BetterUnite
About BetterUnite
BetterUnite Pricing
BetterUnite is exclusively transaction-based in our pricing model. Get started for free with ZERO contracts, ZERO subscriptions, ZERO commitment. As you raise money, BetterUnite is supported by a variable and capped transaction fee that is, by default, passed on to your donors. You can choose to cover the fees if you would like, and you can change that on a per campaign or event basis.
Free trial:
Available
Free version:
Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for BetterUnite
1 - 5 of 17 Reviews
Mary
Verified reviewer
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
BetterUnite is the platform I've been searching for.
No-cost donor management, fundraising platform, easy connection to payments and mailchimp.
PROSAs a marketing consultant for nonprofits, I have spent many hours searching for a platform that will provide a robust donor CRM and also connect with fundraising and events. BetterUnite does all of that and more - at no cost to the organization!
CONSEverything that I've thought that could be made better, I've contacted the Better Unite team and they've adjusted the platform or walked me through some alternate options - no complaints here!
Vendor Response
Thank you for the review, Mary! We appreciate your feedback and truly enjoy working with you to make the platform everything that you and Unite Life needs to suceed at fundraising.
Replied May 2018
Leslie
Fund-Raising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2023
So glad we went with BetterUnite!
We love BetterUnite. The entire team has been amazing to work with and the annual subscription rate is affordable for our non-profit.
PROSThe BetterUnite Team is very responsive and will work very hard to ensure we have everything we need to be successful. Their training is on point and is included in the package - not charged extra like other fundraising platforms.
CONSI would like reporting to be more robust and have filters that will enable us to segment according to event, or according to fund. This is a work in progress.
Reason for choosing BetterUnite
Auction Tracker doesn't have the ability to create our custom event webpage. While it's a good auction management tool, it's not as robust as BetterUnite. It's also super expensive!
Reasons for switching to BetterUnite
BetterUnite includes events management.
Vendor Response
Hi, Leslie - thank you so much for taking the time to write a review! You're right - we are working on the reporting modules and have just released the Custom Report Builder. Let us know what you think! Thank you for ALL that you do - we appreciate you!
Replied September 2023
Jamie
Non-Profit Organization Management, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
We have used this software to run a crowdfunding campaign and fundraising event.
That it is free (we are a small nonprofit), has lots of functionality, and is easy to use. There have been a few hiccups or errors with the software but the IT team have been quick to reply and fix the issues.
CONSThat it automatically adds a donation to the platform upon checkout instead of allowing the donor to choose to donate. And you have to know to uncheck the donation, kind of misleading.
Vendor Response
Thank you for the review, Jamie! We love working with Austin Youth River Watch - you guys do incredible work.
Replied May 2018
Jennifer
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Excellent Fundraising Tool with AMAZING support team!
I LOVE that we have a dedicate representative that will help us when we have needs for our events. It is so wonderful to have the same person help us and help us grow our organization to serve the needs of our families.
CONSI would love to see a function where we can set up our branding in all areas of customization. This would be a great addition to an already wonderful product!
Reason for choosing BetterUnite
The flexible plan with no long-term commitment and the flexibility to offer our donors to cover fees, which is customizable with each event.
Vendor Response
Hi, Jennifer. Thank you so much for taking the time to provide a review! We truly appreciate it. Your mission is inspiring and heartfelt and we are honored to walk with you in the journey. Thank you for all that you do!
Replied September 2023
Robert
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Good platform for the less technical
We arrived at Better Unite after going through about four other platforms. I have five decades of IT experience and my professional opinion is that Better Unite was developed was designed by someone who understands the needs of a professional fundraiser. The other platforms we abandoned appear to have been developed by people that understood databases but not fundraising or the technical level of the people who would be using it.
PROSUser interface for this type of platform is the best I have tried. Because it requires less technical expertise to use more people can be involved lessening the workload on all. No regular/fixed platform fee, they only collect when you collect. The fundraiser templates look professional and require very little work to create. The fundraising templates can be modified to match our branding.
CONSI hate putting cons in here compared to how bad I consider their competition. Like all of these types of platforms they are trying to be a one size fits all so occasionally there are things I would like changed but realize they are not there to tailor their product to our specific wants.
Reason for choosing BetterUnite
Cost, ease of use
Reasons for switching to BetterUnite
Reduced fees, better user interface, event management
Vendor Response
Thanks for taking the time to submit a review, Robert. And please hit us up with the things you would like changed - there's nothing we can't adjust and sometimes we like suggestions so much that we implement them for everyone! Send to suggestions support@betterunite.com. Thanks again!
Replied September 2023