Netcore Customer Engagement
About Netcore Customer Engagement
Netcore Customer Engagement Pricing
Visit our pricing page for detailed information.
Starting price:
$22.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Netcore Customer Engagement
1 - 5 of 24 Reviews
Aashish
Verified reviewer
Apparel & Fashion, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.
Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.
CONSCan further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.
Vendor Response
Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore
Replied December 2017
Pankaj
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.
There are many features in SmarTech which we would like to highlight. We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes. That's really cool. Also, there is another good feature of integrating your SMS and email both campaigns from this single platform. Then there is browser notification, app push notification which are really good to try on right from single platform. There reporting and analytic system is very good one could easily see campaigns performance in detailed manner. We give NetCore Smartech a big thumbs up!!
CONSIntially, we faced few barriers during campaign set-up and test runs but we got seamless support from Netcore's technology team who were ready to assist us any time and got every issues fixed up.
Vendor Response
Hi Pankaj, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore
Replied October 2017
Othuke
Security and Investigations, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Dynamic and Evident Customer Engagement Approach
Netcore Customer makes the customer conversations flow, and people share ideas to make every service better.
CONSNetcore Customer creates an aggressive customer relations concern, very affirmative and reliable.
Patrick
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2022
Terrible Tech Support
The price is good, a fairly no-nonsense API.
CONSThe billing process is terrible, if your card expires you get a bill with no info on how to fix it. You shoot a message to the drone on the chat, and get no help at all. Don't expect to get support with this issue and plan for your emails to go down for 24 - 48 hours.
Giovanni
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Suitable Email Marketing Approach
Netcore Customer has a straightforward email marketing stream, and it saves on business clarity.
CONSNetcore Customer has a profound marketing stream, with no challenge.