The customer service is best in the business. The team is immediately responsive to requests for assistance, and makes themselves readily available for the occasional training. Overall, working with the Congress Plus Advocacy software and company at large has been great, and I would recommend the software to any organization considering it!

Congress Plus Advocacy has made my work so much more efficient. The software is user friendly and intuitive, which makes it simple to train new staff. There are endless customization tools which makes the software nimble and adaptable to our organizations need. There are also regular updates being made to the software, and in the case that there is a feature we'd like, the team is always willing to build out software capacity where they're able.

The interface is simple, which might not appeal to others. For our purposes, it's perfect!

Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out. The support team at The Soft Edge has been beyond helpful, answering any questions, always available for tutorials, and adding features that we request to future updates. Having a team that listens to your concerns, and grows from them, is so beneficial.

Congress Plus is able to handle all aspects of our advocacy program needs, in one place. We have a scorecard, manage constituents, and create and send actions, all in one platform.

Some features were not included, however, the Soft Edge has been great about listening to our needs and adding new features when possible. Sometimes the platform is clunky, or customers have trouble completing actions compared to other platforms, though, seeing as the information needed to successfully contact legislators, we feel that priority outweighs this.

Does the job fine. It's easy enough to set up and is easy enough for the user. Great customer support, in my experience.

Looks a little crude. It is challenging to collect multiple actions from one computer at an on-site event. The cookies remember the individuals and you have to reset the browser, which is not user-friendly.

I was looking for a good platform for a client with a small budget. Voter Voice and Quorum were not an option. I evaluated a couple of other platforms, but Congress Plus came out on top. It had a lot of versatility, was easy to use, and their customer service was excellent. I would recommend this to anyone looking for a good, easy to use platform without a bunch of unneeded frills.

Very easy to set up and use. It was also easy to track which of our members were contacting which legislators. It could be set up so that an entire membership could contact the members of a specific committee regardless of whether or not those members lived in those legislators districts.

I really can't say anything bad about this platform.

The depth of the platform and tracking and integration across the multiple features of the platform is unmatched. Customer service is highly available, goes above and beyond to innovate needed solutions for users and understands the nature of the work being done - that clients rely on these tools and their availability to them and their advocates 24/7.

The web-based interface that houses grassroots data and communications center, public-facing online action center and congressional (legislator and staff) data and digital communications all in one place. With limited staff members and capacity to cover all elements of advocacy and government relations the Congress Plus platform essentially provides the benefit of an additional Advocacy & GR staffer. Tracking of advocate actions and advocacy and GR activity is unmatched across the industry.

Impressive platform overall. Areas for possible improvement could be building on current robust reporting to include ability to pull multiple reports views together and building on existing email builder tool to expand email design features such as increased bullet and table options, full dashes, etc.