Paylocity Software


 

Paylocity is a web-based human resources (HR) software solution suited to businesses of any size, across a variety of industries. Key features of this platform include payroll, core HR, benefits administration, time and labor and talent management. Paylocity is fully functional on mobile devices.

Paylocity’s payroll module includes custom reports, tax services and evaluation of compliance with the Affordable Care Act (ACA). With the pre-process register, users can preview, correct and verify employee paychecks before processing payroll. This module also includes payroll templates for new hires and data integration with third-party vendors.

Paylocity offers a self-service portal for employees, where they can access personal and company information. The core HR module includes over 100 reports, and users can write their own reports.

Paylocity is available only in the United States. Mobile apps are available for Android, iOS and Windows phones.

 

Paylocity - Self-service portal
 
  • Paylocity - Self-service portal
    Self-service portal
  • Paylocity - Time clock
    Time clock
  • Paylocity - Impressions
    Impressions
  • Paylocity - Multiple devices
    Multiple devices
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

155 Reviews of Paylocity

 

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Software Advice Reviews (92)
More Reviews (63)

Showing 1-20 of 92

James from Noise Barriers, LLC
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Use this product every day for payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Can provide simple solutions to complicated problems. Anyone in our company can login and track hours

Cons

Daily reporting can sometimes be a drag. Weekly and monthly reports always seem to tell a better story

Review Source
 
 

Melissa from AAM
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

If you JUST need payroll software, they are OK. If you need a Payroll partner, you'll be better off shopping elsewhere.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Platform is user friendly, good look and feel but offers just about what every other payroll platform offers. Nothing to wow you.

Cons

Support is lacking. Issues go MONTHS without being resolved. Emails and requests go unaddressed. Some responses to questions are completely off base. Very poor customer service, lacks personal touch. High turnover on customer touch point positions. As a manager, they are extremely frustrating organization to work with, and in my experience, have little payroll knowledge but a decent payroll platform.

Review Source
 
 

Pamela from Legacy.com
Specialty: Media
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Paylocity is an agravating time clock and needs serious help and upgrading to actually be user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This tedious piece of tech has caused me a ridiculous amount of frustration just trying to accomplish a SIMPLE task that should barely be given thought during the working day. The whole point, I thought, was to make the experience seamless and help productivity. I am highly annoyed that my company chose Paylocity over the system we had previously, which I never gave a second thought, and mind you, can't recall the name of because it WAS THAT EFFICIENT. I am not the only person at my company who had had to make due with this sub par program. It needs serious work to make it actually function, and is not worth whatever my company paid for it.

Pros

I am not a fan of Paylocity at all, to be frank. I am an employee who has to use this unfortunate piece of software, and on my end...it's a hair pulling fest more often than not.

Cons

1. The fact that I have to SIGN in and then PUNCH in. If I had to do it only ONCE a day, it would be less of a bear. But I have to clock in and out four times. There is no idle clock timer or somesuch that can even be reset, so I have to slog through this redundant system four times every day. I love how going to "sign in" for my lunch break, that it has to sign me out first. ?? That's maddening.
2. How Paylocity loves to forget that I'm only on ONE device every week or two. There's nothing like trying to clock in and spending two minutes having to answer a security question while it spins its wheels. This is NOT efficient, and agravating. Other employees at my company have endured the same slovenly programmed issue.
3. It's finicky as all get out when trying to put in for time off. You can't fill in certain fields, or it will hiccup. You also can't put in for several days in a row because of the same, so of course, there's the tedious process of entering EVERY day you need separately. And, a simple mouse click and Paylocity's whim can even deny you a day off, which you then have to question your manager about, who admits it was the software. AGAIN.
4. Loading time. Again, I love going to clock in on time or early and have Paylocity play games such as taking it's sweet time to load the screen, or populate the field with my password so I can properly log in on top of everything else I have mentioned. Because I have a ludicrous amount of passwords I need to type in for my job already, the last thing I need is to have to remember ONE MORE.

