Guru

RATING:

4.8

(268)

About Guru

AI-powered enterprise search, intranet, and knowledge base in one. Search for content across all your knowledge sources (Gdrive, Onedrive, Box, Dropbox, Sharepoint) Create, improve, or synthesize verified content and translate it to over 100 languages. Access that information anywhere (Chrome Extension, Slack, Teams, Outlook, Salesforce, Zendesk) and let Guru help you effortlessly improve your knowledge by identifying knowledge gaps, duplicate knowledge, or by connecting folks to experts...

Guru Pricing

Guru is offered across four pricing plans, outlined below. A free trial is available for our paid plans. Starter plan: Free for teams with 1-10 users; $5/user/month for 11+ Builder plan: $10 per user per month when billed annually; and $12 per user per month when billed monthly Expert plan: $20 per user per month when billed annually; and $24 per user per month when billed monthly Enterprise: Contact Guru for pricing details

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

Generative AI-powered search across all your knowledge sources (for ex. GDrive, OneDrive, Box, Dropbox, and Sharepoint)
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Guru Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Guru

1 - 5 of 257 Reviews

John

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

the more you put in the more you get out!

User Profile

Nate

Verified reviewer

Computer Software, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2021

Simple to use, easy to update, and way better than Google Drive

I've talked to our head of enablement and she's a big fan. It's not as powerful as a Seismic or ThoughSpot, but not sure if that's really an apple to apple comparison. If you need a better way to organize sales material, important internal employee info, (i.e. equity FAQs, or ERG information, etc.) than this is much more seamless and easily searchable way for your team. It will save them time vs. going down the rabbit hole in DRive, Dropbox or Box.

PROS

We use Guru from everything to HR, Finance and Sales. The "cards" are easy to set-up, they're time-stamped so you know they're up to date, and you can give a set of people admin access to make updates. For everyone else, they can leave comments and make suggestions so your data stays fresh and can be crowdsourced. I personally love the Chrome plug in, the search in Guru is really good and I rarely have trouble finding a card for whatever I'm searching for. One thing I also like is you can download the card content to PDF< this comes in handy when the content is customer facing, just 1-click and fire it out off in an email or copy the content and paste.

CONS

Like anything, the cards can get a bit out of control, it can be hard to update and integrations are limited. It's still much easier and simpler UI than just creating a bunch of folders in Drive. I personally like it much more than Concur as well.

Marcos

Computer Games, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Guru for a SME

PROS

Easy to find content Simple Interface Support tools for sending warnings ans generate reports Visual interface of the knowledge base

CONS

From my experience what we're lacking on Guru is a way to manage the groups of a specific Team. This would allow all regional teams to manage themselves without so many dependence of a Guru Management team

Reasons for switching to Guru

Previous one had a poor search mechanism making pretty hard to found the correct information

User Profile

Roman

Verified reviewer

Information Technology and Services, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2020

Guru for Users

so far so good while am still learning how to maximize this platform

PROS

I just started using this and noticed that it's an all-in-one platform for managing things like projects and tasks

CONS

the help tool wasn't as efficient as I thought it would be as the self-help was not as intuitive while on-the-go usage/training

Tehila

Consumer Goods, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Guru is Great!

PROS

It's so easy to write documentation! They make it almost like a game, it's fun! The UI is fantastic

CONS

It has limited text editor capabilities so you can't do any of the cool formatting or design you'd be able to do in Microsoft Word or a different text editor.

Reasons for switching to Guru

Confluence wasn't filling our needs - too open ended, ugly UI, not as easy to write docs in Confluence