Traffio

RATING:

4.3

(18)

About Traffio

Traffio is a cloud-based traffic management software that assists businesses with booking, scheduling, routing and the allocation of vehicles and drivers. It offers workforce management capabilities such as driver logs, timesheets, and dispatching. It also provides safety and compliance management features to help companies meet industry regulations. Reporting and analytics functionality gives managers insights into key performance indicators and helps optimize operations.

Traffio Pricing

Pricing is based on a per vehicle basis Free version available for under 7 vehicles

Free trial: 

Available

Free version: 

Available

Traffio view overrides

Traffio Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Traffio

1 - 5 of 18 Reviews

User Profile

Sparsh

Verified reviewer

Food Production, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Best software for Scheduling

Totally satisfied. Simple to learn and use. Straight forward design and shading coded for usability.

PROS

Best scheduling tool, it can possibly smooth out between every day occupations, bookkeeping and finance functionalities whenever they have been connected effectively.

CONS

I am happy with this software performance so no cons for me.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Time and Money Saver!

We have been with Traffio for just over 2 years now, and it has improved immensely! The forms are a game changer for Traffio. Prior to having those, it was only really useful for allocating staff to jobs. The fact that now we have gone 99% paperless thanks to Traffio, that is not only saving us money in printing but it is also making compliance so much easier as it means we can just jump in to the admin side and view completed forms.

PROS

Traffio allows me to save approximately 10hrs per week in Payroll & Invoicing alone! I love the ease of use of the software, and how it supports our business in many facets. The fact that it will allow you to allocate someone who is not qualified, but makes sure that you are aware of what you are doing, this is outstanding! Sometimes it is just a case of someone hasn't entered the qualification and you don't have the time to add it in, you just need them on the job NOW!

CONS

At the moment, there are a few things that it is lacking but we know are in the works. The biggest con would be the fact that the end users (TC's) cannot enter their own qualifications and/or availability. These activities must still be done by a scheduler or administative staff member.

Reason for choosing Traffio

Bluntly, price was the biggest draw card for us to utilise Traffio. Their understanding and compassion for small businesses such as ours, makes them not only a great company from the IT side of things, but they also understand that it takes to run a small business like ours!

Ron

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2020

Accounts Officer

Has allowed us to go well beyond just implementing a job booking and resource allocation system. It has been something of a transformational change for our business.

PROS

Ease of access & navigation, range of inter-connected functions & technologies incl mobile app, electronic dockets & forms, ability to interface with our accounting software inclusive of supporting dockets, use of links to more supporting documentation in job booking & dockets that are emailed to end clients, ability to export data to excel, etc. Potential on-going development promises improvements and added functions & features to assist our business deliver better services to end clients.

CONS

Long wait for our payroll interface build. No ability to export forms data to excel for reporting & analysis. I would like to see some future development of limited access for "end clients" for enquiry and maybe entry of bookings or even an import capability to minimise our staff having to manually enter or copy/paste details from emails or spreadsheets or other PDF's. Also more dashboard features.

Reason for choosing Traffio

N/A

Reasons for switching to Traffio

Implementation of our previous system wasn't progressing. It didn't seem to have the capabilities to meet our requirements.

Ryan

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Continuous Inprovement

I’ve had a positive experience with Traffio overall. I have had a number of staff come on board and learn the system quickly, which is a big plus for our non stop business

PROS

Much like the business we run, traffio has been flexible in continuing improvement and finding solutions to better manage a large workforce and fleet. The invoicing and forms features have been a valuable asset for covering more ground for mandatory company requirements

CONS

The product can be somewhat restrictive at times, given that it is a one size fits all type program. The export feature is good, however, can still find occasions where exports or reports just don’t provide the required information.

Reason for choosing Traffio

The product was specifically designed for traffic control and had useful features in the pipeline. Customer support at this time was integral to getting this wholesale change over the line.

Reasons for switching to Traffio

Over the years man stat had not been used to its potential within the business, and reached a point that it was predominately used for allocation only. The major deciding factor was that we would make the change to purge old data and start fresh with product that showed signs of continual improvement

Vendor Response

HI Ryan, Thanks for the very kind words. Be sure to let us know if we can assist the business in any way possible. We are looking forward to showing you the new aftercare functionality in the next month or so Thanks again Team Traffio

Replied May 2020

peter

Utilities, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed May 2020

Solicited feedback

The Feedback Function and it support => recent problem resolutions are take several weeks to resolve and often follow-up is required to your Support Team. Need to be pro-active and resolve matters quicker or at least pick-up the phone to make contact. Support requests need to be returned with a support number so at least when follow-up is required, there's a relating number to be referred. To this end, I still have an outstanding functional change request from 26March20; no follow-up has been received..... Message: Is is possible to add the 'Booking Tag' at the client level? .... i use this at the individual view level for my bookings, but it requires the notation for each booking. At the client, a PM's name can be added for all bookings and be automatically appended ________________________________________

PROS

Ease of use, ability to append external files (drag & drop) and minor customisations

CONS

- Needs a screenshot tool to append information - The apps feedback function - needs the ability to attach screenshots/images when describing the matter. The current functionality is limited to words, where often images/picture paint an easier medium to describe the issue.