Review Source
 
 

Britnie from VAA, LLC
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great HRIS System

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The system overall has some great features and we are constantly looking for and finding ways to further utilize the system and the reports that we can use to better our business and employee experience.

Pros

This system has many of the key features we were looking for:
-payroll system
-easy to manage HRIS
-good implementation
-good response time from our contacts
-many arms of the system that we haven't put into use yet, but hope to in the future

Cons

Some of the things we we've hoped to implement with Paylocity haven't been right for our business. For instance, we felt that the ATS didn't have enough features and adaptability for our purposes and we also looked in to having performance reviews done through the system, but it wasn't compatible with the process we have in place and we weren't prepared to completely overhaul the way our company administers performance reviews.

Review Source
 
 

suzie from Waitr
Specialty: Hospitality / Travel
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

Paylocity does not grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

When we were a smaller startup it was great, The features worked for us then. Would like them to get back to people as quickly as they can because we need those tickets closed

Cons

We have grown it has not grown with us so we are looking for another option. There needs to be a better place to upload and keep personal files

Review Source
 
 

Deborah from E3
Specialty: Energy
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Daily use of the database is intuitive, and they provide training resources to help users learn the system.

Cons

First line customer service reps are typically great at answering simple questions, but can't help with complex problems. The company does have a knowledge base employed but the experts are not your first line of contact. It may take several emails with the first line person to get to someone who can really help you.

Review Source
 
 

susan from Linkasink
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Online Payroll Service Paylocity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, its a really good software for small companies.

Pros

VERY simple to use, Great for companies who do not have a large employee number or payroll demand. Can be used by anyone

Cons

Can not do the functions as a bigger payroll company, cant track paid time off, limited support, easy to input wrong information

Review Source
 
 

Shan from Church's Chicken - SNSA Inc
Specialty: Retail
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Processing Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Processing Multi company payroll is a breeze. Multiple Users with assigned Roles. Multi States tax capabilities.

Cons

Support line always gets a voice mail. But they are prompt to call you back or inform you via email.

Review Source
 
 

Liz from Vital Therapies
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Paylocity review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is better than keeping a spreadsheet.
It is a good tool for a small company that needs a VERY basic HR system.

Cons

Limited functionality.
Difficult to navigate.
No ad-hoc reporting.
It is hard to go from a sophisticated system to this one. Very frustrating.

Review Source
 
 

Catharine from VCA INC.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Full Administrative Access User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Paylocity is by far my favorite for HRIS/Payroll/Benefit Admin. I've used ADP, PeopleSoft, Kronos, Quickbooks, Intaact, OneDigital, etc. None of them compare to paylocity. I've noticed other vendors refer to Paylocity as outdated and only being great in payroll. I disagree and found that they could not back up their claims. Reality is that other companies can't find any real reason why their product is inferior so they try to blame it on being "modern" with focuses on the other modules. It really isn't the case with Paylocity. They know what they are doing and it works so easily with any industry.

Pros

User friendly, best customer support, great for reporting and creating new processes. They support team are MASTERS in using the software. I have never come across a company with this good of customer service. When my rep isn't available, her entire team is. Their communication is unmatched. Plus they walk you through each and every step. There's no rushing.

Cons

like all companies, new modules stem from multiple requests. If they see a demand for a feature by different groups, they will move it forward. If the demand is only coming from one company, it is harder to get that new feature created.

Review Source
 
 

Sharon from HR Unleashed
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Solid Payroll & HRIS Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Relatively easy set-up and it has a module for most things you would want to add on - time & attendance, benefits w/carrier feeds, performance management, etc...

Cons

It can take a few days to drill down with the customer service to get the answers/help that you need. My experience has been that the first response is not necessarily accurate and after you get them to ask around or check with a supervisor you get a better response with options for what you're trying to solve for.

