Communal
About Communal
Communal Pricing
Starting price:
CA$50.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for Communal
1 - 7 of 7 Reviews
Shelley
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
One of the best decisions our community has made
It was easy to migrate from our antiquated, and expensive system over to Communal's modern and easy to navigate platform. The features on Communal were built for our needs and functioned how we needed them to. If there was something that needed tweaking, their support team listened and made it better. Their support was amazing and we are very, very happy with using Communal.
CONSThe only thing that I can say if I absolutely had to, is the invoicing module could be improved to include cloning and templates for recurring rental clients. It would also be great if the email module could be improved a little so that we could migrate from Mailchimp and integrate all of our communications through Communal.
Reasons for switching to Communal
hard to use, lack of features, terrible support and very expensive
Sandra
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Communal Membership Software
We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.
PROSThis software is a very cost effective way to stay in touch with your members as well as managing all our programs, events and facility rentals! This is a fantastic CRM that has been developed in conjunction with actual non-profit community groups and associations. They listened and took all of our varied issues and created Communal.
CONSThere is honestly nothing that I am unhappy with. The team at Communal make adjustments as issues arise, so if you are not pleased with something today, and it can be tweaked or changed they will.
Reason for choosing Communal
We did not really consider any other products. Products that were available to do all that Communal does were just to cost prohibitive.
Reasons for switching to Communal
We made the switch because the product that we were using was not willing to incorporate all that we required at a price that we could afford.
Molly
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Bowness CA
Understand that the software is being built still, happy to be able to provide input along the way
PROSall in one product, service is great. there is potential for it to get better all the time.
CONSlots of glitches, some functions appear to work, but the do not actually (such as moving a booking to another location)
Reason for choosing Communal
local company, specifically focused on CA's
Reasons for switching to Communal
integrate the software with memberships, local
Faheela
Information Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Communal is a great software
The communal team is always willing to help and make the user experience better. Communal team was always available to answer any questions and give great support to their clients.
PROSWhat I liked the most is that it’s user friendly. Easy to learn and work with. I really enjoyed using this software as it is very customizable.
CONSI have not come across any problems with this software, if I need to add any custom features to this software, communal team is always happy to make those changes and understand the needs of their clients.
Reason for choosing Communal
Because all of the softwares that were being used at Bowness, this software has combined all those softwares in one place and it’s more convenient. The price is also very good because we could do all our work in one place.
Reasons for switching to Communal
Bowness was using several different softwares for their operations but communal combined everything in one place and that is a big reason bowness has switched to this software as they were paying for so many different softwares, whereas communal is very reasonable in price considering everything is combined in one place.
Jon
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Communal - Community Association Management Software
My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day! Communal did a fantastic job onboarding us and helping us migrate our data from one system to another. They are also very responsive for customer support. The integrated payment feature is nice and makes it so that we don't have to worry about managing that ourselves. I would strongly recommend this product to other Community Associations.
PROSThe software is very easy to use and the team has been great to work with. The built-in workflows make it easy to organize memberships, create surveys, create events, and engage with our members. We had a few customization requests and the Communal team was very willing to work with us to make them happen. I love that the software is cloud based and easy to use.
CONSAs a new product there are a still a few small imperfections. Sometimes things take longer to load than I would like, or the menus aren't quite optimized.
Renee
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Perfect solution
Communal has been amazing for our community association as it is finally bringing our various software pieces together. Rather than having separate programs and spreadsheets for volunteers, members, invoicing, rental groups, program registrations, etc, it's now all in one place. Everything has been easy with Communal and we are very grateful for their service.
PROSCommunal is user-friendly for all of our staff. We use it for a variety of features (membership management, program registrations, online invoicing, volunteer tracking, etc). Communal continues to update their software and provide new features that are relevant to community and non-profit groups, and the customer service is prompt and friendly.
CONSWe have not yet encountered any dislikes.
Reason for choosing Communal
Communal was the best choice because it was an all-in-one solution. The fact that it is a local, small business run by friendly and entrepreneurial staff is a huge bonus.
Yana
Civic & Social Organization, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Right for Community Associations and beyond!
How it fits so many Community Associations and other organizations, that are different but Communal has necessary core features that are overlapping across all of us! What a great team of professionals put it together, by going to the organizations in need, listening of what they were missing and bringing this great product to life.
CONSOnce in a while there will few little things come up but we figure it out together with Communal. Everything else we have works great!
Reasons for switching to Communal
Previous product was primarily serving sport needs and where we have a big sport program we have other activities that need adequate management and user experience.