GroovePacker
About GroovePacker
GroovePacker Pricing
Following a one time $500 setup fee, GroovePacker costs $50 per user per month, for a minimum of two users. A 10% discount is available to those who opt to be billed annually.
Starting price:
$50.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for GroovePacker
1 - 5 of 21 Reviews
Patrick
Verified reviewer
Food Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Zero picking errors for months with groovepacker
I really love groovepacker. I haven't seen any other software that was so simple and robust.
PROSThis is the fastest and most resilient shipping software I ever used. My labor costs were 60% less than when we used a traditional pick-pack-ship style software. The interface is fast and gives feedback to the pickers. It lets them keep up a fast pace in the shipping room with no waiting. The robust interface and workflow also made it so that we had no shipping errors for months. It's really the best purchase I ever made.
CONSThe shipstation integration was very easy. Groovepacker supported us for the entire setup. Eventually, though, we went with another ERP platform that did not have an integration with groovepacker. My one wish would be that Groovepacker had more integrations that supported serial and lot tracking.
Reason for choosing GroovePacker
I watched the videos and read the articles. Groovepacker was the most robust solution
James
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Where has this app been hiding all my life
Highly recommend setup in my opinion was very simple anyone with excel spreadsheets of there product will have this up and running in no time. I dont know where this app has been hiding but they need more exposure because this beats the socks off any other quality control I've seen. Tech support was always prompt with knowledgeable and clear cut responses to my questions and were more than helpful when setting up some more advanced features after becoming comfortable with the software. Dont let the initial charge scare you away you will more than make up the initial investment when your shipping errors go down. On top of that you dont risk any unhappy customers
PROSThis is by far the easiest bar code scanning software I have used to date. I can now have my inventory controlled by a 3rd party software, my shipping done with ship station, and now order quality control done with style utilizing Groove packer. Has a very nice bar coding feature which allowed me to dump the clunky outdated inventory system I was on and utilize this for bar coding and Quality control. Favorite part was being able to split order in ship station prior to groove packer uploading the order so I didn't have to deal with dropship items mixed in with my locally housed items. This was my biggest complaint with skuvault which we were on before this app came along.
CONSI would love to see a little more integration with the ship station chrome plugin so it would automatically pop back in forth between orders but this app works wonderful with my favorite shipping app ship station. IT was lacking a scanning software and this works wonderfully. I actually love the fact that I have more control over my orders because I or my management will approve the orders via ship station before tagging them to be uploaded to Groovepacker.
Ana
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Great solution, please fix interface.
We needed to make sure the correct items were being scanned and shipped and it was a good solution to confirm that. It used to have slow import times but that was fixed and after that the only issues we had were directly with barcode scans or product/kit implementation. Overall is was good.
PROSEasy to use, solved our main issue and great customer service
CONSoutdated interface and constant discrepancies/ issues
Vendor Response
Hi Anna, I do remember our calls troubleshooting new kits that were not set up. Our system does require the items in the kits to be associated with the kit before they can be scanned. This requires that new kits be created prior to scanning the orders that contain them. Fortunately, this is possible in most workflows we see, but I'm sorry that it presented a recurring issue for your team. We are always on the lookout for ways to further streamline kitting as it is something many of our customers make use of. Regarding the UI update, we have been working on that and we have a new scanning engine and UI rolling out soon that works great on mobile as well as desktop.
Replied October 2021
John
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Groove Packer Review
GP served us well. It took us from shipping the wrong item to 30% of our customers to shipping the right item to 100% of our customers. For years! We have grown to the point where a 3PL is needed now. Dan and GP supported and accommodated us during our ups and downs faithfully during our growth.
PROSThe scan and pack feature is critical to successful shipping. It has the ability to auto import products and barcodes from orders (ShipStation for us) and rapidly allowing us to start scanning and packing. GP does not allow for failure-if an order is not scanned correctly for the items in the order, GP will not close the order. Highly customizable with in depth and versatile features yet intuitively easy to understand and use. Their key ability to create an alias for a sku/barcode saved us on multiple occasions. Support for GP is by email with rapid response. In the midst of shipping 2000 orders, GP support was emailed, responded and resolved our issue immediately. (It was us and not GP!)
CONSVirtually nothing.I know it's hard to believe, but I did not find one aspect of the software not likable.
Reason for choosing GroovePacker
Cost and ease of use.
Minyee
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Error-Free Shipping: The App Every Packer Needs
I was thoroughly impressed by the seamless user experience of the product, as well as the exceptional customer service provided. The installation process was also hassle-free and straightforward. Overall, a highly user-friendly and customer-oriented service
CONSHowever, I did find it slightly inconvenient that there was no option for a single user pricing plan. The minimum price charged was the same regardless of the number of users, which would have been preferable