About BigMarker

Bigmarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting.

Bigmarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile- and tablet-compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics.

Pricing is on a monthly subscrip...


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Supported Operating System(s):

Web browser (OS agnostic)

131 Reviews of BigMarker

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(118)

118

4 stars

(10)

10

3 stars

(4)

4

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 131 results

June 2019

Rolando from Chita Digital Marketing Services

Company Size: 1 employee

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Killer app.

I used to stream my webinars with Dacast but the bandwidth and viewing hours limitations and the high prices were killing me. And I the same time was using Zoom just to stream to facebook live. And when I found BigMarker I was able to cancel both services. BigMarker is whole lot cheaper and is giving unlimited bandwidth (that alone is game changer) and much more. So I'm saving a lot money and I'm getting a better and unique service.

Pros

No installation required. Lots of marketing features (was made for marketers). Amazing customer service. Easy landing pages and instant emails reminders. Lot of customizations. Support for dozens of languages. The video stream is crisp & smooth. Love the feature that allows me to stream to Facebook. Webinar is allow to be embedded on your own site. The webinar serie is a killer feature. The UI is very easy to use. BigMarker integrates with at lot of applications.

Cons

I haven`t found any features that I didn`t like yet.

Reasons for Choosing BigMarker

The superb customer service and all the rich features that are added every single month. And best of all that it CEO and founder Zhu-Song Mei listen to the public and then act upon. I can't live without BigMarker!!!

December 2019

Shade from Peacock Shades

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

One of my BEST investments!

It is such a professional tool and always impresses clients. I have all my client meetings on BigMarker and I am poised to use this robust tool for all my webinar needs as I am just starting to get into the webinar flow and I love the rich feature-set of BigMarker!

Pros

The feature-set in BigMarker is the richest I've seen! It is such a versatile tool that can be used for webinars AND online meetings! I use it for every online meeting I have and clients are very impressed with the tool.

Cons

At first the bugs were an issue - some clients having difficulty with connecting their webcams and microphone but management has looked into it and they have reduced the friction that people joining experience making it a more streamlined process.

November 2019

Michalis from VISAVIS Dating

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Essential Software for meetings & webinars

Pros

I like that BigMarker works in the browser and does not require you (or your guests) to install anything before you start using it. Audio & Video quality is incredible and you can record all sessions effortlessly. Recordings are saved on the cloud saving me space and clutter from my pc.

Cons

There was an issue with audio/video sync of recordings but it has been addressed.

February 2020

Alian from I Am A Girl NGO

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

An Amazing Solution for Non-Profit Organisations

Spectacular! We're using it to connect with persons interested in our causes of Youth & Community Development including hosting meetings and webinars with various stakeholders and our beneficiaries.

Pros

Our Non-profit Organisation was seeking a webinar solution which was cost-effective but offered powerful features and performance. BigMarker delivered exceptionally well. We love the ease of use for both presenters and participants! The meeting rooms are also a great bonus!

Cons

Nothing. It's continuously improving and we're looking forward to upcoming features like Breakout Rooms.

Reasons for Choosing BigMarker

BigMarker easily offered the most value, features and flexibility compared to the other options we tried.

June 2019

Elizabeth from WnTD Partners

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

June 2019

Not Reliable

I think BigMarker has some things to work out in their product, support, customer success and training. I think they are on the right track with the features of the platform and I wanted it to be a great product and experience so badly but it wasn't. I'm not a novice with SaaS product by any means and I found BigMarker challenging to work with from a product, training and support perspective. I'm looking for a new webinar platform and moving away from Big Marker. I'd consider coming back down the road if they improve. Maybe I'll test them out in a year to 18 months but for now I'd stay away if you need a reliable webinar platform.

Pros

BigMarker has a lot of great features. When you look at the options for how to create and host webinars it's quite robust. I was really happy when I found BigMarker because of the comprehensive features and how flexible it seemed. Unfortunately, it has not been a great user experience.

Cons

I found it unreliable. It's quite slow when you are going from page to page so it slows down the creation process of setting up and scheduling webinars. I also experienced a few bugs. For example, I pre-recorded the video portion of a live webinar. I didn't want there to be feedback so I made sure the mic was turned off. Throughout the video it kept turning on. I would see it turn green all of a sudden and then I'd have to turn it off. It must have happened 10 times. When the video was finished I turned the mic on and did my part of the webinar. When I went to replay the recording the quality was terrible. There was feedback throughout the entire recording. I couldn't use the webinar recording. This is just one example of many issues. The user experience wasn't great in terms of it being intuitive and their training documentation isn't great either so I think the learning curve and onboarding took longer than necessary. They really need to improve their training and onboarding material. Support is OK. They are responsive but I didn't always find them helpful. It was like they'd walk me through how to do half of a process so it resulted in more back and forth than necessary.