Review Source
 
 

Chandler from Anderson Paper and Packaging Company
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Paylocity has a great online portal, but their is a learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy Paylocity, but their have been multiple instances that I've submitted something to my support team to take care of and it never got done, so I had to do it all manually myself. This included Schedule implementation of PTO/Sick Accrual balances, ACA reporting fixes, etc.

Pros

I like that Paylocity has moved us from manual time cards to an all electronic punching from a kiosk that spreads the company responsibility to managers and employees instead of relying on one person to manually calculate and monitor everything such as PTO/Sick/missed Punches/ absences/ OT rounding/ACA requirements etc. The program gives you a lot of good reporting features and processing payroll is relatively intuitive. Have very kind support staff to call and the wait time to speak with someone is very quick, unlike some other companies that I have worked with that took 45 minutes to speak with someone regarding our payroll which is time sensitive. They also do not rely on D&B ratings for Net Pay Liability Cap before requiring reverse-wires.

Cons

Their portal has a lot of functionality, but most of the time I am having to call the support team to check on why something didn't work/get implemented and they have to guide me through a process that was never brought up during original implementation. Some times when I request new schedules or fixes we get incorrectly billed and the fix never gets completed and no follow-up after they inform that they will look in to it further.

Review Source
 
 

Jen from TRE
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Great for smaller companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Paylocity is good for a smaller organization. As we have grown (more than 300 ee now), I don't feel they have the capacity to keep up.

Pros

Paylocity was a good system when we had less than 200 people. Their ACA support is top notch. Their web benefits solution is very good and easy to use.

Cons

Paylocity will implement changes and not notify the users. Paylocity has lost data twice which makes me quite uneasy. The performance management is not as flexible as I'd like.

Review Source
 
 

Kristie from OACT
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Software is fine but do not like their reports.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how the software is accessible (cloud base). I can work from anywhere using my ipad. If i have questions there is always someone there to answer.

Cons

Implementation was going well and then my account representative went on FMLA leave and the other account reps I had were not as helpful. There are still functions on the software that I am not utilizing because I never received follow up calls. I came from Quickbooks and it's difficult to reprint a lost check.

Review Source
 
 

Marie from Trico Corporation
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Flexible and scalable - lots of features available, but simple to use if you don't want all the features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There is a lot of flexibility for customizing the system to our needs. After the initial learning curve, it is super simple to make changes on the fly... add earnings codes, set up new departments, etc. I also really like the employee Self-Service Portal - I can customize what an employee can view & even add external links (useful for benefits enrollment). With the onboarding module & ability to upload employee documents, we now have virtual employee files! The price is very competitive with our last providers price, but the value is FAR GREATER!

Cons

Not sure this is a con, but if you don't like a self-service model, I'm not sure what the phone support is like. I've found the online resources to be very helpful and I like figuring things out on my own, so this is the perfect fit for me!

Review Source
 
 

Kimberly from Otis Eastern Service, LLC
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Implementation Superstar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked the features of Paylocity was a hybrid of Paychex and ADP together, yet so much simpler to use. The implementation was quick and a seamless process, unlike any other payroll implementation I have ever encountered. They truly build the platforms with you so you have a great understanding of the product.

Cons

There isn't much I can say negatively about Paylocity. I truly liked the functionality of the program.

Review Source
 
 

Glenn from Anderson Paper & Packaging Co.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Good System If Your Staff Is Tech-Savvy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend Paylocity for more tech-savvy companies, as it relies heavily on users to take control of their time off requests, sick days, and ensure the accuracy of their time card. Personally I like it because it removes the need to see an HR person for everything, but for those employees who are uncomfortable with technology it can be a difficult transition.

Pros

The support is mostly good, and the implementation was relatively painless. They were able to import the data from our previous payroll processor and they have been flexible about adding additional policies and changes we've needed since our initial switchover.

Cons

Since our initial deployment of the service, we've had some issues getting support on important issues, like new state laws that impact our payroll processing and time-off accrual rates. This can be frustrating because someone will tell us they are working on it but we might go 2 weeks before getting any resolution to what should in theory be a relatively simple change.

