Braze
About Braze
Braze Pricing
Please contact Braze directly for pricing details.
Starting price:
$500.00
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Braze
1 - 5 of 100 Reviews
P¿nar
Food & Beverages, 501 - 1,000 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
Braze Review: Best CRM Tool Out There.
Martin
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Braze For Super Email Marketing Experience
Ever since we welcomed Braze into our toolkit, we've unleashed the power of automation to reach our customers across an array of channels we could only dream of before. Braze's magic wand? Real-time data triggers and personalized messaging, that's been nothing short of a game-changer. In the era before Braze, delivering the top-notch experiences our users truly deserved was a Herculean task. But now, it's a breeze! With Braze, we're not just talking about communication; we're talking about forging connections that matter. It's like the missing puzzle piece that's transformed our customer engagement into a masterpiece.
PROSEver since we welcomed Braze into our toolkit, we've unleashed the power of automation to reach our customers across an array of channels we could only dream of before. Braze's magic wand? Real-time data triggers and personalized messaging that's been nothing short of a game-changer. In the era before Braze, delivering the top-notch experiences our users truly deserved was a Herculean task. But now, it's a breeze! With Braze, we're not just talking about communication; we're talking about forging connections that matter. It's like the missing puzzle piece that's transformed our customer engagement into a masterpiece.
CONSOne thing I don't like about Braze is that it doesn't have an auto-save feature. Our team creates more than 20 emails each week, and mistakes can happen. An auto-save feature would be really helpful because it would save our work in case something unexpected happens, like a browser issue. It could save us a lot of time if our work doesn't get lost.
Tanya
Medical Devices, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Worth the floor pricing of €60k if you want advanced CRM
Extremely good tool for growth hacking
PROSThe tool is definitely for professionals who focus on Crm for growth. If you have a team focusing on continious optimisation, after learning if CRM works for you (which usually does) Braze is a great to.
CONSThe tools requires learning features like connected content, good to know: liquid & html, for full potential basic tech knowledge of API, webhooks etc is helpful
Reason for choosing Braze
Pricing to features analysis and ease of integration
Reasons for switching to Braze
Features for automations
Love
Verified reviewer
Entertainment, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2023
Horrible Custom SAML SSO integration for Google Workspace companies
I'm sure its main customer engagement function is fine. But if you are planning to use Braze with Google Workspace and want to set up a secure login with Custom SAML SSO then look for another app.
PROSHaven't used the customer engagement part I'm just the System administrator, but I'm sure its fine.
CONSIf you are using Google Workspace the Custom SAML integration is horrible. Usually the setup with other companies takes a few hours, one week if there are issues. But am now six months into use. The support is polite but unable to help us to solve setting up a Custom SAML connection. An issue we have not had with setting up Custom SAML SSO connections for other apps.
Emily
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great product! Easy to use and continually making updates to make it better.
Great - honestly have loved it!
PROSEasy to use - their UI is great and intuitive.
CONSMissing a couple little things that would make reporting and analytics a little easier.
Reason for choosing Braze
The UI and sales experience was better. More expensive, but seemed easier to use and for a team of one, that was important to me!