Rezolve AI
About Rezolve AI
Rezolve AI Pricing
Please contact Rezolve directly for pricing details.
Starting price:
$3.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Rezolve AI
1 - 9 of 9 Reviews
Aalok
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Megan Chatbot - Works
[SENSITIVE CONTENT HIDDEN] engineering team has helped us get our chatbot up and running on a website. We generate quite a few leads every day and the conversion is very high of these leads.
PROSAdmin Dashboard, Knowledge Management, Teaching the ChatBot without getting Resolve.ai team involved.
CONSThe product does not have a developer API that integrates with our CRM however resolve.ai team will configure it internally.
Reason for choosing Rezolve AI
We felt a great synergy with Rezolve.ai team and the service they provided us to get us up and running. The price was right for our use case.
Gabe
Media Production, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Excellent Value - Free up resources to work on higher value activities
Rezolve.ai îs customer centric. Our service processes needed work and the Rezolve.ai team were there for us. Their people seek feedback, wanting to improve the product and make us successful. We have watched new features come out often. The product is delivering its promise.
PROSAs a production company, our employees may be working 7 days a week, 24-hours a day, anywhere in the world and our AI Bot self-service is available when our Corporate people are not. From a Corporate resource perspective, Rezolve.ai can answer most questions, freeing up time for our Corporate resources to deliver higher value activities to the business. From a technology perspective, Rezolve.ai is available through our web portal, mobile app, and Microsoft Teams via single-sign-on. We developed a custom brand to promote the service.
CONSThe platform is still growing and more features can be added. But, for the features currently available, the solution has great value and is easy to stand up.
Reason for choosing Rezolve AI
We chose the product because of the value and because the Rezolve.ai wants to develop a long-term relationship, making sure our delivery model is successful.
Dr Prasenjit
Education Management, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
Rezolve.ai, a good service desk product
This became very ease-of-use to our support team which helps me a lot to reduce the workload of our team and distribute it properly.
PROSThis bot really helps me with its own AI enabled answers to solve several IT-related issues.
CONSI was expecting more such kind of exciting features. But, yes, I guess the company is in a growing phase and would love to receive more interesting features in near future.
Marcus
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Rezolve is a fforce multiplier!
The bot is very handy in reducing the workload to our support teams - I mentioned it's like a force multiplier and it really is because the call volume and help desk tickets has been greatly reduced allowing our support teams to actually work on more important problems and track trending issues.
PROSThis bot has really helped with answering the most basic of questions that flood our help desk and product support queues.
CONSNothing at the moment, it's a growing product with some scale issues but the development team is always willing to jump in and assist us with fixes and suggestions.
Casey
Banking, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great knowledge base and help desk tool
They have been a great company to work, extremely responsive to our request and continue to improve the system.
PROSWe are able to teach the system how to answer our employees questions. This in turn provides a much improved experience for our customers. The help desk also allows the IT staff to monitor and manage tickets.
CONSAs we have used to product and Resolve AI has made improvements, the product has improved and there are no major weaknesses for the purposes we use it for.
Cyrene
Banking, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
True vendor/client partnership
Service has been excellent. The team at Rezolve understand the value in creating a true vendor/client partnership. We felt our suggestions were heard and feedback was encouraged to continuously improve the product.
PROSWe are a smaller company and wanted to add a simple ticket tracking system with virtual assistant to enhance our employee experience. It was a nice complement to the suite of Microsoft 365 applications and our first experience building out a knowledge base that was easily accessible by our end users.
CONSWe're still building out reporting features so we can manage service levels and metrics, however, Rezolve has been an excellent partner in listening to our feedback.
Reasons for switching to Rezolve AI
We wanted a more modern tool that integrated with MS Teams and Sharepoint. The virtual assistant and potential for automation were factors in the decision process.
Sandeep
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2020
Comprehensive Support System
Rezolve's chatbot driven employee support is very versatile - and understand our IT issues. Employees do not have to see or know about a ticketing system anymore - they just have to chat with the bot. Live chat feature is very helpful as well to get live agents involved in solving complex issues.
CONSNothing specific comes to my mind but once we complete function wise adoption we will launch a survey that get use feedback
Mitchell
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Rezolve.ai has saved the day!
Rezolve.ai has been a great addition to our technology solutions. It has helped our employees get help within seconds without frustration. Their integration with MS Teams is pretty neat.
CONSI can't really find anything, it's been an enjoyable, turnkey experience.
Reason for choosing Rezolve AI
Ease of use.
Rajeev
Information Technology and Services, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Effective way of managing employee requests..
We are a Microsoft Teams shop so having the ability to manage employee requests on Teams totally makes sense. Resolve was simple to install and configure for our needs. It takes care of basic employee queries and requests that earlier were hard to track and keep people updated on. Love the interface.
CONSWould like to see more features eg: employee bulletin board, birthdays.