RhinoFit
About RhinoFit
RhinoFit Pricing
BEGINNER – Free up to 20 members STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.
Starting price:
$57.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for RhinoFit
1 - 5 of 266 Reviews
Ross
Verified reviewer
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
RhinoFit allowed us to focus on building and marketing our gym rather than the technology
Everything has been as advertised so far. It has exceeded my expectations, and I think we're still scratching the surface.
PROSIt is intuitive and easy to setup. Easy to integrate with our web site. Seems to have features to support everything we can think up.
CONSThere are features that don't work the way I would have expected. Not saying they're the wrong way, but it takes some time and experimentation to get a solid handle on everything. That said, I wish I could create test accounts and delete them when I'm done. I mean REALLY delete them. Also, it would be nice to associate specific RhinoSign waivers with memberships. Also, I would love to handle membership contracts and waivers separately with RhinoSign.
Vendor Response
Hi Ross, thanks for sharing your thoughts on RhinoFit! We're so happy to hear the software has enabled you to build up your gym and streamline operations. As far as any questions and concerns you might have, feel free to reach out and we would more than glad to help! : customerservice@rhinofit.ca -Team RhinoFit
Replied March 2019
Nicolaas
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
awesome software!
transitioning from Mindbody to Rhinofit was a little difficult but the customer service I got from rhinofit was great. Was never hard at all to get a hold of someone to help you.
PROSit is simple to use and has everything and more that you need to start up your gym!
CONSnothing really can i can bad about the system...
Reason for choosing RhinoFit
Vagaro did not have 24/7 door access control and gymmaster did not meet all my neeeds!
Reasons for switching to RhinoFit
Mindbody was way over priced! i got everything and more from rhinofit for a lot less in cost!!
Jason
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2021
Better products for cheaper are out there than this bug-ridden mess.
We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful.
PROSThe SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor.
CONSUI is confusing and you will constantly make a tiny error that resets an entire action you were performing. There have been almost no feature updates since I joined, and it feels dated and behind the times. The help documentation is useless. I've lost entire emails I've written up because of their UI being so bad. There's no record of the emails you've sent from the system. The reporting functions are way too basic and extremely confusing to use. Memberships are a hot mess - if you want to make a change to a membership, like modifying your pricing, too bad. You need to create a new membership and then go into each of your members and apply the new one, because even if you make a change to one people are already using it doesn't apply to existing memberships. They also don't tell you until you sign up that you have to use their payment processor - you can't use square or stripe or anyone else with reasonable rates. If you don't want to use their PP? They charge you double the cost each month. The payment processor is a joke and makes you jump through hoops that were designed in the year 2000, even requiring you to go through "PCI training," which is a technology compliance for developers, not for gym owners. Finally, if you get sick of rhinofit and want to quit...you learn you're locked into a 3 year agreement with the payment provider, it costs $400 to cancel it, and if you cancel rhinofit but not the PP agreement they'll charge you each month regardless.
Reasons for switching to RhinoFit
Rhinofit was cheaper, and I didn't think it was possible to be as bad as triib. I was wrong.1
Joanna
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
RhinoFit Software
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.
PROSThis software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.
CONSStarting from scratch is difficult, but it needed to be done in order to grow a small business into something more.
Reason for choosing RhinoFit
I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.
Rositsa
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great Customer Management Software
One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.
PROSI find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!
CONSAt first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!
Reason for choosing RhinoFit
I chose Rhinofit because it is simpler to use and I don't need for my business all the bells and whistles that come with a high price tag of Infusioinnsot (formally) and now Keap
Vendor Response
Hello Rositsa, Thank you for your feedback! We are pleased to hear that RhinoFit is working for you. Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software! We even have an automated way to refer: Click on Setup > Referral Program and we provide a link to embed on your website. Thanks! Team RhinoFit
Replied June 2019