Whatso

RATING:

3.2

(5)
Overview

About Whatso

Whatso is a messaging automation tool that enables users to send bulk messages for business or personal purposes. Users can attach images, videos and files and also include call to action buttons that direct people to a website or download other content. Users can also schedule messages to be sent at a later date and track how many times their message has been read by those who receive it.

Whatso Pricing

Pricing starts at just $49 for entire year for unlimited number of users.

Starting price: 

$89.00 one time

Free trial: 

Available

Free version: 

Available

Contact numbers overview
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Whatso Reviews

Overall Rating

3.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

2.5

Value for money

3

Functionality

3

Most Helpful Reviews for Whatso

5 Reviews

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Best Abandoned Cart Recovery plugin

PROS

Whatso helps not only to do support through WhatsApp and also do abandoned cart recovery very well.

CONS

I wish Whatso not only work on WordPress but also other platforms.

Priyal

Chemicals, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Streamlined WhatsApp Marketing with Whatso

Our overall experience with Whatso has been positive. It has become an essential tool in our marketing arsenal, allowing us to efficiently connect with our audience on WhatsApp. The platform's reliability and ease of use have made it a valuable asset for our business.

PROS

What I liked most about Whatso was its user-friendly interface. Navigating through the platform was intuitive, making it easy to set up and manage our WhatsApp marketing campaigns. The reporting features were also robust, providing valuable insights into campaign performance.The most impactful feature for us was the automation capabilities. With Whatso, we were able to schedule messages, set up drip campaigns, and even respond to customer inquiries automatically. This significantly saved us time and allowed us to reach our audience at the right moments.Integration with our existing business processes was seamless. Whatso provided easy-to-follow instructions and support for integrating our CRM system, ensuring a smooth transition into our marketing workflow.

CONS

One aspect I found lacking in Whatso was the limited customization options for message templates. While the platform offered a decent selection, having more flexibility in designing templates would have been beneficial for creating unique and personalized messages.Additionally, the reporting could be further enhanced with more detailed analytics and visualizations. This would provide deeper insights into customer behavior and campaign performance, helping us fine-tune our marketing strategies.

Reason for choosing Whatso

We chose Whatso for its user-friendly interface, robust automation features, and seamless integration capabilities. It met our specific needs for WhatsApp marketing and provided an intuitive platform for managing campaigns effectively.

Sanket

Consumer Goods, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2023

Worst Service

PROS

This Product is worst and Company Employee not giving support and most time even not received call

CONS

Worst of Money... Not even try to buy. Because when you purchase they give commitment but at time of service they are not fulfil it.

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2022

Best for marketing through WhatsApp and sms.

Whatso help us in promoting our product through sms and WhatsApp to the targeted audiences. It's user friendly interface makes the marketing easier.

PROS

Whatso is one of the best marketing software to connect with customers through sms and WhatsApp. We can customize the messages as required. We can add images and videos of the products in the messages is a great feature.

CONS

The customer support need to be improved.

jose miguel

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

pesima atencion al cliente y servicio nada funciona bien

malisima la peor quiero mi dinero y no quiero saber de ellos no funciona nada es un desastre

PROS

NADA muy malo todo la verdad me siento engañado y nadie responde en soporte es un desastre

CONS

todo mal, hace unos dias tenian un chat para atender gente, ese chat ya no esta activo, hace un mes intento crear licencias y no puedo hacerlo, me manda a software de prueba, quiero mi dinero de regreso ESTO ES UNA ESTAFA NO COMPREN

5 Reviews