Zenoo
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Most Helpful Reviews for Zenoo
1 Review
Steve
Banking, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2020
Zenoo to the rescue
They met or beat our expectations in each area including UX, document collection and 3-party validations, connecting to our CRM and core systems.
PROSWe had a previous solution and we found ourselves loosing up to 30% of originations from our digital on-boarding. With Zenoo and vDoc we were able to nearly eliminate the loses from our on-boarding journey and funded far more loans as a result.
CONSWe had challenges localizing the platform for each individual language but Zenoo quickly hired people specifically to assist us in native tongue.
Reason for choosing Zenoo
vDoc pre-processing capability, speed-to-market and fair pricing.
Reasons for switching to Zenoo
We wanted to reduce "leakage" from our former on-boarding journey, increase conversions and lower our cost of customer acquisition.