--- title: "HotSchedules Software Reviews, Demo & Pricing - 2026" description: "Review of HotSchedules Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/hr/hotschedules-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/) / HotSchedules Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/hotschedules-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/hotschedules-profile/alternatives/) # HotSchedules Review Custom quote 1 plan Wondering if HotSchedules is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview HotSchedules 4.4 [(466)](https://www.softwareadvice.com/hr/hotschedules-profile/reviews/) Pricing Pricing available upon request ### About HotSchedules HotSchedules is an online employee scheduling and engagement app designed for independent hospitality businesses. The app features an intuitive scheduling interface with drag-and-drop functionality. It also includes demand forecasting that factors in POS data and other variables, as well as built-in compliance tools. This allows managers to create schedules 75% faster and deploy staff more efficiently. HotSchedules integrates with your POS to generate labor and sales data so your managers schedule the optimal number of employees every shift. Historical data, weather, events, and more are all considered! Employees enjoy a seamless experience with the 5-star rated mobile app, which enables them to easily swap, drop, and pick up shifts. The app also integrates with Google Calendar and provides in-app messaging to protect personal contact information. This level of control and flexibility helps create optimal employee experiences, boosting engagement and retention. The above-store experience provides customized dashboards, automated reports, and visibility into performance across locations. Seamless POS integration delivers insights into sales data, allowing managers to make info... rmed decisions that drive profitability. With over 17 million data points analyzed, HotSchedules' forecasting capabilities improve accuracy by 75%, ensuring optimal staffing levels and eliminating over- and under-staffing issues. Further empower operational excellence with our digital Logbook allowing you to maintain control of your brand’s communications and operational procedures. Create mobile-first tasks lists, delegate to-dos, and assign follow-ups (use our 70+ pre-built templates if you’re not sure where to start). Eliminate communication breakdowns and Post-it note nightmares with digital store logs and staff journals, allowing you to easily store important information like store deposits, complaints, and employee incidents (great for performance appraisals!). And finally, ace health inspections with food safety compliance measures including recording wireless temperature readings and time-stamped verification of all compliance tasks. HotSchedules Time & Attendance solution ensures payroll accuracy, further maintains labor compliance, and reduces processing time. Equally important, it will prevent early clock-ins (also called time theft or buddy punching). Just with enforced punctuality and overtime alerts, HotSchedules saved a store .5% in labor costs, putting an additional $17,500 per store back into the restaurant! HotSchedules is also equipped with employee surveys, health checks, and many customization capabilities. Your team will not only be equipped with the industry’s most widely adopted scheduling software, but 24/7 support. In the spirit of making your lives easier, not harder, your onboarding process will include live trainings, an implementation team to set HotSchedules up for your unique needs, and a dedicated customer success manager who will never upsell you, only support you. Do you work for HotSchedules? [Manage this product listing](https://www.g2.com/products/hotschedules/claim_requests/new?auto=true) Wondering if HotSchedules is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. ## HotSchedules User Interface ## Popular HotSchedules Alternatives Main Product HotSchedules 4.4 [(466)](https://www.softwareadvice.com/hr/hotschedules-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.11Value for money - 4.18Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4308)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.39Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5315)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17715)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4158)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1486)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price ## HotSchedules Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HotSchedules Features - Popular features found in Workforce Management Attendance Tracking Automated Scheduling Budgeting/Forecasting Compliance Management Employee Management Payroll Management Performance Management Reporting/Analytics Self Service Portal Skills Tracking Time Off Management Timesheet Management - More features of HotSchedules Access Controls/Permissions Activity Dashboard Alerts/Notifications API Approval Process Control Attendance Management Availability Management Calendar Management Calendar Sync Clock In/Out Collaboration Tools Communication Management Compliance Tracking Cost Management Customer History Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Management Document Storage Drag & Drop Electronic Payments Employee Database Employee Profiles Employee Scheduling Facility Scheduling Forecasting For PEO/ASO Group Scheduling HR Management Inventory Management Labor Cost Calculator Labor Cost Reporting Labor Forecasting Labor Management Messaging Mobile Access Mobile Alerts Mobile App Multi-Language Multi-Location Offboarding Onboarding Online Booking Online Time Clock Overtime Calculation Performance Metrics Point of Sale (POS) Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recipe Management Recruitment Management Reminders Reporting & Statistics Resource Allocation Sales Reports Sales Trend Analysis Schedule Distribution Scheduling Shift Management Shift Scheduling Shift Swapping Sick Leave Tracking SMS Messaging Task Management Task Scheduling Team Calendars Third-Party Integrations Time & Attendance Time Clock Time Off Requests Vacation/Leave Tracking Variable Workforce Workforce Management ## HotSchedules Integrations Ottimate Integration rated undefined from -1 review Toast POS Integration rated undefined from -1 review Silverware Avrio Integration rated undefined from -1 review PAR POS Integration rated undefined from -1 review Revel Systems Integration rated undefined from -1 review Squirrel POS Integration rated undefined from -1 review See all 13 integrations ## HotSchedules User Reviews ## HotSchedules customer ratings - Overall rating: 4.4/5 - Total reviews: 466 ### Rating distribution - 5 stars: 262 reviews (56%) - 4 stars: 150 reviews (32%) - 3 stars: 40 reviews (9%) - 2 stars: 5 reviews (1%) - 1 star: 9 reviews (2%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4.2/5 - Functionality: 4.3/5 --- ### Senior Director of Technology - Overall rating: 5/5 - Reviewer: Brian J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Having been a partner of HS for over a decade, HS has been a integral part of our business. We have had a great overall experience with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use for both management and staff. HS has allowed our teams to ensure we are properly scheduled