Review Source
 
 

Kirsten from Barefoot Networks
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Interactive interface - stops there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface is simple but attractive - however that all stops as you click your way through your profile

Cons

The "time" function on the application is always wonky - I have Hourly employees that try to use the clock in and out function and It does not work like it should

Review Source
 
 

Alison from Up and Out, Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Persistent Issues/High Turn-Over

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Their sales is excellent and they will sell you what they have while telling you they can make anything else work as they started as a "tech company." Be warned however, you never actually get to talk to a "tech person" if you have issues with their system and therefore, nothing ever changes. They also have a lot of turn-over and it appears that they lose their quality representatives to promotions and seemingly do not have incentive for those quality employees to stay in the representative positions. Those left to support the customer are typically very new and/or entirely unpleasant to work with. If you see exactly what they have during the sales pitch and it works for you, this company could work well for your payroll needs! I would highly discourage any employer from using this company if you have employees that work outside of typical daytime work hours. I do not have confidence that they are willing or able to fix some of the detrimental payroll issues that we are experiencing.

Pros

There are a lot of options that you can decide to use with Paylocity and like other reviewers, we were really impressed with the report options and capabilities when we were interviewing payroll companies.

Cons

We were definitely sold on a lot of options that we are necessary for us to run a smooth, effective and correct payroll but many of those have turned out not to be true. I'll describe out top three persistent, unresolved issues.

For starters, we have employees the work overnight shifts and the way Paylocity time sheets are set up is that if you work an overnight, all of your hours fall on the day you clocked in. This is a huge issue at the end of the week when employees would get paid for overtime in that week if we didn't manually adjust their time sheets to split the shift at midnight. I'll state that again... we have to manually edit every time sheet to correctly prevent incorrect payment of overtime. It's extremely time consuming and often leads to more errors and Paylocity has failed to mitigate this issue at every chance.

Secondly, some of our employees receive a shift differential if they work certain hours. Paylocity reportedly has a set up for this that "works at other companies" but in our experience, it is a serious disaster. Their code/rule/setup does not catch the correct hours for adding the differentials and does one of six things:
1. It does not add the differential at all
2. It adds the differential to some, but not all, of the correct hours
3. It adds the differential to hours that it does not apply to
4. It adds a double differential and on rare occasion a 1.5 differential
5. It adds random dollar amounts at the differential rate with no corresponding hours
6. It occasionally pays all of the hours correctly for one or two employees per payroll

To sum this up, we have to review ever employee and manually adjust these calculations. I'll state that again... we have to manually edit every time sheet to correctly pay our employees. It's extremely time consuming and often leads to more errors. Paylocity has also failed to mitigate this issue at every chance.

Lastly, we have been with Paylocity for almost exactly 2 years and are now working with our sixth company rep who can guarantees, like all the others, that they will solve this issue. There has been one attempt at resolving the issues that

Review Source
 
 

Ana from Apparel & Fashion
Specialty: Payroll Provider
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Worst system ever

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Stop up selling on a product that isn't good. Take inconsideration what the business needs and wants instead of selling and once you have that company's business please own up to your mistakes and bring answers to the table instead of excuses.

Pros

If you are a small company of about 10 or less employees you can work with Paylocity, there not made for medium or large size companies.

Cons

Sales team lied about many things. Starting with data integrity, what they CAN do for the company, how versatile it was (which is is but then you get multiple results that are not correct). Main reason why my director changed was due the reports, they really sold us on that yet it's never working, the reports are incorrect and data is tampered. They don't bring solutions to the table instead they blame the client. They don't have answers, say they will get back to us but don't and when we hold them accountable they all go MIA and no response to our emails. Even implementations was done incorrectly and they didnt own up to that. By far the worst. Only thing that works is payroll, you get your checks the next day.

