Centrex
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Most Helpful Reviews for Centrex
1 - 8 of 8 Reviews
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great CRM
Functionality and Customization and [SESITIVE CONTENT] He's great!
CONSSystem updates have been causing slowdowns recently but they are working on it
Vendor Response
This client has been with Centrex for many years and has been monumental in some of the updates we have made as a software company over the years.
Replied October 2021
Colin
Media Production, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great CRM with a Focus on the Financing Industry
We are a high-end media production agency focusing on the production of commercial content for corporate entities. As many of our productions / packages can get into the five and six figures, we offer a financing option to our clients. Centrex has been invaluable in helping us not only throughout the sales cycle when nurturing leads but also in tracking these financing options that we offer to our clients. We used to use Salesforce but needed to find a solution that was more tailored to servicing these financing options without needing to deeply customize the platform. Centrex was not only easy to set up, but the support that we received from their team was fantastic.
CONSWe currently have to use other apps to track the status of our productions (pre-production, scripting, on-set production, post production, client review, etc) so it would be nice to have a way to integrate these within Centrex, although that is not what a CRM would primarily be used for.
Reasons for switching to Centrex
We switched from Salesforce to Centrex because we needed a solution that was more focused on servicing the financing options that we offer to our clients without having to deeply customize the platform.
Vendor Response
Chromatic Digital Cinema is awesome because they work on very very large budget media projects and they offer a pay as you go program for their clients. They were able to use the Centrex platform to service that program. Awesome Centrex customer with a unique finance product need.
Replied May 2021
Jessica
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2022
Good for a start up
What I like the most about this software is the ease of use- it was very quick to learn.
CONSWhat I like the least about this software is there is no ability to forecast and track important tasks.
Zorik
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
TAKING CRM TO THE NEXT LEVEL
I would recommend Centrex to any Lender or Broker in the MCA Space who is looking for a CRM that gets the job done when it comes to data management, deal flow, and at the same time getting their sales teams more efficient andprductive
PROSBest Features include Drip Campaigns, List Building, Data Management, and Data Flow Process
CONSThe only improvement I would reccomend is the SMS marketing needs work on the template building
Reason for choosing Centrex
Support Team is always available, always there to assist, and are effective and thorough
Reasons for switching to Centrex
Because when you drive a lamborghini, you dont want to go back to a dodge neon
Vendor Response
Zorik and his team at FundTru are one of those very awesome clients that really dives into all aspects of the software. They push all the buttons to maximize their investment. Absolute pleasure working with this group.
Replied May 2021
Rob
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Centrex is awesome
We love the tech all the way around. From email marketing and dialer integration and opportunity management, it offers all that we need to run our finance business.
PROSWe love how they bring all sorts of different tech all under one roof so I don't have to string it all together myself.
CONSThey forced us to use their integrated vendors but it worked out in the long run.
Reason for choosing Centrex
Because it was dedicated to our sector and had all the tech we needed in one place. Business owners that have never used tech don't understand what it takes to string together all that is needed to run a finance business. Centrex made it easy.
Reasons for switching to Centrex
Because Centrex had more under one roof for a better price dedicated to our sector. Finance
Vendor Response
FundMerica is probably one of the best Centrex Software clients to work with. Their team, their work ethic and their willingness to evolve with the platform has been monumental to their success. You guys rock.
Replied March 2021
Brandon
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2021
Excellent company
I have been working with [SENSITIVE CONTENT] & his team for a long time now, they have been a huge help to our daily process. Anytime I need something, they help immediately to make sure our operation is running as smooth as possible. I recommend [SENSITIVE CONTENT] & his team to any sales organization looking to upgrade their production and lead management.
PROSIntegration, Lead, Generation, Triggers, Lead Status Building
CONSThere are no negatives in this software .
Vendor Response
Brandon with Critical Financing has been a long time customer of Centrex and is one of the most forward thinking clients we have. He is always pushing us to think outside the box when it comes to creating new technology. His passion and excitement for our product has always been motivating for our team. Absolute pleasure to work with. Thank you Brandon.
Replied September 2021
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Best in the business
Really great CRM. Came from a heavy salesforce background and Centrex goes head to head in almost every area for a fraction of the cost to implement. Comes out the box ready for any company within the financial sector to use. Made my sales teams life 10 times easier
CONSThe built in document signing software it comes with isn't as good as docusign and they don't integrate with docusign. That said, they are apparently working on improving it early 2022 and you can always continue to use docusign on the side if you prefer
Vendor Response
This client is an awesome forward thinking customer. They purchased one of our consulting packages and starting using the platform to run their business right away. They were respectful and really took our advice to help make their business more efficient.
Replied October 2021
Brad
Banking, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
ACLB 2021
Very responsive to my inquiries on how to make something do what I needed it to do.
PROSIt was structured so it fit my company and what we needed it to do as a CRM system.
CONSHave not found any at this time. Easy to use
Vendor Response
Brad at Alaska Commercial Loan Brokers is a smaller shop that really loves the automation built into the CRM. They don't have all the resources in the world but with Centrex they feel like they can accomplish far more. Pleasure having Brad and Alaska on board.
Replied May 2021