ClickClaims
About ClickClaims
ClickClaims Pricing
Starting price:
$5.00
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Insurance Software
Most Helpful Reviews for ClickClaims
1 - 5 of 5 Reviews
ZACK
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Intergration ability
It has been a great experience, they are very easy to work with, and they respond to our needs quickly.
PROSI like how quick we can intergrate with a client using CMS.
CONSThere is not much that I dont like about the product, but if I had to pick one thing I would say they need to spend more time enhacing the functionability of the adjuster dashboard/database.
Reason for choosing ClickClaims
Because ClickClaims has a better infrastructure, better product, very personable, and I trust them.
Reasons for switching to ClickClaims
Because it did not work properly, and the support was terrible.
Vendor Response
Thank you, Zack for your review/feedback. MAC has been a valuable partner with ClickClaims, not only as a great client, but one who continually works with us on new and exciting technologies and automations. Stay tuned...a new, graphical, more interactive dashboard is coming soon!
Replied October 2020
Richard
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Best All Around Support and Software!
EVERYONE at Click Claims is extremely helpful, knowledgeable, and patient! This all goes a long way when most companies force you to use online chat support.
PROSThe software is extremely user friendly. The Click Claims training programs ensures all users are comfortable and have reference material at their fingertips as well.
CONSNA
Vendor Response
Thank you so much, Ricky! We are committed to providing the best possible support experience to our clients. It's the top reason why we have an NPS score of 85 when the SaaS industry average is 26-30!
Replied January 2023
Brad
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Has great functionality. Very user friendly. Ease to train new employees on this system.
We work well with the eClaims team. They complete any troubleshooting very quickly. The system has continuously been improved in the five years that we have had it. We are able to work out specifics on making modifications, enhancements, or customizations with the eClaims team.
PROSWe have new hires fully trained on the system within 2 business days. The system has all of the functionality that we need and if any customization is needed, the eClaims team is great to work with in getting our enhancements completed. We are about 98% towards getting every item customized that we need, including automated letters and integration with ISO. We have had this system for 5 years now. It continues to be improved every year.
CONSThe search function should be more robust. Needs to be more of a smart search function. Also there are some limitations with regards to items that are feature specific vs. claim specific.
Kevin
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Best Claims Management System for years
I have used ClickClaims for well over a decade, and of all the CMS's I have come across, ClickClaims is the best, hands down.
PROSUser friendly, Report writing capability, Accounting bridge.
CONSThe beauty of this company is, when we find something changed, or added, ClickClaims people get on it right away.
Reason for choosing ClickClaims
Again, for the above reasons.
Reasons for switching to ClickClaims
For all of the aforementioned reasons.
Vendor Response
Thank you, Kevin for being a longstanding, loyal customer. Your constant feedback has helped us grow our offerings.
Replied October 2020
A
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2015
Long time customer
Our company used the initial version of ClickClaims and worked to integrate some creative customization. Later the next and current version provided such advanced functionality that we could move fairly seamlessly to the newer and improved solution. I haven't seen any other service that has as much flexibility and can integrate with other systems as ClickClaims. Keep up the good work.