Review Source
 
 
 
Showing 1-20 of 63

Jennifer from The Austin Centers for Exceptional Students
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Good for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to navigate through the different areas.

Cons

Reporting options are not the best and they generate in strange formats

Review Source: Capterra
 


October 2018

October 2018

Good overall HR tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a great tool for smaller sized businesses that need an all in one HR tool. Really covers all the basis in what you need for PTO/Pay/Benefits/etc.

Cons

The mobile app and website is not the easiest to navigate and use, however it is still relatively user friendly

Review Source: GetApp
 

Nicole from Design Air, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great support and site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are new to Paylocity and love both the website and app. Employees are able to edit personal info as well as update accounts and taxes easily.

Cons

On the administrative side there is a learning curve as the functionality is very different than our prior system. There are a lot of options, and at times can be overwhelming. Great training and step by step materials to help new users.

Review Source: Capterra
 


October 2018

October 2018

Accurate information for accounting

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Very beneficial as it is easy to use so easy to teach.

Pros

The employee end is easy to use so if there is a missed clock in or an issue with one of the rows we can easily have it corrected quickly. The fact that the employees can also do this through the app after hours helps us on the back end as well.

Cons

The cost center drop downs could be a little more easier to assess as well as the notes but overall I do enjoy this program and it does make things easier.

Review Source: Capterra
 


October 2018

October 2018

It works, but it's nothing special

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The interface is clean and simple, and the app doesn't take up too much space on my phone

Cons

There isn't anything about the app the particularly stands out, there isn't any reason to use it if your employer doesn't use it

Review Source: Capterra
 

Robbin from Bryant Crematory Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

So Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before WebPay every employee had to be handed a paper check stub, now everyone receives one electronically and can print them or not. Our employees can print past stubs if needed and the H/R department doesn't have to be involved.

Pros

This software is so easy to use, employees can see their time cards, their pay stubs, even edit their own tax forms. They can request vacation days right from the time clock and not have to fill out paper forms. Everyone in our company loves WebPay.

Cons

So far I have not found anything that I do not like about WebPay.

Review Source: Capterra
 

TOdd from EMERGE Ministries
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Paylcity Web Pay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the Web Pay product. It works great. Very few issues. When I have a question I simply call and I get someone right away.

Cons

The menus could be a little easier to navigate. Edpsecially when going from page to page (page 1 to Page 2)

Review Source: Capterra
 

Ryan from Shick Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Best Web-based Pay & Benefits Portal I've Used

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I've only used PayCom before this as an employee so I don't have much to compare to, but as someone who appreciates digital access to all my benefits & pay data, Paylocity has all the bases covered.

Pros

Dashboard with everything you need as an employee right at your fingertips, great web app *and* mobile app (recently updated)

Cons

Nothing much of note, the web app used to be pretty antiquated but they have recently updated it to bring it more in line with the web experience.

Review Source: Capterra
 

Randi from AdRoll Group
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Track your pay

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Makes it very easy for me to login and find what i was paid and track my time.

Cons

Can be a bit "old" feeling but other then that I really like it.

Review Source: Capterra
 


August 2018

August 2018

Great UI

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Wonderful UI for understanding your total compensation picture. Breaks everything down in a digestible form.

Cons

Not always easy to figure out where everything is located on the website though including where you can download necessary documents.

Review Source: Capterra
 

Jason from Pepin Academies
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

The software works and customer service is excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our experience has been great. We moved from the big three letter company and have been very happy. The customer service experience is night and day compared to our old payroll company.

Pros

I use WebPay for all of our payroll needs. We are able to separate locations, job codes and have different pay rates for different codes for the same employee. Imports from WebTIme all of our hourly staff members with minimal oversight. Reports are useful and robust.

Cons

I wish they had an education version that would show what an employee earns based on a school schedule rather than on a typical annual schedule for traditional businesses.

