Great value. They keep the product updated with the machinations of the USPTO patentcenter site.

The value proposition is strong as this product does a great many functions. From IDS generation to claim proofing, it does it all.

The user interface can be a bit complicated at times.

As noted, this is an indispensable tool in preparing applications and responses for us. There is little more I can add to that (or need to, honestly).

Installation of this product is effortless. The product works quite well and is easy to use. Constantly being improved. Customer service is second-to-none - I wish all our IT projects were as well-supported and effective. I use this product constantly, and find that I can prepare applications and claims in a MUCH more efficient and affective manner when my process includes ClaimMaster. Further, not having to allow remote access to any of our documents is an absolute necessity. Its standalone nature is critical, as we have clients that forbid the use of any software that employs remote access and/or sending files over the Internet.

The only complaint I can think of is that certain phrasings confuse the software. It may be possible to use natural language processing/machine learning to address this shortcoming, but again, it would need to be implemented as a standalone system, for our purposes.

I like the good antecedent basis checker

I don't like this program slowing down and crashing MS word

It's been a major factor in improving the quality of my USPTO submissions.

It catches stuff. Running claim sets and application drafts through claimmaster is one of my essential quality checks.

Defining patent terms can be difficult and often fails. Sometimes I want a string (including spaces) to absolutely be interpreted as a claimed element for antecedent basis checks. I enter it into claimmaster and, if I'm lucky, it works.

Overall Claimmaster has provided itself to be an important tool for patent prosecution, especially claim review and IDS prepartion. There are many other helpful features.

The product makes claim review and updating in amendments and the original application a much easier task. The product does a great job of catching antecedent basis and claim numbering type of mistakes to supplement the practitioner review. The IDS tool to fill out IDSs with the patent publications has been a big time saver for staff. There are numerous other helpful features, such as checking the specification for reference number consistency.

Would be helpful to be able to add non-patent literatore to the IDS as part of the auto-fill feature. Would be great if there would be a way to manage cross referencing references in IDSs between related cases and autofill IDSs when references are added to one case.