Volusion
About Volusion
Volusion Pricing
Personal - $29 per month Pro - $79 per month Startup - $179 per month Business - $299 per month
Starting price:
$35.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Volusion
1 - 5 of 11 Reviews
Michael
Verified reviewer
Consumer Electronics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Volusion has given us a great web site
We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential customer called with a complaint about any aspect of our web site. We have hundreds of products, and thousands of customers. It is so easy to create new products, new pages, new categories, and arrange them as I wish. Volusion ia also handling our PPC accounts, creating and maintaining ads, with weekly reports. Overall, I would recommend Volusion to anyone looking to create a digital storefront.
PROSThe stability. There's never been an issue with connectivity.
CONSThere are not very many options for offering my customers discounts. Coupon codes are very restricted.
josh
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great ecommerce platform
I've had a great experience with a software I continue to use it to this day
PROSThis is a very easy to use platform that I was able to learn quickly and has helped me immensely
CONSIf you're using multiple items especially in the hundreds plus I would definitely recommend the import export function
Reasons for switching to Volusion
There was a lot more functionality with this program versus shopify
Lauren
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2022
At Least, the Customer Service Used to Be Good
When we had issues, customer service was always easy to reach and super responsive.
CONSI've always been someone who tries to solve my issues myself, before resorting to reaching out for help; but more and more their reference pages have been hit or miss. Many links will take you to a login page, and then tell you that you don't have access. More and more, we're seeing features separated between V1 and V2 accounts, but no guidance as to which account a user has OR how they can upgrade if they want to. Hoping for some help in this regard, I tried to chat with support repeatedly, only to find a loading dialog that never quite gets there. When you cancel the request, it tells you no one was available to help. Giving up, I sent an email to the address provided and have yet to hear back... Prior service experiences taught me to expect more from the Volusion team.
Kimberly
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Volusion works
all of my sales go through it
PROSeasy to help customers find what they are looking for
CONSsetting up was so very horrid, total pita
Reason for choosing Volusion
trial period to check out and start setting up
Reasons for switching to Volusion
Big commerce got full of themselves and doubled cost
Robert
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Good but aging
We've used Volusion for over 10 years now. Overall, it is a solid platform which is reliable and easy to use on a day to day basis. Basic set up and basic changes are fairly straightforward, but more advanced features are harder to use. As newer platforms such as Shopify and BigCommerce have become more popular in recent years, Volusion has not kept up with them in terms of features offered or ease of use.
PROSUsing Volusion to manage a website and ecommerce is fairly straightforward and easy once it is set up. Managing orders is a simple process.
CONSThe platform is starting to show its age. There are often things that we see other websites doing that we want to do but are unable because Volusion does not support those features. Trying to do more advanced things often involves going into the html and making changes manually (but they do give you step by step instructions for doing so).