Review Source: Capterra
 


August 2018

August 2018

Pays my employees!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Well, I like that after reviewing payroll - I can search for any mistakes or errors. Any changes that need to be made can be done in the batch with ease. I especially like the audit function that gives you an extra alert in case there are too many hours recorded for an employee, negative amount of time taken etc.

Cons

The only issue is - once the batch is made and there needs to be changes made to the timecard - you would need to go back to webtime, change the time card and then go back to webpay to make the batch change. Once the batch is made, any changes in webtime do not get carried over. Which is understandable, but - still gives you an extra step to make. One other thing, although I appreciate the efficiency and timeliness of our payroll getting pushed though - I wish companies are given a 30 minute delay before payroll is pushed through in case there are any mistakes, you would have time to call them before it's processed.

Review Source: Capterra
 


July 2018

July 2018

I have used a few different time keeping systems, and Paylocity is fairly easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have trialed and used 3 different time keeping systems over the last year at the company I work for and Paylocity is easy. We were not offered great training when we launched Paylocity, but I was able to navigate and figure all needed areas on my own.

Cons

Between the Self Service Portal, Web Time, and Web Pay, it is confusing to know where to go to find what. I am a computer literate person, so I was able to figure it out, but I am afraid for the people that are not computer literate.

Review Source: Capterra
 

Michael from Habitat for Humanity
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great program that is part of a lerger suite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use full suite of software that handles all your payroll needs flawlessly.

Pros

You can do everything payroll wise with this software. get you employees paid fast, make all your adjustments in real time.
From the employee's standpoint the app is amazing on phones and even more detailed on PC, It will allow you staff to see just about any information that they might be curious about.

Cons

At this point I haven't really come across any real negative this to date. This suite of programs has been very well made.

Review Source: Capterra
 

Leah from Sunderlands

June 2018

June 2018

Very simple product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This product is easy to use on your phone or desktop. It is an easy way to check paychecks and take PTO.

Cons

You can't do the same things on the app as the desktop version. The desktop version seems to get. Little confusing when trying to navigate around the website.

Review Source: Capterra
 

Victoria from Health Catalyst
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Great way to get your paychecks organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping my work payment history organized.

Pros

You have all the information of your current paycheck (and previous one) at your fingertips. Great way to keep everything organized and paperless.

Cons

Having to download the paystub in order to get all the details of that pay period. You can have a glance of it in the main page, but you need to download it in order to see all the details.

Review Source: Capterra
 

Brandon from Slickdeals

June 2018

June 2018

Company payroll administrative software - no problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that this software is very intuitive - without any tutorials I am able to use this software to navigate my information.

Cons

There are glitches in the website where I get taken to a blank page sometimes. It would be helpful if I could find my W2 more quickly.

Review Source: Capterra
 


June 2018

June 2018

easy to use, logical layout, intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like using WebPay because it is user-friendly and easy to follow. The pages are laid out in an organized fashion, the links work nicely, and the PDFs load quickly. I can also do a lot of HR stuff on my own (e.g. direct deposit details) which is nice so that I don't have to bother my HR people.

Cons

I am sure that there are many more features that WebPay offers that can be helpful, but I do not know about them.

Review Source: Capterra
 

Greg from CWSSE
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great app or website to view paychecks, clockin/out and schedule time off.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Viewing paycheck information and requesting time off.

Pros

The ease of viewing pay checks with break down of deductions. Scheduling timeoff is super easy using the app along with clocking in & out.

Cons

The website is alittle less ease of navigation compared to the app. Requesting time of is a little difficult to locate compared to how easy it is to do on the app.

Review Source: Capterra
 

Jason from Chesapeake Bank

June 2018

June 2018

WOW what a great APP!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WOW what a great APP!!! I can log in on my phone so while on the go I can check everything. It has social aspects built in as well to give people kuddos for helping etc. I really like the time clock piece it is so fluid

Cons

I can't complain at all about the software I don't understand the logo but that's just my personal opinion and has NOTHING TO DO WITH THE PRODUCT

Review Source: Capterra