BigMarker Software


Bigmarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting.

Bigmarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile- and tablet-compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics.

Pricing is on a monthly subscription basis that suits individual users as well as large enterprises. Support is provided through an online portal, email and phone. The platform can be integrated with third-party software such as HubSpot, MailChimp, Twitter, YouTube and Salesforce.



25 Reviews of BigMarker

Overall rating

4.44 / 5 stars

Filters:

Showing 1 - 20 of 25 reviews

April 2017

E. Alana from MastersNet and DoctoralNet

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Hard to imagine them being better

I have been a BigMarker customer since they started and they were always, and continue to be the best at innovation. They were the first not to require a download for the user to attend a webinar. They are the first and continue to be the only one who do a great job marrying community to webinars. They work so well for us (Higher Education) that we now have literally hundreds of final products recorded by them in our sphere of influence. We could not do all that we do without Bigmarker as our partner.

Pros

No downloads - multi continent server choice for international businesses - ongoing development of new tools - incredible support services - brilliant innovation over the years that just continues to develop

Cons

cant' think of anything

July 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

A worldclass innovative solution for effective live conferencing and webinars

Pros

Being in small business, the solution what we were looking at was something simple,easy to manage and affordable. In India, we have anticipated, low bandwidth, not so tech savvy users as some issues for any webinar tool.

I found this tool working even in moderate bandwidth.
We tried many and finally selected Bigmarker and I cam say, it was a wise decision

I have been using various webinar tools for five years and I would rate usability high. Another big plus is the seamless functioning across devices- desktop, laptop or mobile.

I am finding Bigmarker as an excellent companion to perform small webinars to customers/prospects.

The booking and billing portion are yet to be attempted. However they are also excellent features.

Cons

Found some issues initially with specific to voice clarity. Maybe this is something specific to ISP as today we are not facing that issue. Apart from this, at present,I am not finding any reason to dislike bigmarker

April 2017

Yukiko from TeSage Dream Solutions

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2017

UI design suggestions

I am glad to change the URL to go to landing page to view recorded webinar now. a few more suggestions: 1. give users a function to visit the page without log in. Since we are log in we are not able to see what customer see our page. Udemy.com also made big mistake too Please have a option to see how people see our webinar page when they are not log in 2. at the private channel, the calendar hide all the sessions even for the members of the channel. Please allow them to see the calendar and access the recording 3. We love BigMarker App so much however, when one of our attendee use the App to access from Japan, she was not see video some reason. Is that b/c of she is out of US? If so, please let us know, we need to inform when we do webinar to Japan. 4. If you offerr Chip In button on Webinar like a water mark to people click anc chip in when they think very beneficial from our FREE webinars and support to us. Patreon icon insert would be great too 5. BigMarker App allow us to do Live Streaming? and Recording same time? or can we record our live streaming via Periscope via BigMarker? that would be so great! Thank you so much for great product. BigMarker improved so much last 3 years.

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Very robust webinar software

We use this tool in-house to educate our clients as well as to run in-house trainings. The tool has helped build brand visibility by positioning us as thought leaders. It has also served as a medium to run in-house trainings more efficiently without having people who are geographically spread out to do anything more than log in to their systems.

Pros

Bigmarker is a really powerful webinar tool and is so easy to set up. The tool offers a great experience even to webinar attendees right from the simple registration process to save the event on their calendar to getting reminders to attend the event. We can also send recordings of the webinar to all registered attendees and get good analytics about the event. The quality of the audio and video during the live event has always been good.

Cons

I don't find any cons as such with this software as it is quite good. The few times whenever we have had issues, it was due to a bad day with the speed of our internet.

April 2017

Sravani from Medvarsity

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Excellent Webinar experience

Hi, I, at Medvarsity have been using Bigmarker to organise teaching webinars to our enrolled students spanned across the world.Its an excellent communication tool.Best part is the interaction that is possible between the presenter and the attendee. My studnets are loving it and I can only recommend Bigmarker to anyone who is looking for the best possible webinar tool. Thank you

Pros

Interactive, allows media upload and exchange of content is possible, easy to access

Cons

There are technical crashes once in a while which are unpredictable

November 2018

Leonard from The Smart Spartan

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Full-featured & keeps on improving

Pros

The BigMarker team is incredibly responsive to customer needs and requests. They have a solid and attractive webinar platform to begin with, and they continue to push fast & hard on developing and launching new features and functionality.

Live webinars, replay/evergreen webinars, recordings, meeting rooms, email drip sequences/reminders, polls and CTAs... BigMarker's platform gives you all of this and more.

Cons

Big Marker doesn't use all the screen real estate productively. Many platforms don't either, but some will enable you to share your screen or visuals full-screen and then overlay your webcam feed as a bubble in the corner, for example. Not here. You're going to have wasted space whether you are the only presenter or have a few others with you.

This is not a deal-killer for most folks, but just something to keep in mind.

March 2018

James from JC Earnings LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very easy to use, reasonably priced in market.

Pros

It's affordable for the small business looking to start with Webinars. Simple and straightforward set up and great to use for invites.

Cons

The landing pages are hosted by them and cost per month to white label which is next to outrageous. Not needed but would be nice.

December 2017

Kate from Marketing and Advertising

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

A webinar experience that's actually enjoyable

Pros

I enjoy using BigMarke as a host and attendee because it's a consistently good experience without the hassle and downloads of the legacy software. It's a seriously innovative experience and genuinely joyful to use.

Cons

Because it's so far ahead of its time, some users have a hard time getting used to not having to download/constantly update software. It's more of a learning curve issue and nothing to do with BigMarker.