while having an understanding of what impact that schedule will have financially. #### Cons While there are many great features and we do believe that HS is the industry standard, that is reflected in the price. #### Reasons for choosing HotSchedules We believe that HS still offers a premium product and has a better end user experience for our team. --- ### Hot schedules, how I love thee - Overall rating: 5/5 - Reviewer: Mallory T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I miss working with it and I usually don’t say that about software but it really made scheduling so much easier. We have another schedule app now and if someone didn’t download they all they won’t get told their schedule. Hot schedules will email and text to anyone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hot schedules will adjust your labor as you schedule people, so if employee a is close to overtime and you schedule them you will know instantly if they hit it and by how much time. #### Cons Nothing, my current job doesn’t use hot schedules and I miss it so much. Now I am stuck doing an excel sheet schedule and the forwarding it to an admin to enter it into two systems. #### Reasons for choosing HotSchedules It’s ease of use and the alerts it gives to employees --- ### The best tool for schedule management - Overall rating: 5/5 - Reviewer: Taurra S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with HotSchedules has been very positive. Both as a user and an administrator. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I've been using HotSchedules since I was a front of house employee in restaurants. It's the easiest tool for scheduling, swapping, and communicating with teams. #### Cons Nothing! I have no complaints about HotSchedules. --- ### Powerful - Overall rating: 3/5 - Reviewer: Jack T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also. #### Cons unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly. #### Reasons for switching to HotSchedules Other team members found Fourth difficult to use and not very user friendly - we went for a more modern product that was able to customise the user experience for us and our team. --- ### Schedule it like its hot! - Overall rating: 5/5 - Reviewer: Eric J. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Absolutely great at doin what the software was meant to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It such an easy and effective software for scheduling. #### Cons Its a little hard to intergrate with other workforce management software. #### Reasons for switching to HotSchedules Needed something with more comprehensive features. --- ### Great tool to schedule your employees - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them. #### Cons Constantly changing the format. Right after I'm used to one they changing it again. #### Reasons for switching to HotSchedules Saving time and being able to give access to all of the employees. They can switch shifts online. I can make changes from home. --- ### Good Tool for Forecasting and Labor Planning - Overall rating: 4/5 - Reviewer: Oscar C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with HotSchedules has been very positive. The forecasting and labor planning tools have helped us create a more consistent, data-driven scheduling process and maximize labor resources across our restaurants. The main opportunity for improvement is giving company administrators more control to resolve common issues without relying so much on support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The forecasting and labor planning capabilities are the strongest features for us. The forecasts have been consistently accurate, which gives our managers confidence when building schedules and helps us maximize labor resources while still meeting the operational needs of each restaurant. #### Cons The main area for improvement is administrative control. Many issues still require opening a support ticket with Fourth, even when they are relatively simple. I also think some troubleshooting instructions could be more user-friendly for restaurant employees. --- ### Chef made a way - Overall rating: 5/5 - Reviewer: Nathaniel W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All in all, I can say how schedule is very efficient fast and reliable when it came to my schedule and my time off request and a lot of other things #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros High schedule works across multiple companies, so those multiple companies tie in together when it comes to the website so it makes things super efficient #### Cons The only downside to hot schedules is that once employment is ceased. The immediate deconstruction of your account is kind of scary. --- ### A good option for covering the basics across multiple locations - Overall rating: 5/5 - Reviewer: Alejandra L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HotSchedules has proven adaptable for our business needs. It has useful tracking measures and team members appear to pick it up quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's useful for locations where employees work multiple roles and must be on multiple schedules. The tracking function for certifications is also helpful. The ability to designate minor team members and track their school schedules is also useful for compliance. #### Cons Our location has an integrated system so we must wait 24-48 hours for our new hires to populate on HS. --- ### Hot Schedules delivers on digital scheduling - Overall rating: 4/5 - Reviewer: Stephan M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, we have had a positive experience with the platform. At it's core it does exactly what you want with being able to write, publish, and manage a digital schedule. As you get deeper in the details with forecasting, optimizing schedules, and enterprise level oversite to KPIs, you get out of it what you put in. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is fairly easy for staff to use. Their longevity in the business makes it fairly certain that new employees have used it in their past. #### Cons This is more on the admin side it can be complicated to make sure all above store users have access to all teh services they need or could benefit from. --- Showing 1 - 10 of 466 Reviews [See All Reviews](https://www.softwareadvice.com/hr/hotschedules-profile/reviews/) ## HotSchedules Popular Comparisons [Google Calendar vs HotSchedules](https://www.softwareadvice.com/scheduling/google-calendar-profile/vs/hotschedules/)[Connecteam vs HotSchedules](https://www.softwareadvice.com/hr/connecteam-profile/vs/hotschedules/)[When I Work vs HotSchedules](https://www.softwareadvice.com/hr/hotschedules-profile/vs/when-i-work/)[7shifts vs HotSchedules](https://www.softwareadvice.com/hr/7shifts-profile/vs/hotschedules/) [Compare All Alternatives](https://www.softwareadvice.com/hr/hotschedules-profile/alternatives/) ## Other Top Recommended Workforce Management Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4881) Recently recommended **471** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3558) Recently recommended **448** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1933) Recently recommended **417** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1399) Recently recommended **362** times Stuck Between Options? 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