Manu Online

RATING:

4.2

(29)

About Manu Online

The Manu Online ERP system is unique that it focuses on getting your business processes automated. This saves significantly on administrative work and more importantly improves the throughput times and accuracy of your customer deliveries. We provide cloud ERP for manufacturing. When your company is trying to do more with less, Manu Online can help. We have seen hundreds of manufacturing companies and we know what works when businesses are growing and also contracting. Most of our customers are in the range of 5 to 150 employees and with a turnover of 0.5 to 25 million (£, $, €). Choose us because of our focus on manufacturing and business process automation in a cloud world. Have lower inventory levels and faster throughput times. Improve your performance in your cus...

Manu Online Pricing

30-day free trial, no credit card required. Pricing is per concurrent user per month - users can create an unlimited number of accounts/usernames. Discounted Annual Payments available.

Starting price: 

£195.00 per month

Free trial: 

Available

Free version: 

Not Available

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Manu Online Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Manu Online

1 - 5 of 29 Reviews

User Profile

yonathan

Verified reviewer

Food & Beverages, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

love this product

My company work faster and with less admin

PROS

My involvement so distant has been great. Once I had set it all up and learned approximately the program I was able to adjust it to our needs very effectively.

CONS

As it were thing I'm lost is plausibility to open modern work arrange specifically from the one which I fair did and not through primary menu. Minor thing but would spare few seconds of my time

Vendor Response

Hi Yonathan, thank you for the kind words. We are committed to make sure we deliver the highest service through our platform! We are sorry to hear that you experienced delay in regard to the usability of certain areas. We are committed to continuously develop Manu Online therefore we appreciate any feedback that can lead us improving the system. Most of our functionality is based of customer feedback. Have a great day!

Replied July 2021

Jane

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Simple, robust, cost effective software

Good robust software supported by a responsive, knowledgeable team. I requested a couple of bespoke changes that were quoted & actioned quickly & efficiently.

PROS

It's simplicity. Very easy to deploy. Test environment available. Lots of good features, FIFO costing, good traceability, everything can be exported to Excel for analysis. Integrates well with our FD's preffered financial software package - Xero. Good responsive support. Excellent value for money.

CONS

Can't think of anything! We run a very simple model, all catered for by Manuonline.

Reason for choosing Manu Online

It had all the functionality we required, was cloud based, cost effective, easy to deploy, simple to use good demo & test environment supplied.

Reasons for switching to Manu Online

We changed our working model from free issue, requiring MRP to full service, so we no longer required the additional functionality but knew it was available on a more basic scale from Manuonline, should we need it. Costs were also spiralling out of control with Access. It required an SQL server with licenses etc. No cloud version available at that time so made sense to change.

Vendor Response

Hi Jane, Thank you very much for this review! As we are always striving to deliver the best possible service to all our customers, your feedback is highly appreciated! Manu Online Team

Replied January 2023

Mark

Paper & Forest Products, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2022

A much better option to use this and Xero than Sage

Great, the guys are all easy to deal with and on the whole they will always understand what we are trying to get the system to do and they will get it there, as i have said the only down side is that some of the more basic things like changing delivery note appearance or other printouts is not really there at the moment.

PROS

The click and go setup works well and it wasn't all that complicated to get our heads round the basics, it was pretty much out the box setup for us, just a few hours of tinkering from the programmers at Manu.

CONS

There is not much you can change, the reports and printouts are all set in stone unless you want to pay for the Manu guys to adjust them, they do a great job but I would prefer to be able to make changes to these sort of things myself, also the user interface is great on the whole but it again is not really adjustable to make it more customised, we don't use half of the functions so it would be nice to be able to hide them completely and make the pages less cluttered.

Reason for choosing Manu Online

Cost and functionality.

Reasons for switching to Manu Online

Cost and to go move to a digital production management system, which is the next step we will be looking at with Manu.

Vendor Response

Hi Mark, Thank you for reviewing our service. We appreciate it and we will always strive to apply the feedback received in order to deliver the best value to all Manu Online customers. We actually want to share some good news with you. There is an easy way to actually hide any modules you may not require. You can find that in ADMIN > Licensing. There you can then untick any of the boxes specific to the modules you are not using. I hope this helps! Thank you again for choosing Manu Online! Manu Online Team

Replied June 2022

Josh

Import and Export, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Game Changer

From the beginning, we have had no issues with Manu Online. It integrated easily into what we were previously doing and it’s connection with Xero enables us to track invoices from their initial purchase orders right through to the final invoice.

PROS

Manu Online enables us to run more efficiently as a business. Knowing that all of our sales and purchase orders are on one system and are linked to our inventory is invaluable. It has changed the way we work as a business and was easy to set up and implement.

CONS

Sometimes the reporting can be a bit hit and miss but on the second attempt everything usually works fine!

Vendor Response

Hi Josh, Thank you very much for the feedback. We appreciate it as we will always strive to deliver the best possible value for all our customers. In regards to the reporting side we are sorry to hear if there are times when you are experiencing technical issues. We can investigate that for you in order to understand if there is an internal problem. Again, thank you for choosing Manu Online! Manu Online Team

Replied June 2022

Kyla

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Good for start up businesses

As with any system the more you use it the easier it gets but you have to look for information and it can be a pain to track it down; I do find the Help Section is fairly limited.

PROS

Clear menu and menu paths make navigating Manu a joy after using SAP. On line training with Manu staff is very good.

CONS

Can be unforgiving once an item is despatched and serial numbers etc require updating. The answer always seem to be raise a customer return and start again. Information can often be hidden away on back pages and missing a tick in a box can lead to complications further down the production and manufacturing process.

Reason for choosing Manu Online

I came from a company that used SAP to this company that uses Manu. Manu is not a prescriptive as SAP and you do not have to set up information in the same way; is that a good thing? Not totally convinced.

Vendor Response

Hi Kyla, Thank you very much for the feedback. We are constantly working on improving the system therefore your feedback is highly important. We are working at the moment on reveling some of the information that may've been a bit hidden in the software. For instance, we have moved the Production planner on the main Production dashboard. We will also flag some of the details raised regarding dispatching and serial numbers. Again, thank you very much. Manu Online Team

Replied December 2021