November 2017

Kim from mLevel

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

2 of 5

November 2017

Great Potential

Pros

I liked the overall look and feel of the platform. It was easy to customize the webinar room, customize the emails, and for attendees to register. I liked that it integrated with Infusionsoft and our presenters had an easy time accessing the webinar.

Cons

We had over 300 people signed up for the webinar, so when we weren't able to enter our webinar it was a panic. Thankfully the BigMarker support team was able to manually open the webinar for us, but that was a huge glitch. Additionally, we had several comments coming in throughout the hour noting that the audio quality was horrible.

Finally, anyone who registered for the webinar (even if they did not attend), were receiving emails throughout the webinar due to someone who called in and was commenting on the webinar landing page. Users were not happy that their inbox was being flooded over 25 times throughout the hour. BigMarker responded to this saying they've never seen this happen before.

March 2018

Laura from Gulf Coast Accounting Services

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Makes webinars possible without requiring a download

Easy-to-use product that makes it painless to host productive meetings online. We save a lot of wasted time emailing documents back and forth while we Skype.

Pros

BigMarker is a great tool for hosting meetings between our two offices. You can enter the meeting room early to ensure all of your documents are ready to go. You can even do a practice-run of the web conference to weed out any glitches.

Cons

The program integrates with Outlook for invites. This is a great feature, but since our office uses Gmail rather than Outlook, we are unable to utilize it.

February 2019

Ronnie from www.PLR.me

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Solid Platform and Beautiful UI

Pros

I've bounced around from platform to platform over the years. GoToWebinar, Webinar Jam, Ever Webinar, Webinar Ninja, and Zoom... but BigMarker is one I'm finally sticking with. It's full featured, absolutely beautiful UI, ever growing list of features, and incredible support. I've contacted them a few times and they respond fast and actually follow up.

Cons

A few clients had trouble hearing the audio on a webinar, but I notified support and they were quick to solve the issue for me.

February 2018

Sean from Intelligaia

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Excellent presentation and very easy to use

Pros

I especially like the whiteboarding aspect but what is best overall is the ability to connect collaborate ideas with others and feel very connected

February 2019

José Antonio from Havas Media Group

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Just awesome

It has been flawless, they make the complex endeavour of setting up and managing a webinar something very simple. And their support is awesome, I only contacted them for guidance as I didn't know were to do some stuff, and they are really helpful, not the usual link to a knowledgebase that won't solve any of your questions.

Pros

The UI is very intuitive, from the host side and from the attendee side too. Also, it's very feature rich, and they keep improving it constantly.

I use it for webinars and meetings too.

Cons

None, I've had a great experience with it.

April 2014

Jim from AHA!Education

Review Source: Capterra


Ease-of-use

4 of 5

April 2014

Not thrilled

We have been using this technology for many weeks now, and granted our people are not in the IT industry, but we always have major problems getting everyone on to hear and be heard. Add the video and we lose them regularly. They reboot and return, and sometimes we have a better connection. Now we've started or tried to use it for new groups and still major problems. the first class had to be rescheduled. Not optimistic. Not trilled with the platform. Not sure I want to invest in the monthly fee.

Response from BigMarker.com of BigMarker

Replied May 2014

Hi Jim. I'm sorry about your issues and have been in contact with a member of your group. If and when you have any connectivity issues, please make sure and let anyone at BigMarker know. We can help you troubleshoot what the cause of the issue maybe. Feel free to email support@bigmarker.com or me personally at andy(at)bigmarker.com. Sorry again about your issues.

July 2017

Jaymie from GENEWIZ

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2017

Good quality, functionality issues during live webinars

Video quality was good, as was ease of use for attendees.

Pros

Setting up registration pages was quite easy, and the interface is very modern and user friendly. The video and audio quality are good and create a good user experience. I also like that users don't have to download any plug-ins or extensions to view webinars. While we had several technical issues with our webinars, customer service was very attentive and got back to me quickly.

Cons

The platform itself is very buggy. We've had several webinars where the videos stopped playing or restarted during a live webinar, which was a major problem. We also had issues with recordings not being posted correctly or at all after a session. I also dislike not being able to customize registrant and attendee emails unless you are using certain third-party software.

April 2017

Jill from The Founding Moms

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Love BigMarker So Much

It's the easiest platform I've found to use to host webinars. Not only is their customer service top notch (and unbelievably informative) but I really do admire how they listen to their customers and are always improving upon the platform. And it's so easy to use! LOVE it.

April 2017

Franzé from Remote Meetup

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Such an awesomg tool for Meetups

I've being looking for good options for RemoteMeetup.com and I couldn't find, then I found Bigmarker and it has all the feature I was looking for. We are using Bigmarker for Remote Meetups and it has been a really pleasure!

July 2017

Brenna from buildpulse

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Easy to use, effective, and reliable.

cost effective, intuitive use, fast response times for my questions

Pros

channel:Ease of use, ability to retain channel subscribers, easy to send invites to all subscribers,

Cons

Would like more options for landing page design. Also would like to be able to upload my own photos for landing page backgrounds instead of using pre-loaded stock photos.

July 2017

Addie from My amazing assistant

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Great webinar system

Pros

I love the ease of the use of the system and the fact you don't need any plug-ins for the presenters and the speakers.

Cons

I don't like that the Webinars start automatically. There is no start webinar button so as soon as you go into the webinar room you are live.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Great tool for video conferences and team meetings

Pros

Love that it's really easy to set up and love the screen sharing and the polling features available.

Cons

We've had issues where the audio was really low quality or the webinar just froze in the middle of the whole thing. This is really an issue.