr

I like the way they are enhancing each day bringing in new changes. Specially the Letter generation has helped us a lot during covid when physical handover of letters were not possible.

Nothing to not like. The best thing about Greythr team is that they are striving to improve everyday.

The customer service team is brilliant and very effecient

A lot of modules are not well thought out. Even basic things like onboarding and exit are not created effectively and not customisable

Overall experience with greytHR is good, their software, customizable services, payroll & HRIS is good enough to work on, but they can try to be good with customer support on critical issues, on letters uploading they can maximize the numbers of letters of uploading.

If we talk about pros of the greytHR, Then: - Inexpensive, if comparing the features with the market. Interface is very easy to use and futuristics. Customization is very good thing in this, you can customize as per your need. Employees portal is also a good thing. Running the payroll and numbers are always a useful and easy to use in greytHR.

If we talk about cons of the greytHR, Then: - At the time of payroll, its Stucks. Many times, they support on time on any issues, but Manier times support from the greytHR is is not on time, they can take 4 months of time. While uploading the letters, it throws error, cannot upload more letters, so here automated process is not good.

Overall I'm happy using the software, may be reports module also to be better.

The payroll features, it saves lot of time and I don't have to worry if all the rules and regulations as per labor law is covered. I just trust the way it is built and ensure accurate outputs are given.

I'm not comfortable with leave granting, this needs to be user friendly and needs improvement. It is confusing while granting leaves.