Passport

RATING:

4.1

(8)
Overview

About Passport

Passport is a digital platform that manages parking and mobility solutions for cities, universities, and private operators. The cloud-based software centralizes parking data to increase efficiency, boost revenue, and improve the parking experience. Key features include robust analytics and reporting for data-driven decisions, digital permitting to eliminate paper processes, and payments solutions that reduce costs and maximize security. Passport also offers real-time enforcement to drive compliance and curb management to optimize curb usage and pricing. This scalable platform aggregates all parking and mobility data for holistic insights. It can be customized as needs evolve with various parking, enforcement, permitting, payments, and curb management products. Passpor...

Passport Pricing

Free trial: 

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Free version: 

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One Powerful Platform For All Your Parking and Mobility Needs

Passport Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3

Functionality

4

Most Helpful Reviews for Passport

8 Reviews

Kris

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

Passport Makes Parking Easy!

Loved that I could load in a friend's car tag and pay for parking at an out of town concert venue.

PROS

You can enter multiple cars and use anywhere Passport is being used by parking services. This works in multiple cities and across statelines. If you have your zone/meter numbers, snap a quick picture if running late, then you can complete the payment as you walk away.

CONS

It can take a while to load the nearby meter zones which takes a bit more time if you're running late.

Anonymous

1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Optimizing Your Transportation Operations with Passport Inc

Passport gives me real-time reporting capabilities, which can be a valuable asset for organizations that need to monitor key metrics and performance indicators in real time. The platform also provides integration options, allowing third-party systems to interact with its platform and enabling seamless integration with existing systems.

PROS

The platform is designed to be user-friendly, with an intuitive interface and minimal training required for users. I think it makes it easy to anyone can use it

CONS

may not be available in all regions, which could limit its use for organizations with a global presence.

Maria

Mental Health Care, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed April 2019

Parking app is organized, but charges to use it...

I understand why our city went with this program, it's fairly easy to use and tracks people's parking pretty decently, however it shouldn't charge people just to use it when they already have to pay for parking.

PROS

The police parking app feels pretty organized, and I like that it's not for use only in one city, you can enter your Zone in any City that uses the same programming.

CONS

I really didn't like that they charged to use their service, you have to pay a fee in order to pay by card which is the only option on the app. I also didn't appreciate that if we weren't right next to a Zone marker in our parking area we had to go hunt one down. If this program already has GPS or locator activated, shouldn't they be able to tell what parking Zone we are in? I also wish it were an option, but perhaps that's up to the cities creating the zones, but if one zone is right next to another we should be able to park for the same payment in either Zone.

Clint

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use and reuse

PROS

The platform is very user friendly and I feel like my 75 year old mom would even be able to use this it is so easy.

CONS

The only thing I can think of to make the app better would be the ability to scan the credit card instead of typing it all in. But I don’t have any complaints or issues with how Passport is right now.

Erin

Education Management, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2021

Easy parking service

PROS

I like how you can add multiple saved vehicle license plates for easy use in the future.

CONS

I do not like how it charges a service fee for every transaction.

Lazaro

Hospital & Health Care, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2020

inhuman

Horrible, inhuman, I got two parking spots 2 days ago at 12:30pm and I received a call from a hospital at 12:50pm that my mom was there and I have to go to help her. I call these people to get a refund. I was crying talking to them and explaining my situation to them, but they said to me they can’t do a refund because they need more to growth up as a company. Unbelievable, inhuman,

PROS

Is easy to work on the app but with people without heart.

CONS

Pleople that don’t have heart, they don’t have heart

Tina

Individual & Family Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

No more windshield stickers.

PROS

Easy to use. Look is simple and attractive. After you enter your card and vehicle information, your info is saved for future uses.

CONS

In a parking garage without cell service it is hard/near impossible to enter the parking info and payment.

Joel

Health, Wellness and Fitness, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Don't have to run out to meter

PROS

Much more convenient than consistently running out to meter. Will tell you how much time you have left right on your phone.

CONS

Asks you to enter zone number at first, not clear at all that this means the area code in which you are parking.

8 Reviews