ActBlue
About ActBlue
ActBlue Pricing
Flat rate of 3.95% on each contribution received.
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Most Helpful Reviews for ActBlue
1 - 5 of 33 Reviews
Sara
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
ActBlue is a powerhouse for democratic & progressive campaigns
Overall, my experience with ActBlue is amazing! You can literally set up a free ActBlue account within minutes, and see for yourself how wonderful the platform is. Overall, I am thankful for the effort that goes into security, compliance and data integration, so I never have to put my political campaigns or nonprofit events in jeopardy.
PROSI like the fundraising tools that ActBlue offers to utilize the "people power" in order to successfully execute political campaigns and nonprofit events. Specifically, I appreciate that the contribution forms have an intuitive interface and are customizable whether you are an administrator or user. They are also mobile friendly, which is crucial to capturing grassroots contributions on the go! I also like that the data and analytics reporting is easy to understand.
CONSA/B testing can be a bit tricky for the platform to process at times. It can be quite difficult to obtain the desired conversation rates based on the organization's or campaign's pixel and objective. While the software's customer service is no doubt friendly and supportive to clients' and users troubleshooting issues, the response time does take a while and is slow to respond, especially during key digital fundraising moments (i.e. Giving Tuesday, Election Day) and rapid response actions (i.e. matching donations, events).
Robert
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2019
Easy to use, easy to stop using. A fine way to donate to candidate(s) you support.
Very positive. A convenient way to donate to Democratic candidates. Really the only downside is an increase in email from other candidates, which is easily dealt with (by unsubscribing once from each such candidate.)
PROSI'm scratching my head over the negative reviews here. (I can't help wondering if they are legit, or if they are intended to inhibit fundraising for Democrats.) I've used ActBlue upteen times. Never had a problem cancelling a recurring donation (which I have done). Never had a problem with a donation becoming recurring when I had designated it as one-time (I've made both kind of donations). Never had a problem opting out of future emails from candidates (yes, you do get them; you're on the "will donate to Democrats" list. I unsubscribe once from each candidate and that's it - silence.)
CONSIt does make me feel guilty that it asks for a contribution to defray ActBlue's expenses (ActBlue is a non-profit that doesn't charge candidates up-front; the ActBlue FAQ says the charge a ~4% processing fee on donations.)
Keith
Hospital & Health Care, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
ActBlue does not respect customers
Horrible, very frustrating. They are clearly incapable of managing their database. Do not trust them.
PROSUnfortunately, I am unable to provide any positive feedback.
CONSThey will not remove customers who have closed their account, despite multiple requests. Incessant texting will never end.
Sue
Accounting, 1 employee
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2019
You cannot trust these people.
I would NEVER donate money to a candidate via this organization.
PROSEase of you in doing donations. That is pretty much it.
CONSMy experience has been that ACTBLUE is unethical in their practice of getting on-line donations for candidates. My husband was very ill and not thinking clearly. He wanted to donate money to a candidate during last years elections. Because he was not clearly I was checking our credit card charges routinely and noticed repeated charges by ACTBLUE in ever increasing amounts. I talked to my husband who was not clear on things but was adamant that he did not do donations as frequently and as in large amounts as were being charged against our card. I reached out to ACTBLUE via email and phone in an effort to explain the situation going on with my husband and ask them to delete him from their mailing list. They repeatedly promised to do so and for a few months we would be fine. Then again I would see more and more charges in higher and higher amounts. At that point my husband was so ill he was hardly out of bed much less approving these amounts. I finally had to send ACTBLUE a threatening letter which included the me having power of attorney over my husband's affairs. I also told them that if they did this one more time I would go to Senator Lindsay Grahams office (I live in SC) and explain that ACTBLUE was actively abusing the elderly and disabled, and that I imagined Senator's Graham's office might find that interesting. That I am a lifelong democrat but my primarily was to protect my family. That did seem to stop it.
Noelle
Verified reviewer
Civic & Social Organization, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2021
Easy-to-use donation platform
Donors are familiar with ActBlue and comfortable using it for their contributions. Recurring donation options make it easy to get the most from donor visits to your campaign page and provide a sustainable income base for your campaign.
PROSEasy set-up and the customized campaign capabilities make it easy to track returns on specific fundraising drives. Their large existing database of donor information makes it easy for donors to send a quick contribution especially with the ActBlue Express feature. Their reporting options make it easy to keep your campaign compliant with FEC regulations.
CONSIt's mind-boggling that disbursements are only available as hard copy checks sent through snail mail. An electronic option is long overdue!