Easy HOA
About Easy HOA
Easy HOA Pricing
EasyHOA charges a monthly fee and setup fee depending on how many units in your association starting at $299 setup fee and $39.99 per month.
Starting price:
$39.99 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Easy HOA
1 - 5 of 20 Reviews
Michele
Verified reviewer
Facilities Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Small Team, High-quality Product, Attentive Customer Service at reasonable pricing
My overall experience has been exceptional, the EasyHOA guys are easy to talk to, attentive and responsive and the getting up and running process was basically painless. I am the HOA Treasurer and took over a year ago; I found that we struggled with retaining good and consistent financial and CC&R violation records especially when a board member changed to a new person. We struggled with follow-up but having everything on one place is solving those issues; I believe that in the long run our Board Members will be more involved and less stressed in doing the things the Board needs to do. I also believe that our Homeowners will be more involved with their community and board because of the transparency we are achieving through EasyHOA.
PROSWe love that everything is in one place-financial, violations & requests. Once an invoice, violation or request is posted, it remains there--no more loosing paper. Being a self-managed volunteer HOA Board, everyone has their own busy life so we always have a problem with follow-up, EasyHOA is helping us because we can easily see what is due or what violation has been sent and needs follow-up. I love their customer service, they are very attentive and quick to respond. I also liked that we had one team member to help us with the set-up; not the call in and speak to the next available agent who didn't know us from Adam. Professionally I was a CFO and went through many software implementations in my career of which every one was a nightmare and required many individuals to implement; we had 2 people to get EasyHOA up and running and it was so easy and quick and to get people trained to use it. They are very good at trying to implement additional functions based on issues, questions or suggestions we have made.
CONSIt would be nice to have the "Reports" section improved to allow more reports or the creation of our own reports and to be able to modify what is included in an existing report. It would be nice to have some feature to know or be reminded that a primary homeowners doesn't have email or telephone so we need to print & mail. I understand they are working on a feature to have roles within the Board members to limit what can be changed and by whom.
Reason for choosing Easy HOA
I was looking for a software to help our 156 home self-managed HOA. I wanted something simple enough that all our Board members could and would use it but also wanted something robust enough to meet our financial and CC&R violation needs. Lastly I was hoping to find something that our HOA could afford. As an all volunteer Board, we really struggled with retaining good & consistent financial and CC&R violation records especially when a board member changed to a new person. I reviewed 6 software packages, some larger, longer established companies, EasyHOA is the only one that reached out to me the same day (One reached out to me 3 weeks after I contacted them-wonder what their customer service would be like). The software demo was easy to follow. I liked that the software was written for all aspects of HOA management and included so many features we didn't know we needed. The Sales Team gentleman was very personable and answered all my questions, I never felt rushed or like I was just hearing a sales pitch. After having a video call him, EasyHOA seemed like it would be a good fit for us; I didn't feel like I needed to view any other products.
Kim
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
HOA Management System
F A N T A S T I C ! Not only are they easy to work with, but they reach out to me to make sure I'm happy with the platform and to see if there's anything that needs improvements.
PROSCustomer service exceeds expectations. When I have questions, I can call or email my contact and I have a response right away. It was very easy to set up the owners and contact info. Easy to email all owners or groups. It stores all of correspondence for quick review. Financial reports are easy to find and read. Overall, it's a great fit for my management company.
CONSThere are a few accounting issues that we are working to straighten out. Overall, it's fantastic.
Reasons for switching to Easy HOA
I tried the other company for several months. It was very difficult to get the financial records straight and the amount of time I spent entering the data was endless. We have owners that own multiple units and the bookkeeping was impossible to keep separate by owner and unit. The portal was difficult to navigate as well.
Anne
Real Estate, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Very pleased with EasyHOA
Easy transition from our last local property management company. Easy set up and great customer support.
CONSThey are still a relatively new company so there are some functions that are still being developed. However, they are always listening to our ideas and needs and are working to fill those needs.
Reasons for switching to Easy HOA
The board found they were spending way too much time trying to follow up duties that were not being performed by the full service management companies that we had used over the years.
Sue
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Easy HOA
Overall, this is a great find with a reasonable price for HOA management.
PROSThe implementation and data population process was fairly simple and straight forward. The customer support is great! Timely responses to all my questions and requests for assistance have been provided.
CONSHaving a written "instructions" manual or guide that defined the terms used by this particular software would be helpful. Some of the processes and functions are still in developmental stages.
Vendor Response
Sue, thanks so much for your review. We crave feedback and love to hear from our customers. We are glad that you think our support is excellent. That is one of our main focuses as a company. We know that great support is one of the biggest reasons customers do business with us. Since we email and talk to our customers regularly, we might have yet to share with you the link to our support site. We have a support site with many written instructions, and we are adding to it weekly. I hope that helps, again, thanks for your honest review. We are thankful to have you as our customer.
Replied April 2023
TREVOR
Non-Profit Organization Management, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
EasyHOA is a great product
The app was easy to set up. EasyHOA assisted inthe entire set up.
CONSInability to draft print correspondence.