About Pirate Ship

Pirate Ship is a cloud-based shipping management solution that helps small businesses manage and streamline all processes related to purchasing and printing of shipping labels. The centralized platform lets users search shipments, create USPS scan forms by labels or batches and export transaction data to store in enterprise records.

Key features of Pirate Ship include ground shipping, import/export, quotes/estimates, shipment tracking, air shipping and parcel shipping. It allows managers to import e-commerce orders from platforms such as eBay, Shopify, Etsy, Cratejoy, WooCommerce, and more. Additionally, businesses can use its shipping spreadsheet module to directly upload addresses in various formats including CSV, ODS, XLS and XLSX files, fac...


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Supported Operating System(s):

81 Reviews of Pirate Ship

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(710)

710

4 stars

(25)

25

3 stars

(3)

3

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 81 results

April 2021

Kelly from Chellejon

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Cheap Shipping, Excellent Customer Service

Overall I had a great experience with Pirate Ship and their customer service is top notch!

Pros

I run several ecommerce websites and I needed a shipping software that would pull orders in from each place, and some marketplaces so that I could run an efficient shipping department. Pirate Ship did that for me. Unfortunately, there was some sort of server level firewall issue with one of my WordPress sites that started blocking the connection. The Pirate Ship customer service team was amazing! They spent a lot of time helping me figure out the issue and explaining what was happening. In the end, it was something my ISP needed to fix and they weren't able to isolate the problem so I had to switch to a different shipping software. I was sad because it's rate to find a company that goes above and beyond like the Pirate Ship team did. I'm hoping I will be able to use them again in the future.

Cons

The issue I had wasn't with the software but with my ISP. It was blocking the connection and kept dropping the feed of orders.

Reasons for Choosing Pirate Ship

Pirate Ship did not have monthly fees and the shipping prices were good.

Reasons for Switching to Pirate Ship

I initially made the switch because stamps.com had monthly fees and the interface was clunky.

September 2020

Shannon from B I EN F A I T W A R E S

Company Size: 1 employee

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Pirate Ship is changing the game!!!

Was researching shipping label printers to buy, saw a review/how to video about PirateShip, went to the site to see if it really was free. Saw they had also recommended the label printer I was interested in. Once said printer arrived at my home and I set it up I went straight to PirateShip to give it a try. BECAUSE I had a feeling it would truly be the easiest way to test out the new printer and it was. It was so easy! I went from messing around to getting all my orders labeled in one sitting.

Pros

This is my THIRD time writing this review because Capterra keeps freezing at the end and then deleting everything I wrote. So if the fact that I'm writing this again because I think PirateShip is so great and deserve all the extra work, isn't proof enough of my love for them then I don't know that my words ever will be. What I like most, is the ease of use, the affordability, the export rate for international shipping, the customer support with their punny pirate quips and funny gifs. All of it!

Cons

Cons? No cons, there are no cons here. Unless you DON'T like fast, genuine and proactive customer support, in which case, let's be honest, your life is the real con here.

Reasons for Choosing Pirate Ship

I will not add in the alternative options above because that's what keeps crashing and deleting my review. However, I was planning to look into Stamps.com and another one I heard on a podcast ad somewhere. PirateShip caught my attention because it was free then I went to the site and it was all right there, no digging to find what I needed or to understand how it worked. It's user design is very user friendly and almost makes shipping fun.

Reasons for Switching to Pirate Ship

Paypal's label create while super basic and simple does not offer reports or export rates. I also felt like as soon as I would print a label it would disappear into a void, not saved anywhere. I thought there must be a better option and PirateShip is sooo much better than any option I could have imagined.

July 2021

Tiarra from Happy Dance Products

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

July 2021

The Best for Small Business

Amazing, it is so helpful for my business.

Pros

I cant't say enough great things about Pirate Ship! It is easy to navigate, organized, and the shipping prices are unmatched!

Cons

I don't have any cons for this product.

Reasons for Switching to Pirate Ship

Price was a huge factor and Pirate Ship is much easier to navigate through.

May 2021

Mandy from Color Street

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

The best

Overall my experience is amazing with them. I will never use another company to make shipping labels though

Pros

Super easy to use, you can even copy and paste addresses and it will fill in the appropriate format

Cons

I have never had any single issue using this software. I have nothing bad to say about Pirateship.com

Reasons for Switching to Pirate Ship

Pirateship.com is free to use for any amount while shipping easy you have to pay for to get the better amount that you can ship

February 2019

Crystal from CJB Gifts and Collectibles

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

February 2019

Print Shipping Labels at Commercial Rates

I had seen a lot of good reviews about Pirate Ship, so I decided to give them a try. I needed to print 12 labels for orders I needed to ship. Pirate Ship was extremely user friendly when I was entering the information for the label. I had an issue with one label and had to request to void it. I had no trouble doing so. When I was finished with the labels, I was able to easily print them out and print a SCAN sheet as well. The clerk at my local post office does not require the SCAN sheet, but it makes shipping a large number of packages much more efficient. I liked that I was able to see a list of the labels I had printed with the tracking numbers. I could click on an individual tracking number and quickly get the status of the package. At that point, I considered making Pirate Ship my go-to shipping service. However, I had noticed when purchasing postage, I did not see an option to pay for all of the labels at the same time as I had experienced with other services. The next day when I went to use my debit card, it was declined in spite having sufficient funds available. I called my bank and learned that my card had been looked for fraud due to Pirate Ship processing an individual transaction for each label.

Pros

I can print one or many labels. There is no subscription fee. The interface is the most user friendly I have experienced. I can easily print a SCAN sheet to go with my labels for ease of shipping. I can see the status of my packages without having to look up each individual one on the USPS website.

Cons

Pirate Ship charged my debit card individually for each shipping label that I purchased. The one day I used it, I had 12 labels. This resulted in 12 individual charges to my card and caused my card to be locked due to a fraud alert being placed by the bank.

Response from Pirate Ship

Replied April 2019

Ahoy Captain Crystal! I'm so sorry to hear you had trouble with your bank locking your card :( Just head to Settings / Payment Method and set a "Minimum Payment Amount" to load your account balance up, instead of paying as-you-go ;) If we can ever help out just let us know, we're always available on chat or email! ARRrrrr, Pirate Ship