QuickBooks Online

RATING:

4.3

(6471)

About QuickBooks Online

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 7 million customers globally, QuickBooks provides smart tools for your business, yet is easy to use. You can organise your books, manage expenses, send invoices, track inventory, and even run payroll. What is QuickBooks Online? QuickBooks Online is a cloud-based accounting software that controls all aspects of the financial side of the business. The software can be used in multiple areas such as bookkeeping, payroll, invoice management, bank reconciliation, expense tracking, financial reporting, tax management, and more. How do you use QuickBooks Online? QuickBooks is a cloud-based system, which can be accessed from any web brow...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

QuickBooks Online Pricing

Save 75% off QuickBooks for 1st 6 months at QuickBooks Online CA! Buy Now!

Starting price: 

$36.00 per month

Free trial: 

Available

Free version: 

Available

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QuickBooks Online Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for QuickBooks Online

1 - 5 of 5,408 Reviews

Eugene

Food Production, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Quickbooks Online Review: Easy To Use!

User Profile

Irene

Verified reviewer

Translation and Localization, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Excellent online software

I am very happy with this product. I use it for bookkeeping and my accountant reviews my entries at regular intervals.

PROS

It is easy to use and you can't do anything wrong. I am using this program for 4-5 years and never had any technical issues. Reporting is straightforward and I can see my financial situation at any time.

CONS

I am a happy QuickBooks user and have nothing negative to report.

Reason for choosing QuickBooks Online

My accountant prefers QuickBooks.

Reasons for switching to QuickBooks Online

Excel is not handy for a large amount of invoices and there is always risk you might damage the formulas implemented.

User Profile

Shayla

Verified reviewer

Internet, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Fantastic cloud-based accounting solution for any size company

If you want a single spot to manage your finances, I can think of no better option than QuickBooks Online. There's no need to download or install any software, and they've been a frontrunner in the accounting software market for many years.

PROS

One of my clients right now utilizes QuickBooks Online to keep track of their finances and sellable goods. My own personal involvement with this system spans several years, and I am responsible for managing it from an administrative and deployment perspective.

CONS

I'm hoping they'll upgrade their website to accept Schedule K forms soon. New users may find it difficult to get their bearings, depending on their familiarity with accounting software.

Reasons for switching to QuickBooks Online

Getting started quickly and easily is a breeze. The online nature of the service eliminates the need to back up data or invest in expensive server hardware, and the setup process is quick and painless.

Joseph

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2024

Simple Yet Very Effective

This is the perfect system for both small and even mid-sized companies. Everything is easy to learn and can be mastered quickly. You can use the system for simple and complex transactions just as easily.

PROS

I like how easy it is to learn and get comfortable with QBO. The simplicity does not sacrifice effectiveness as I find myself able to operate well in any function of my role. Data is organized well enough to be able to go back and find any transactions that I need to look for. The system typically runs very smooth with minimal glitches and slow downs.

CONS

The integration with external apps could be improved. The versatility of QBO could be enhanced to interact more clearly with other/more apps.

Reason for choosing QuickBooks Online

QBO had the best value for our needs and was very simple to onboard.

Jaqlyn

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Takes a bit to get used to, missing some features, but overall, adequate

Overall, it does what we need it to do. It is relatively easy to figure out, and some of the features are decent. The Quickbooks desktop version was much better, but they really make it financially not make sense to maintain the desktop version to push you to their online subscription-based model. It is lacking a lot of basic features that the desktop version had, it's incredibly buggy, and if you do not use their automated features (which are not foolproof and do not allow you to re-verify any discrepancies), it will leave you with obnoxious incomplete tasks that you cannot "complete" because you didn't use the automated feature. Those are our main complaints. Otherwise, it does everything it needs to. It is probably the biggest software on the market, so it tends to be most-often compatible with any other software you may use in your business. There are definitely good and bad things.

PROS

We primarily use QBO, as it is the software our accounting agency uses. We previously used the desktop version until QB rolled out a new pricing increase that made it exorbitantly pricey to maintain the desktop version. There is a lot about the online version that is great; the transaction matching, the customizable dashboard, the ability to have multiple users, etc. It is relatively intuitive if you are decent with software.

CONS

Quickbooks essentially pushes you out of the desktop version to the online, subscription-based model by pricing the Desktop version at a ridiculously high rate and making you pay for an additional yearly subscription, which was a huge frustration, as QBO lacks a lot of the features that the desktop version had. QBO wants you to do an automated version of payroll; however, you literally cannot let it be automated as it does not have the capability to automatically transfer overtime hours. It also lacks the ability to make payments out of deduction accounts; ie: if you offer something like life insurance deducted from your employee's checks, it does not automatically total that under the life insurance account as it did in the desktop version, you have to do all of this manually. A lot of things that were automated and smooth in the desktop version are completely manual in QBO, which is completely counter-intuitive. It is also really buggy. It shows us "tasks" that are overdue (like taxes for instance) that have been completed, and no matter how many times we mark them as complete, they just permanently exist as tasks (something QB has not fixed). Additionally, you cannot manually mark certain tasks as complete as QB wants you to do it through their automated services. For instance, we have an accountant review and put together our w-2's at the end of the year just to verify everything was entered correctly, that there are no issues, and verify that all of the taxes are correct. Because we have that done outside of QB's automated online delivery, this will apparently forever be a task that we have not completed.