Spinify

Spinify

4.53

(199)

About Spinify

Spinify is a cloud-based employee recognition platform that helps businesses of all sizes engage motivate and reward sales teams using gamification techniques. Designed for real estate, call center and recruitment organizations, the platform allows administrators to create dual or multimetric leaderboards to display active competitions, participants' ranks, gauge team goals, update on eliminations and more. With Spinify's coaching tools, businesses can maintain a performance grid for employees including strengths and weaknesses to identify development areas and achievable KPIs. Managers can award employees with badges or achievement points and assign a tier level based on accomplished goals, motivating them to improve performance. Spinify provides an applicati...
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Provide visibility of data for your reps to get a better understanding of how they are performing.

Spinify User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 199 reviews

User Profile

Beju

Verified reviewer

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Great App, motivates the team

It keeps the team motivated on a daily, weekly and monthly basis. I'm really happy with it overall.

Pros

I like that we can customize the dashboards as we see fit and the team finds the boards very motivating and informative. The customer service is absolutely fantastic.

Cons

nothing, big fan overall. I would love to see more complexity on some of the dashboards but overall I think the app does a great job.

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2018

Spinify is Great

Experience has been great and they are very responsive, open to feedback, and continually making improvements. That's about all you can ask for.

Pros

It's simplistic to set up and use from an administrator standpoint but also adaptable to give you what you need from a leaderboard standpoint. It's got some great features that allow you flexibility in what you're displaying and how it is being displayed. Their Customer Support is awesome and they continue to roll out new features. While that app itself is already great, I'm very encouraged by the idea that they seem to continually be improving it. Some of the features they roll out are very useful but things I didn't even know I wanted.

Cons

I think anyone could find a few features that they would like to have but with the continual improvements, I'm sure they'll be coming. I'm not sure when they launched but it feels like the product is fairly new. However, they are very receptive to feedback so I have shared things with them on improvements I would want. The one minor issue I keep getting feedback on from my team is when viewing the Leaderboards directly from the tab in Salesforce, there is a date that indicates date of last update. It causes confusion because it's the date the criteria for the leaderboard was last updated, NOT the date that the leaderboard last updated with accurate data (it's real time). This can cause a bit of confusion when the users don't understand that.

User Profile

Tabatha

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2018

We tried

I will say that we are not currently using Spinify in any fashion and have reverted to solely using our Salesforce Reports and tracking via Excel. Because of this, we have not kept up with whether or not Spinify is syncing correctly or not. I appreciate all of Spinify's effort to try to isolate the issue and understand that it could be any number of reasons, especially since our team is unique in our roles in utilizing Salesforce records as opposed to General Account Managers who are the Owners of their accounts overall, etc. But understand that this has been occurring since June and we are far past it by now.

Pros

Believe me, no one was more excited than I was to begin this journey with Spinify and you don't know how many times we worked with Spinify to isolate specific calls/emails/opps that were not captured correctly - but in the end, it just does not meet our needs on multiple levels, and took away from my time in being able to actually compete as a team member. Even if we could get the syncing to work, we still have no capability to display the Leaderboards in our area and would lose the entire motivation/inspiration piece that drew us to Spinifyin the first place. We loved the idea of multimedia ways to inspire productivity in our employees. We loved the customizability and the general idea of capturing activities. I appreciated being able to actually put the team member's picture as well as a custom sound file for their achievements.

Cons

This experience has been enlightening to me, as a representative who works with customers on digital product renewals, because I can now completely understand how technical issues can drive to lack of use of the product we provide. It is not from a lack of trying on either part, or misunderstanding how to use the product, but really - other factors, such as lack of equipment (we no longer has access to a TV in our sales area and moved to the second floor which is a very quiet environment with non-sales teams surrounding us so the basic functionality of Spinify as a means of tracking and motivating competitors is lost on us, and the sound/videos/other features we were excited about, we would be unable to use), integration/syncing issues that persist, and mostly a pressing timeline of an on-going competition where we have to be able to provide results to participants on a weekly basis. This forced us to create our roundabout way of managing the data in the midst of competing - just to end up double checking Spinify's results against the accurate ones in Salesforce. Therefore, in entering Q4 and still hosting a competition, we had no choice but to build a full-fledged tracking system ourselves - out of need for survival.

User Profile

Bernardo

Verified reviewer

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

July 2018

Great for a quick playlist

All types of music coming my way.

Pros

I like the functionality of the app. I like how you have the latino podcast which holds exclusive content with my fav artist.

Cons

I don't like the commericals or how it interrupts while im listening to music. I wish the new contact was easy to find.

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Boost Company Acheivements

Fast and easy and simple to use.

Pros

Spinify boosts morale at the office and gets the sales and tech team excited about sales and closing tech tickets. Customizing the images and sounds adds an additional layer of fun. By visually seeing what the teams are doing this holds everyone accountable and challenges each team member to work smarter and harder.

Cons

Would be fun to get a Spinify weekly summary via email and access on a mobile application. By keeping the team up to date and having access remotely it may enhance the experience.

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