About BigMarker

BigMarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting.

BigMarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile and tablet compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics.

Pricing is on a monthly subscript...


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Supported Operating System(s):

Web browser (OS agnostic)

153 Reviews of BigMarker

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(132)

132

4 stars

(12)

12

3 stars

(7)

7

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 153 results

November 2020

Bryan from TheKickstart.com

Verified Reviewer

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

High-quality, powerful, marketing/growth-focused webinar platform! MAJOR FAN!

Pros

BigMarker is such an incredibly robust and powerful webinar platform without being complicated. Here are the ways I'm using it: - Weekly live webinar workshops - Edit the video and re-upload it as an automated webinar - Workshop series (16 weeks with a sequential curriculum)

Cons

Truthfully, the *only* con is that it can do so many things, so it takes a practice run or two to get used to what to click and do during the webinar to make sure it all goes smoothly (especially in terms of permissions in what you do and don't want the audience to see). The reason this was a little challenge for me was that I needed to run webinars where the participants could all participate in the Q&A, but not see each other or each other's questions. So, it took a couple practice runs to get used to all the settings allowing me to customize. Now that I am used to it, the feature set is absolutely fantastic! I LOVE BigMarker and it has been one of the most impactful tools in my business (and an amazing feature set for monetizing webinars and training series).

June 2019

Rolando from Chita Digital Marketing Services

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Killer app.

I used to stream my webinars with Dacast but the bandwidth and viewing hours limitations and the high prices were killing me. And I the same time was using Zoom just to stream to facebook live. And when I found BigMarker I was able to cancel both services. BigMarker is whole lot cheaper and is giving unlimited bandwidth (that alone is game changer) and much more. So I'm saving a lot money and I'm getting a better and unique service.

Pros

No installation required. Lots of marketing features (was made for marketers). Amazing customer service. Easy landing pages and instant emails reminders. Lot of customizations. Support for dozens of languages. The video stream is crisp & smooth. Love the feature that allows me to stream to Facebook. Webinar is allow to be embedded on your own site. The webinar serie is a killer feature. The UI is very easy to use. BigMarker integrates with at lot of applications.

Cons

I haven`t found any features that I didn`t like yet.

Reasons for Choosing BigMarker

The superb customer service and all the rich features that are added every single month. And best of all that it CEO and founder Zhu-Song Mei listen to the public and then act upon. I can't live without BigMarker!!!

April 2020

Elizabeth from Cypress

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2020

Unfortunately looking for another webinar platform

It's a mixed bag. I like that they are making improvements but my biggest issue is the user experience with microphones and sadly there has been no fix for that. I wish there was an option to click somewhere and see what attendees are seeing, which would be helpful when you're trying to coach them through the process of turning on their microphones. If it weren't for the microphone problem I probably wouldn't be looking elsewhere.

Pros

We've used BigMarker for more than a year. After trying out several options, I was directed to go with the cheapest. I believe the price has gone up since then. I know that they must be continually working on it because I keep seeing more features added, such as automatically muting my microphone when the video plays. They are pretty quick about getting back with me when I have questions (although it doesn't always resolve an issue). I do like the recording feature, especially since they have added the ability to trim the video right on the website. I also like that you can download the recorded video of the webinar.

Cons

We do webinars monthly, usually more often than that. Setting up a webinar is frustrating because several options are offered without explanation of what each option entails. Worst is the attendee experience. I put the mic icon + instructions on our presentation's first slide, but attendees always have problems finding it and we waste several minutes trying to do so, even with a dedicated web person at the controls. Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled. Also attendees had to figure out how to turn off webcast mode (I had not set up the webinar to be in webcast mode so I was surprised this was necessary) before being able to turn their microphones on and then there was such an enormous echo that no one could understand each other. This is problematic because we do a lot of custom solutions and I really wanted to hear from the customers about what problems they needed to solve. The chat feature works nicely but not everyone wants to type. In contrast, we use Slack internally and you can easily turn on your mic or other features. When I contacted customer support, they did get back with me fairly quickly but didn't really address the problem to my satisfaction. When I sent another email, they just cut and pasted the response from the first email, so it was frustrating, especially because I have found their responses helpful in the past.

Reasons for Choosing BigMarker

The price at the time.

November 2020

James Michael from Court Reporter 360

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Versatile and Dependable Web Conference Platform

First of all, the quality of the stream is top notch. We deal with court reporters who have to do Zoom depositions all the time. Twice, on two different occasions and without asking, a court reporter said they wished they could use this platform for their depositions - the quality was SO much better than Zoom. It took a little bit of time the very first webinar to properly configure everything. The support people were SO helpful and patient in answering our questions and helping us do it right. By the second webinar we were feeling better. And with the third one we felt like a pro.

Pros

The Live Webinar (or Series, since we use multiple webinars in a day) capability is what first drew us to this platform. But then after you have used it once you realize that it actually offers so much more (automated replays, plus on demand playback) all for the same money.

Cons

This is totally on me but it took a little bit of time to understand how to properly customize the email notifications. I thought the emails were ready to go when I was done changing them but they were in Draft mode. Once I realized the email did not go out as I had scheduled, I was able to see that it was in Draft and needed to be Published. It's just a matter of getting used to it ONCE and then it all makes sense.

Reasons for Choosing BigMarker

Price was a factor - won't lie - but what really won us over was the flexibility and customization. We conduct certifications for court reporters. They have to do these CEU sessions in order to be certified for the next year. We had to pivot to online because of Covid and we had to come up with a method of recording attendance, engagement and participation in order for CEUs to be granted by the licensing board. BigMarker did that out of the gate. But once you get in there, and use the additional capabilities (like re-running a webinar for people who could not attend the first time due to loss of power from a hurricane), you realize just how much of a value this is. I don't understand why this platform is not used by more people. It is a hidden treasure.

February 2020

Gregory from Life Engineer Inc.

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

BigMarker is the ABSOLUTE BEST Webinar Solution for both Sales & E-Learning!

We have a powerful but easy-to-use B2B and B2C Webinar system for sales, customer support and e-learning thanks to BigMarker.

Pros

Our company loves EVERYTHING about BigMarker. It took 3 years to settle on a solution and we tested many options including WebinarJam, WebinarNinja, GotoWebinar, Demio and Zoom. BigMarker gave us the most complete solution for webinars and browser-based online meeting rooms. My favourite thing is the software is its functional power which is continuously improved by a great team.

Cons

Honestly, there isn't anything at this point. Most requests that we made for improvements have already been completed by a team that listens and closely monitors user feedback.

Reasons for Choosing BigMarker

BigMarker offered the best value and performance. Their team also shows the most willingness to change and evolve based on user feedback and suggestions.