Benchmark Email
About Benchmark Email
Benchmark Email Pricing
Free for 500 subscribers and 3,500 emails per month. $15/month for 500 subscribers and 7,500 sends per month. $23/month for 1,000 subscribers and 15,000 sends per month. $35/month for 2,500 subscribers and 37,500 sends per month. $58/month for 5,000 subscribers and 75,000 sends per month. $89/month for 10,000 subscribers and 150,000 sends per month. $118/month for 15,000 subscribers and 225,000 sends per month. $138/month for 20,000 subscribers and 300,000 sends per month. $169/month for 25,000 subscribers and 375,000 sends per month. Need more subscribers or send-based pricing? Visit our pricing page for all of the details.
Starting price:
$15.00 per month
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for Benchmark Email
1 - 5 of 181 Reviews
Lorraine
Education Management, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed March 2021
Looks professional and easy to use
Bruno
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2021
A good option, but not the best option
I provide consultancy as a freelancer for the implementation and operation of IT and marketing services for self-employed professionals and small retailers, such as lawyers, dentists and real estate agencies. In order to find a tool to use as a standard for mail marketing, I recently tested Benchmark mail, but I decided not to stick with it.
PROSClean, intuitive interface, user doesn't need to learn anything. Just log in and start using. For what it offers, it has a lower monthly price than competitors of the same level.
CONSI needed customer service support and my issue took days to get answered and resolved. Furthermore, although it is possible to create campaigns, newsletters and customer journeys through automation, on other platforms this can be done in a much more intuitive way.
Abed
Mental Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2019
Benchmark Email
No benefits yet
PROSEase of use. Nice design, Makes it easy to track performance
CONSI have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark).
Reason for choosing Benchmark Email
My friends at my other job use benchmark so I would be able to ask them questions. Also it was stated that we are allowed to send 2400 email on Free Plan, I was surprised yesterday that I am only allowed 250 a month. And I had issues uploading the contact list which required that I purchase the pro vrsion.
Laura
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Benchmark Email Has Been Sensational and Easy to Use
Benchmark Email has been a sensational solution that meets our expectations. It is an easy to use tool.
CONSThe features of Benchmark Email are super exceptional. I do not dislike Benchmark Email.
Vendor Response
Laura, thank you for your review. We love to hear that Benchmark Email has been easy to use. Please reach out if we can assist in any way!
Replied April 2024
Ranjan
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Using Benchmark for last 8-9 years
Excellent - till a year back Poor - since the last few months (just unacceptable) Unless there is restoration of Benchmark used to be, we will stop using the platform
PROSEase of use ... pro-active helpdesk This has been reason that we have been using the platform for so many years
CONSThere has been a serious deterioration in the quality of the platform. Delivery rates have dropped upto by about 90-95% of what it used to be. Frivolous checks have been introduced that even your helpdesk is helpless to explain. Currently the platform as good as useless for us and already we have started working parallel to other platforms where are getting similar results that we used to get using Benchmark. All our emails through your platform is directed only to our clients or prospective clients who have signed with us to receive communication from us.
Vendor Response
Hi Ranjan, We're sorry to hear that you feel this way. Email is a constantly evolving medium and we work hard to keep our processes up-to-date with best practices to ensure deliverability. While I don't have the information I need to identify your account and speak to the issues at hand, if you would contact our support team via phone, chat and email, we can review your account to see where we may be able to help. - Benchmark Team
Replied July 2019