Clinked

RATING:

4.8

(80)

About Clinked

Clinked is a powerful cloud-based portal software that provides an efficient platform for businesses to collaborate, manage projects and share files. Its bank-grade security, user-friendly interface and robust features make it an ideal tool for teams looking to streamline their workflow. SECURITY Clinked takes data security very seriously and has taken several measures to ensure that its users' information is always safe. One such measure is its ISO 27001 certification, which provides an internationally recognized standard for information security management systems. In addition to this certification, Clinked uses Amazon Web Services (AWS) to host its data centers for public cloud solutions. AWS is itself ISO 27001, SAS70, and PCI certified, as well as HIPAA complia...

Clinked Pricing

Pricing packages offered at monthly rates to meet needs for every organisational size: - Lite Package: from $77 incl 100 users, 100 GB storage - Standard Package: from $194 incl 100 users, 1 TB storage - Premium Package: from $389 incl 250 users, 3 TB storage - Enterprise Package: custom pricing incl 1,000 users, 5 TB storage, white-label mobile app

Starting price: 

$77.00 per month

Free trial: 

Available

Free version: 

Available

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Clinked Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Clinked

1 - 5 of 79 Reviews

User Profile

Alden

Verified reviewer

Leisure, Travel & Tourism, 2-10 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Excellent platform for collaborating with multiple clients!

Clinked is assisting me in resolving issues with collaboration that may occur when email is the primary means of communication. I can manage all of my tasks management, calendaring, group chat, file sharing, and discussions in one safe location with Clinked. When you need to swiftly obtain information and share it with clients to facilitate further collaboration, this is fantastic.

PROS

Clinked is an essential tool for those who, like me, dislike managing client documents and tasks in their email inboxes. It allows you to store all of your files in one convenient location. Once you log in on the Clinked web platform collaboration tools like file sharing, group chat, task management, discussions, calendars, and more are at your disposal. When you need to maintain organization with clients, all of these features come in handy. A customer you onboard will have a private, secure workspace that will facilitate communication and provide them with a clearer understanding of the tasks at hand. I love that Clinked offers a ton of webinars to help you make the most of the platform, and their support staff is also very kind.

CONS

When you switch the dashboard to a different language, there is some space for improvement with the translations. This enhancement will significantly improve the portal's native feel for clients who do not operate primarily in English. The platform is pretty spot-on with the remaining features, so there isn't much to complain about aside from that.

Vendor Response

Thank you for sharing your experience with Clinked! We're delighted to hear that our platform has become an essential tool for collaborating with multiple clients effectively. We appreciate your feedback regarding language translations and understand the importance of providing a seamless experience for users operating in different languages. Rest assured, we're continuously working to improve our platform, and your input will help us enhance the native feel of Clinked for all users. Thank you for choosing Clinked to resolve collaboration issues that arise when relying solely on email communication. We're committed to providing a secure, efficient, and user-friendly platform to meet your collaboration needs. If you have any questions or need assistance, please don't hesitate to reach out to us.

Replied February 2024

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Every small B2B needs this SAS app

As per all the points mentioned earlier. Every B2B should have this app. Support is GREAT Roadmap is solid Perfornace is super fast Super easy to use and implement

PROS

Easy of implimentation and integration. Customer support is fantastic. This alone is what made me write this revew. Other apps have you trolling through pages and pages of help yourself articles. Clinked support roll their sleeves up and get in there to work through any issue 10/10

CONS

That I spent countless hours on other SAS applications, wasting my time and stress, when they had a product that meets 90% of my needs.

Reason for choosing Clinked

It was just a better fit. Less customisation need and much easier to integrate with our other system/process/planning.

Reasons for switching to Clinked

Was a much, much better fit for our business

Vendor Response

Thank you for taking the time to share your experience with Clinked! We're thrilled that our platform has seamlessly integrated into your small B2B operations, making implementation and integration a straightforward process. Providing excellent customer support is at the core of what we do, and we're delighted that our team's dedication compelled you to share your experience. Thank you for choosing Clinked over alternatives like Nifty and Notion. If you have any questions or need assistance, please don't hesitate to reach out to us.

Replied February 2024

johanna

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2017

Great Company!!!

Easy to use and it always feels secure with you guys. I really like that all information can be kept in one place.

PROS

easy to use

CONS

none

Vendor Response

We're happy to hear that you've had such a positive experience with us! Making sure our platform is user-friendly and secure is always a top priority, so it's wonderful to know that you find it easy to navigate and trust in its security features. Having all your information in one secure place can definitely streamline processes and enhance productivity, and we're glad to be able to provide that for you. If you ever have any questions or need further assistance, feel free to reach out to our support team. We're here to help!

Replied February 2024

Martin

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Very pleased with the efficiency to handle temporary or transient data, flowing in both directions

ServiceTec has been using Clinked since 2016, as a virtual server between the group and its external stakeholders.

PROS

We've been very pleased with the efficiency that this offers us for handling temporary or transient data, flowing in both directions. It really helps both us and our stakeholders to have confidence with identifying the data shared, eliminating the problems of version control and being lost in a maze of folders. When the data has completed its lifecycle, we delete the data from Clinked quickly and permanently. We like the protection that Clinked provides for our data, in particular that we no longer need to use email as a method of sharing data. Email has many major issues, not least the risk of personal data inside documents being slurped by an unknown number of third party email archives and eavesdropping mailbox bots. Clinked helps us to reduce the overall number of files that we would have otherwise retained to disambiguate version control. Where we occasionally need to use email, we simply paste Clinked's web link to the folder or document, so that the stakeholder can log in and see it instantly: the document itself safely remains out of the email system. Clinked's technical support has been consistently responsive over the years, with only a tiny number of issues ever having been raised and quickly solved. Clinked has also offered a "suggestion box" service for future development work.

CONS

Not much to say about cons. We like simple software for simple needs.

Vendor Response

Thank you for sharing your detailed experience with Clinked! We're happy to hear that our platform has been instrumental in efficiently handling temporary or transient data for both you and your stakeholders. It's great to know that Clinked has helped you and your stakeholders confidently identify shared data, eliminating version control issues and the confusion of navigating through folders. We're glad that our platform's protection has provided peace of mind, especially in regards to email security concerns. We're also thrilled to hear that you've found our technical support to be consistently responsive and that you've appreciated our suggestion box service for future development work. We appreciate your feedback and are glad to hear that Clinked has been a valuable asset to ServiceTec since 2016. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Replied April 2024

Anonymous

2-10 employees

Used monthly for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Best Client portal for professionals

feel safe to upload client documents, clients find it easy to use and it has helped in streamling the documents flow between us.

PROS

I liked that it is whitelabled , and clients see my branding, this builds their cofidence and it is easier to get them to use it , it is secure in terms of data storage and access , we can control permissions at a granular level and this satisfies the legal requirement si Australia, it has unlimited groups with individual branding, kanban boards, project management and host of other features, best of all support is topnotch

CONS

has a bit of learning curve, but support and help is available online

Reason for choosing Clinked

established company and it had the features that i was looking for

Vendor Response

We greatly appreciate your insightful review of Clinked! It's wonderful to hear that our platform has become the best client portal solution for your professional needs. We're delighted that you appreciate our white-labelling feature, which allows you to showcase your branding to clients, instilling confidence and making adoption easier. Security is paramount to us, and we're glad to hear that our granular permissions control meets legal requirements in Australia, providing you and your clients with peace of mind. We understand that every new platform comes with a learning curve, but we're committed to providing comprehensive online support and help resources to assist you every step of the way. If you have any questions or need assistance, please don't hesitate to reach out to us.

Replied February 2024